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Customer Success Manager Clinical Jobs in Minnesota

QuVa Pharma

Customer Success Manager

Minneapolis, MN · On-site

$85K - $118K/yr

Our Customer Success Manager plays a vital role in ensuring the highest quality and safety ... Join this mission to provide (SaaS) clinical insights, data services, and life science products to ...

QuVa Pharma

Customer Success Manager

Minneapolis, MN · On-site +1

$85K - $118K/yr

Our Customer Success Manager plays a vital role in ensuring the highest quality and safety ... Join this mission to provide (SaaS) clinical insights, data services, and life science products to ...

QuVa Pharma, Inc.

Customer Success Manager

Minneapolis, MN · On-site

$86 - $118/hr

Join this mission to provide (SaaS) clinical insights, data services, and life science products to ... What Customer Success Manager Does Each Day: * Acts as our customers' main point of contact; take ...

T E C Industrial Inc

Customer Success Manager

Edina, MN · On-site

$60 - $70/hr

Job Category Customer Success, Account Management, Client Relations * Industry SaaS, Sports Technology, Sports & Recreation * Employee Type Full Time Exempt * Required Degree 4 Year Degree * Manage ...

New

Wolters Kluwer

Customer Success Manager

Victoria, MN · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Morins Exteriors

Customer Success Manager

Duluth, MN · On-site

$60K - $70K/yr

Customer Success Manager Morins Exteriors Location: Duluth, Minnesota Employment Type: Full-time, W2 position Schedule: Monday-Friday, 8:00 AM-5:00 PM. Up to 45 hours per week during designated busy ...

Wolters Kluwer

Customer Success Manager

Victoria, MN · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Victoria, MN · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Socket.dev

Customer Success Manager

New Brighton, MN · On-site

$90 - $125/hr

The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience, cross-functional ...

Netrio

Customer Success Manager

Golden Valley, MN · On-site

$60 - $90/hr

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across ...

Netrio

Customer Success Manager

Golden Valley, MN · On-site

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across Netrio ...

Solera

Customer Success Manager

Eagan, MN · On-site

Customer Success Manager / Eagan, MN or virtual (US) Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a ...

Solera Corporation

Customer Success Manager

Eagan, MN · On-site

$65 - $90/hr

Customer Success Manager / Eagan, MN or virtual (US)Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a ...

New

ImageTrend

Customer Success Manager

Eagan, MN · On-site

$80K - $100K/yr

The Customer Success Manager will engage a large book of assigned clients to retain accounts and maximize value from the partnership. This role will drive the renewal process and seek revenue ...

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Showing results 1-20

All JobsCustomer Success Clinical JobsCustomer Success Manager Clinical JobsCustomer Success Manager Clinical Jobs in Minnesota

Customer Success Manager Clinical information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do customer success manager clinical jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer success manager clinical in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a customer success manager clinical?

A Customer Success Manager Clinical is a professional who ensures that healthcare clients, such as hospitals or clinics, effectively use a company's clinical products or services. They act as a liaison between the client and the company, providing training, support, and guidance to optimize outcomes and satisfaction. Their goal is to foster strong client relationships, address concerns, and help healthcare organizations achieve the best results with the solutions provided.

How does a customer success manager clinical typically collaborate with healthcare professionals and internal teams?

As a Customer Success Manager in a clinical environment, you will work closely with clinicians, administrators, and internal product or support teams to ensure clients achieve desired outcomes with your company’s solutions. This often involves facilitating onboarding, providing ongoing training, gathering feedback from healthcare professionals, and troubleshooting issues in partnership with technical experts. Strong communication skills and a proactive approach to relationship-building are essential, as you'll serve as a bridge between clients’ clinical needs and your organization's offerings. Collaboration is key to anticipating challenges, identifying opportunities for improvement, and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success manager clinical?

To thrive as a Customer Success Manager Clinical, you need a background in healthcare or life sciences, strong customer relationship management abilities, and experience with clinical workflows. Familiarity with CRM platforms, EHR systems, and relevant certifications such as CSM (Certified Customer Success Manager) are commonly expected. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and guiding clinical clients effectively. These competencies ensure clients attain value from clinical products and services, leading to improved outcomes and long-term partnerships.

What is the difference between Customer Success Manager Clinical vs Customer Support Specialist?

