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Customer Success Manager Clinical Jobs in Springfield, NJ

Customer Success Manager

Manhattan, NY · On-site

$90K - $140K/yr

Customer Success Manager At Intenseye, we believe protecting people at work is non-negotiable. That's why we're building the world's most advanced AI-powered platform for industrial environments ...

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...

Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our ...

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

Customer Success Manager Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management ...

Customer Success Manager

Manhattan, NY · On-site

$90K - $120K/yr

Customer Success Manager Location: NYC hybrid Compensation: $90k-$120K + equity About Passage ... We're building the platform that powers autism care providers' entire business--from clinical ...

Customer Success Manager

New York, NY · Hybrid

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Pointone Customer Success Manager PointOne is reinventing how law firms operate. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Customer Success Manager

Manhattan, NY · On-site

$75K - $90K/yr

Role Overview We are looking for a Customer Success Manager to join our growing CS team and take ownership of a portfolio of sports and enterprise accounts. You will partner closely with our ...

Showing results 21-40

Customer Success Manager Clinical information

See Springfield, NJ salary details

$33.8K

$86.5K

$145.8K

How much do customer success manager clinical jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success manager clinical in Springfield, NJ is $86,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a customer success manager clinical?

A Customer Success Manager Clinical is a professional who ensures that healthcare clients, such as hospitals or clinics, effectively use a company's clinical products or services. They act as a liaison between the client and the company, providing training, support, and guidance to optimize outcomes and satisfaction. Their goal is to foster strong client relationships, address concerns, and help healthcare organizations achieve the best results with the solutions provided.

How does a customer success manager clinical typically collaborate with healthcare professionals and internal teams?

As a Customer Success Manager in a clinical environment, you will work closely with clinicians, administrators, and internal product or support teams to ensure clients achieve desired outcomes with your company’s solutions. This often involves facilitating onboarding, providing ongoing training, gathering feedback from healthcare professionals, and troubleshooting issues in partnership with technical experts. Strong communication skills and a proactive approach to relationship-building are essential, as you'll serve as a bridge between clients’ clinical needs and your organization's offerings. Collaboration is key to anticipating challenges, identifying opportunities for improvement, and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success manager clinical?

To thrive as a Customer Success Manager Clinical, you need a background in healthcare or life sciences, strong customer relationship management abilities, and experience with clinical workflows. Familiarity with CRM platforms, EHR systems, and relevant certifications such as CSM (Certified Customer Success Manager) are commonly expected. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and guiding clinical clients effectively. These competencies ensure clients attain value from clinical products and services, leading to improved outcomes and long-term partnerships.

What is the difference between Customer Success Manager Clinical vs Customer Support Specialist?

AspectCustomer Success Manager ClinicalCustomer Support Specialist
Required CredentialsHealthcare or clinical certifications, relevant experience in medical settingsTechnical or product knowledge, customer service experience
Work EnvironmentHealthcare facilities, clinical settings, or remote healthcare teamsCall centers, help desks, or online support platforms
Employer & Industry UsageHospitals, biotech firms, healthcare providersTech companies, software providers, consumer electronics
Common Search & ComparisonCustomer Success Manager Clinical vs Customer Support Specialist

The Customer Success Manager Clinical focuses on maintaining long-term relationships with healthcare clients, ensuring clinical needs are met, and providing specialized support in medical settings. In contrast, a Customer Support Specialist handles technical issues and customer inquiries across various industries, often with less emphasis on clinical expertise. Both roles require strong communication skills but differ significantly in industry-specific knowledge and work environment.

What job categories do people searching Customer Success Manager Clinical jobs in Springfield, NJ look for?

The top searched job categories for Customer Success Manager Clinical jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Customer Success Manager Clinical jobs?

Cities near Springfield, NJ with the most Customer Success Manager Clinical job openings:

Customer Success Manager

ABConsulting BK NYC LLC

Brooklyn, NY

Full-time

Posted 27 days ago


Job description

Customer Success Manager

Brooklyn, NY
$60,000 base + performance bonus

A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white-glove onboarding experience for new clients. You'll be the primary point of contact after the sale, ensuring customers are successfully onboarded, building strong relationships, and creating an outstanding client experience from day one.

Responsibilities

Serve as the primary point of contact for new customers from contract signing through onboarding.
Guide clients through the onboarding process, ensuring a seamless and positive experience.
Build trusted, long-term relationships by providing exceptional customer service.
Coordinate with internal teams to keep implementations on track and ensure timely completion.
Proactively communicate updates, answer questions, and resolve issues quickly.
Follow up with customers after onboarding to ensure satisfaction and identify opportunities to strengthen the relationship.
Attend industry trade shows and occasionally visit customer sites to build relationships and represent the company.
Continuously look for ways to improve the customer experience.

Requirements

2+ years of experience in Customer Success, Account Management, Relationship Management, Client Services, Project Coordination, or a similar client-facing role.
Outstanding communication and relationship-building skills.
Highly organized with strong attention to detail.
Friendly, confident, and professional with a genuine passion for helping customers succeed.
Ambitious, proactive, and comfortable working in a fast-paced environment.
Comfortable working in an office setting.
Willingness to travel occasionally for trade shows and customer visits.