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Customer Success Manager Clinical Jobs in Minnesota

NETRIO

Customer Success Manager

Golden Valley, MN · On-site

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across Netrio ...

Jamf

Customer Success Manager

Minneapolis, MN · On-site

Customer Success Manager At Jamf, we empower people to be their best selves and do their best work. As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers ...

Netrio

Customer Success Manager

Golden Valley, MN · On-site

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across Netrio ...

Solera

Customer Success Manager

Eagan, MN · On-site

Customer Success Manager / Eagan, MN or virtual (US) Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a ...

New

ImageTrend

Customer Success Manager

Saint Paul, MN · On-site

The Customer Success Manager will engage a large book of assigned clients to retain accounts and maximize value from the partnership. This role will drive the renewal process and seek revenue ...

Resideo

Customer Success Manger

Minneapolis, MN · On-site

The Customer Success Manager (CSM) serves as a strategic partner to central station customers, dealers, and enterprise accounts, with a focus on adoption, retention, as well growth across the Resideo ...

New

ImageTrend

Customer Success Manager

Eagan, MN · On-site

The Customer Success Manager will engage a large book of assigned clients to retain accounts and maximize value from the partnership. This role will drive the renewal process and seek revenue ...

ImageTrend

Customer Success Manager

Eagan, MN · On-site +1

$80K - $100K/yr

The Customer Success Manager will engage a large book of assigned clients to retain accounts and maximize value from the partnership. This role will drive the renewal process and seek revenue ...

ZoomInfo

Customer Success Manager

Austin, MN · On-site

$80K - $90K/yr

Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services What You Will Bring: * 2+ years of customer success, account management, or ...

JAMF Software LLC

Customer Success Manager

Minneapolis, MN · On-site

$64K - $119K/yr

Minimum Education Required HS Diploma / GED Degree (Required) Minimum Experience Required 3-5+ years in Customer Success or Account Management within a SaaS environment; Proven experience managing ...

Sportsdigita

Customer Success Manager

MN · On-site +1

CUSTOMER SUCCESS MANAGER (CSM) The Opportunity We are rebuilding Customer Success from the ground up and we are building it for how software actually works now. This isn't a ticket queue with a ...

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Showing results 21-40

All JobsCustomer Success Clinical JobsCustomer Success Manager Clinical JobsCustomer Success Manager Clinical Jobs in Minnesota

Customer Success Manager Clinical information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do customer success manager clinical jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success manager clinical in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a customer success manager clinical?

A Customer Success Manager Clinical is a professional who ensures that healthcare clients, such as hospitals or clinics, effectively use a company's clinical products or services. They act as a liaison between the client and the company, providing training, support, and guidance to optimize outcomes and satisfaction. Their goal is to foster strong client relationships, address concerns, and help healthcare organizations achieve the best results with the solutions provided.

How does a customer success manager clinical typically collaborate with healthcare professionals and internal teams?

As a Customer Success Manager in a clinical environment, you will work closely with clinicians, administrators, and internal product or support teams to ensure clients achieve desired outcomes with your company’s solutions. This often involves facilitating onboarding, providing ongoing training, gathering feedback from healthcare professionals, and troubleshooting issues in partnership with technical experts. Strong communication skills and a proactive approach to relationship-building are essential, as you'll serve as a bridge between clients’ clinical needs and your organization's offerings. Collaboration is key to anticipating challenges, identifying opportunities for improvement, and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success manager clinical?

To thrive as a Customer Success Manager Clinical, you need a background in healthcare or life sciences, strong customer relationship management abilities, and experience with clinical workflows. Familiarity with CRM platforms, EHR systems, and relevant certifications such as CSM (Certified Customer Success Manager) are commonly expected. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and guiding clinical clients effectively. These competencies ensure clients attain value from clinical products and services, leading to improved outcomes and long-term partnerships.

What is the difference between Customer Success Manager Clinical vs Customer Support Specialist?