AspectCustomer Success Manager ClinicalCustomer Support Specialist
Required CredentialsHealthcare or clinical certifications, relevant experience in medical settingsTechnical or product knowledge, customer service experience
Work EnvironmentHealthcare facilities, clinical settings, or remote healthcare teamsCall centers, help desks, or online support platforms
Employer & Industry UsageHospitals, biotech firms, healthcare providersTech companies, software providers, consumer electronics
Common Search & ComparisonCustomer Success Manager Clinical vs Customer Support Specialist

The Customer Success Manager Clinical focuses on maintaining long-term relationships with healthcare clients, ensuring clinical needs are met, and providing specialized support in medical settings. In contrast, a Customer Support Specialist handles technical issues and customer inquiries across various industries, often with less emphasis on clinical expertise. Both roles require strong communication skills but differ significantly in industry-specific knowledge and work environment.

What are popular job titles related to Customer Success Manager Clinical jobs in Minnesota?

For Customer Success Manager Clinical jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Clinical jobs in Minnesota look for?

The top searched job categories for Customer Success Manager Clinical jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Success Manager Clinical jobs?

Cities in Minnesota with the most Customer Success Manager Clinical job openings:

Customer Success Manager Clinical jobs near you
Infographic showing various Customer Success Manager Clinical job openings in Minnesota as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $81,354 per year, or $39.1 per hour.

Customer Success Manager

QuVa Pharma

Minneapolis, MN • On-site

$85K - $118K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

QuVa Pharma rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

57th of 86 rated pharmaceutical

Job description

Our Customer Success Manager plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include onboarding, training and managing multiple health system customers, ensuring their successful adoption and use of our SaaS solutions and securing contract renewals. BrightStream, a Quva company, is trusted by a community of high-performing healthcare providers and partners to generate clinical insights from clinical data. Join this mission to provide (SaaS) clinical insights, data services, and life science products to provide meaningful data and a long-lasting impact on healthcare across the US.
This is a hybrid position located in the Minneapolis / Twin Cities office.
What Customer Success Manager Does Each Day:
  • Acts as our customers' main point of contact; take responsibility for onboarding, training and relationship management
  • Consults and collaborates with customers, at all organization levels from C-level to end users, to ensure they are fully recognizing value from our products and services
  • Gathers information about customers' unmet needs and communicates this information within the CS team and other departments
  • Provides effective training and consultative working sessions; both remote and on-site
  • Is available to customers as the Subject Matter Expert on all products
  • Works collaboratively within the Customer Success team and with other departments to resolve any customer problems and enhance the customer experience
  • Tracks and documents how customers are using products to impact key hospital metrics (revenue/reimbursement, cost control, core clinical measures, quality outcomes, etc.)
  • Secures the renewal of customers' SaaS subscriptions and the expansion to additional products and services
  • Collaborates and innovates within the Customer Success team to improve our processes
  • Participates in support coverage rotation

Our Most Successful Customer Success Manager:
  • Has a sense of urgency, accountability, and resourcefulness (e.g., work in changing environment)
  • Is a self-starter and independent learner
  • Promotes active listening with team members; Contributes appropriately to conversations; Has strong verbal and written communication skills with the ability to work effectively with other departments within the organization and with people at all levels of the organization
  • Understands how various issues affect each other and the outcome of projects; Improves upon existing approaches by seeking opportunities to creatively transform

Minimum Requirements for this Role:
  • Bachelor's Degree
  • 1+ year experience in Customer success, account management or software training
  • 1+ year experience in Hospital setting specifically in pharmacy, informatics or nursing OR experience with Epic implementations
  • Excellent communication skills across all levels; from executives to end users
  • Excellent organizational skills and ability to strategically manage multiple customers concurrently
  • Strong training and presentation skills
  • Strong analytical, problem solving and troubleshooting skills
  • Travel up to but not limited to 10%
  • Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas

Benefits of Working at Quva:
  • Comprehensive health and wellness benefits including medical, dental and vision
  • 401k retirement program with company match
  • 17 paid days off plus 8 paid holidays per year
  • National, industry-leading high growth company with future career advancement opportunities
  • The base compensation for this role is estimated to be within the range described below. The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions
  • Range: $85,993 - $118,240 Annually
  • This role is also eligible for an annual incentive bonus, subject to program terms and guidelines

About Quva:
Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma's multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva's overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will."
California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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