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Customer Success Manager Clinical Jobs in Springfield, NJ

Passage Health Inc

Customer Success Manager

Manhattan, NY · On-site

$90K - $120K/yr

Customer Success Manager Location: NYC hybrid Compensation: $90k-$120K + equity About Passage ... We're building the platform that powers autism care providers' entire business-from clinical ...

Passage Health

Customer Success Manager

New York, NY

$90K - $120K/yr

Customer Success Manager Location: NYC hybrid Compensation: $90k-$120K + equity About Passage ... We're building the platform that powers autism care providers' entire business-from clinical ...

EMARKETER

Customer Success Manager

New York, NY

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

EMARKETER

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

Smartly

Customer Success Manager

Manhattan, NY · On-site

$75K - $100K/yr

Customer Success Manager New York, New York, United States Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and ...

BackOps

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

Wolters Kluwer

Customer Success Manager

New York, NY · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Manhattan, NY · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

DARTS Credit

Customer Success Manager

Manhattan, NY · On-site

As a Customer Success Manager, you'll guide business owners through their credit building journey, ensuring they get the most value from the DARTS platform and reach their funding goals. Key ...

DARTS Credit

Customer Success Manager

Manhattan, NY · On-site

As a Customer Success Manager, you'll guide business owners through their credit building journey, ensuring they get the most value from the DARTS platform and reach their funding goals. Key ...

Supreme Talent

Customer Success Manager

Clifton, NJ · On-site

$230K/yr

The Customer Success Manager will collaborate closely with production, planning, engineering, shipping, and quality control teams to make sure all customer needs are met. Responsibilities: * Serve as ...

Mill Tech

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Reports to: Head of Customer Success Location: New York City, USA Salary: USD 110,000 - 130,000 Overview - About MillTech MillTech provides advanced FX Hedging and Cash ...

Sweep

Customer Success Manager

New York, NY · Remote

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

Sweep Inc.

Customer Success Manager

Manhattan, NY · On-site

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

Luminance

Customer Success Manager

Manhattan, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Scout.com

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to ...

Luminance

Customer Success Manager

New York, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Luminance

Customer Success Manager

New York, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Sweep

Customer Success Manager

New York, NY · On-site

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

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Showing results 41-60

All JobsCustomer Success Clinical JobsCustomer Success Manager Clinical JobsCustomer Success Manager Clinical Jobs in Springfield, NJ

Customer Success Manager Clinical information

See Springfield, NJ salary details

$33.8K

$86.5K

$145.8K

How much do customer success manager clinical jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success manager clinical in Springfield, NJ is $86,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a customer success manager clinical?

A Customer Success Manager Clinical is a professional who ensures that healthcare clients, such as hospitals or clinics, effectively use a company's clinical products or services. They act as a liaison between the client and the company, providing training, support, and guidance to optimize outcomes and satisfaction. Their goal is to foster strong client relationships, address concerns, and help healthcare organizations achieve the best results with the solutions provided.

How does a customer success manager clinical typically collaborate with healthcare professionals and internal teams?

As a Customer Success Manager in a clinical environment, you will work closely with clinicians, administrators, and internal product or support teams to ensure clients achieve desired outcomes with your company’s solutions. This often involves facilitating onboarding, providing ongoing training, gathering feedback from healthcare professionals, and troubleshooting issues in partnership with technical experts. Strong communication skills and a proactive approach to relationship-building are essential, as you'll serve as a bridge between clients’ clinical needs and your organization's offerings. Collaboration is key to anticipating challenges, identifying opportunities for improvement, and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success manager clinical?

To thrive as a Customer Success Manager Clinical, you need a background in healthcare or life sciences, strong customer relationship management abilities, and experience with clinical workflows. Familiarity with CRM platforms, EHR systems, and relevant certifications such as CSM (Certified Customer Success Manager) are commonly expected. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and guiding clinical clients effectively. These competencies ensure clients attain value from clinical products and services, leading to improved outcomes and long-term partnerships.

What is the difference between Customer Success Manager Clinical vs Customer Support Specialist?