AspectCustomer Success Manager ClinicalCustomer Support Specialist
Required CredentialsHealthcare or clinical certifications, relevant experience in medical settingsTechnical or product knowledge, customer service experience
Work EnvironmentHealthcare facilities, clinical settings, or remote healthcare teamsCall centers, help desks, or online support platforms
Employer & Industry UsageHospitals, biotech firms, healthcare providersTech companies, software providers, consumer electronics
Common Search & ComparisonCustomer Success Manager Clinical vs Customer Support Specialist

The Customer Success Manager Clinical focuses on maintaining long-term relationships with healthcare clients, ensuring clinical needs are met, and providing specialized support in medical settings. In contrast, a Customer Support Specialist handles technical issues and customer inquiries across various industries, often with less emphasis on clinical expertise. Both roles require strong communication skills but differ significantly in industry-specific knowledge and work environment.

What are popular job titles related to Customer Success Manager Clinical jobs in Minnesota?

For Customer Success Manager Clinical jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Clinical jobs in Minnesota look for?

The top searched job categories for Customer Success Manager Clinical jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Success Manager Clinical jobs?

Cities in Minnesota with the most Customer Success Manager Clinical job openings:

Customer Success Manager Clinical jobs near you
Infographic showing various Customer Success Manager Clinical job openings in Minnesota as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $81,354 per year, or $39.1 per hour.

Customer Success Manager

Bell Lumber 38 Pole Company

Saint Paul, MN • On-site

Other

Posted 4 days ago

Job description

JOB PURPOSE:
The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience, cross-functional collaboration, and continuous improvement initiatives across the organization.
This role serves as a strategic partner to Sales, Operations, Logistics, Quality, Finance, and customer stakeholders to ensure successful customer onboarding, effective account execution, and exceptional service throughout the customer lifecycle. The Customer Success Manager oversees daily team operations while leading process improvement efforts, systems optimization, performance measurement, and organizational alignment initiatives that support scalable growth, operational efficiency, and long-term customer success.
ESSENTIAL JOB DUTIES:
  • Team leadership and development - lead, coach, and develop Customer Success and Sales Support team members to support company goals and customer expectations.
  • Customer success - oversee strategic customer onboarding initiatives for new and existing accounts, ensuring the coordination of cross-functional onboarding efforts between multiple departments.
  • Sales support operations - oversee accuracy and efficiency of quotes, orders, bid packages, and customer account support while supporting team members in resolving customer, production, inventory, and operational issues.
  • Process improvement and systems optimization - lead continuous improvement initiatives focused on operational efficiency, communication, scalability, and customer experience.
  • Cross-functional leadership - serve as a key liaison between multiple departments while facilitating alignment and communication to ensure customer commitments and operational priorities are executed successfully.
  • Reporting, metrics, and business insights - develop and maintain operational and customer performance reporting, KPIs, dashboards, and visibility tools. Analyze and present trends related to workload, customer onboarding, delivery performance, and operational execution, utilizing data to identify improvement opportunities and support strategic decision-making.
JOB QUALIFICATIONS:
Education & Experience Minimum Requirements:
  • Bachelor's degree in Business or related field Or a combination of equivalent experience and education.
  • 5+ years of experience in customer operations, sales support, customer success, business operations, or related field, with at least 2+ years of experience leading a team.
  • Experience leading cross-functional projects and process improvement initiatives preferred, as well as advanced Microsoft Office proficiency. CRM and MS database (HubSpot) experience is a plus.
SKILLS AND COMPETENCIES:
  • Strong leadership, coaching, and team development skills
  • Exceptional communication and relationship-building abilities
  • Strategic thinker with strong operational execution skills
  • Ability to manage multiple priorities and shifting business demands
  • Strong process improvement and organizational skills
  • Data-driven mindset with analytical and problem-solving capabilities
  • Ability to influence and drive alignment across departments
  • Customer-focused with strong sense of urgency and accountability
  • Comfortable leading change and navigating ambiguity
  • High attention to detail and commitment to operational excellence
  • Demonstrates professionalism, sound judgment, confidentiality, and discretion
  • Positive, collaborative, proactive approach with strong follow-through

Occasional national or international travel may be required.
Bell Lumber & Pole is an equal opportunity employer.
Bell Lumber & Pole is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Bell makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Bell is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 651-203-2719 or send an e-mail to HRTeam@blpole.com and let us know the nature of your request and your contact information.
For additional detail, you can read through our EEO Policy.
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