AspectCustomer Success Manager ClinicalCustomer Support Specialist
Required CredentialsHealthcare or clinical certifications, relevant experience in medical settingsTechnical or product knowledge, customer service experience
Work EnvironmentHealthcare facilities, clinical settings, or remote healthcare teamsCall centers, help desks, or online support platforms
Employer & Industry UsageHospitals, biotech firms, healthcare providersTech companies, software providers, consumer electronics
Common Search & ComparisonCustomer Success Manager Clinical vs Customer Support Specialist

The Customer Success Manager Clinical focuses on maintaining long-term relationships with healthcare clients, ensuring clinical needs are met, and providing specialized support in medical settings. In contrast, a Customer Support Specialist handles technical issues and customer inquiries across various industries, often with less emphasis on clinical expertise. Both roles require strong communication skills but differ significantly in industry-specific knowledge and work environment.

What job categories do people searching Customer Success Manager Clinical jobs in Springfield, NJ look for?

The top searched job categories for Customer Success Manager Clinical jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Customer Success Manager Clinical jobs?

Cities near Springfield, NJ with the most Customer Success Manager Clinical job openings:

Customer Success Manager Clinical jobs near you

Customer Success Manager

Passage Health Inc

Manhattan, NY • On-site

$90K - $120K/yr

Other

Medical, Dental, Vision, Life

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Success Manager
Location: NYC hybrid
Compensation: $90k-$120K + equity
About Passage Health
Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. The diagnosis rate for autism has surged over the past decade to 1 in 31 children. Yet families still face waitlists of up to a year for care, as providers struggle to meet demand with outdated systems and manual workflows.
We're building the platform that powers autism care providers' entire business-from clinical documentation to operations to billing-modernizing how care is delivered and scaling access across a $460B market.
Over the past year, Passage has grown more than 3x year over year, driven by strong customer demand and expanding partnerships across the autism care ecosystem. As we continue to scale, we're focused on building durable foundations across the company, including the systems, processes, and decision-making needed to support long-term growth.
About the role
As a Customer Success Manager (CSM), you will play a pivotal role in shaping the future of our customer team. This is an exciting opportunity to join a fast-growing start-up and directly contribute to our clients' success. You'll collaborate with cross-functional teams to ensure successful implementations, build trusted partnerships, and help guide product improvements through client feedback.
Sponsorship is not available for this role.
What you will be doing
  • Client Onboardings: Own the end-to-end client onboarding process for a portfolio of customers, ensuring timely and seamless transitions, and proactively guiding clients through challenges
  • Client Success: Build and maintain strong relationships with many different client stakeholders, acting as their trusted advisor and point of contact. Monitor engagement, drive adoption, and proactively solve issues to ensure long-term success.
  • Client Support: Lean in and collaborate with our Support team to provide high quality support to your top tier clients helping with questions or basic technical support.
  • Product Feedback and Improvements: Gather valuable insights and feedback from clients to help shape product enhancements, acting as the customer's voice within our team.
  • Cross-Functional Collaboration: Partner with Sales, Product, and Support teams to deliver a seamless and delightful client experience.
What you will bring
  • Experience: 3-5 years in Customer Success, Onboarding, Implementation, or a similar client-facing role, ideally in SaaS or healthcare technology.
  • Customer-Centric Mindset: Strong passion for helping clients succeed, backed by a history of fostering long-term relationships and solving client problems.
  • Ownership & Initiative: Embraces ownership mindset with ability to take initiative in a fast-paced start-up setting with exceptional attention to detail. Proactive and resourceful in identifying and addressing challenges.
  • Project Management: Exceptional organizational skills and ability to manage multiple projects and priorities in a fast-paced environment.
  • Excellent Communication: Outstanding written and verbal communication skills, with an ability to convey complex ideas clearly and effectively.
  • Personal connection to autism or autism care is a plus!
Why this role might be a great fit for you?
  • Opportunity to make a tremendous impact on an early-stage start up and team
  • Chance to use your skills to help children with autism
  • Preference for working in a fast-paced environment that offers new challenges and opportunities for growth
  • Competitive salary and equity compensation
  • Healthcare, dental, and vision benefits

Passage Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply