Customer Success Manager As a Customer Success Manager, you'll be the primary point of contact for our customers, responsible for nurturing relationships and ensuring customer success. You'll work ...
Customer Success Manager As a Customer Success Manager, you'll be the primary point of contact for our customers, responsible for nurturing relationships and ensuring customer success. You'll work ...
Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...
Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
Boston, MA · On-site
$85K - $95K/yr
Customer Success Manager We're looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and ...
Customer Success Manager
Boston, MA · On-site
$85K - $95K/yr
Customer Success Manager We're looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and ...
Customer Success Manager This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of ...
Customer Success Manager This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of ...
WI · On-site
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
WI · On-site
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
Customer Success Manager
San Francisco, CA · On-site
$120K - $165K/yr
Customer Success Manager $120000 - $165000 per year | San Francisco, CA | On-Site | Permanent Our client in San Francisco is looking to hire a Customer Success Manager! This is an in office job up to ...
Customer Success Manager
San Francisco, CA · On-site
$120K - $165K/yr
Customer Success Manager $120000 - $165000 per year | San Francisco, CA | On-Site | Permanent Our client in San Francisco is looking to hire a Customer Success Manager! This is an in office job up to ...
Radar Customer Success Manager / Enterprise Customer Success Manager Radar is the global leader in geolocation, with geofencing SDKs, maps APIs, and AI-enabled solutions for marketing, fraud, and ...
New
Radar Customer Success Manager / Enterprise Customer Success Manager Radar is the global leader in geolocation, with geofencing SDKs, maps APIs, and AI-enabled solutions for marketing, fraud, and ...
New
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...
Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...
Team Leader, ERM Customer Success Americas
Dallas, TX · On-site +1
Company Description Cyberint , a market leader in External Risk Management, helping organizations ... Manage a team of CSM's across the Americas * Oversee the entire customer lifecycle, encompassing ...
Team Leader, ERM Customer Success Americas
Dallas, TX · On-site +1
Company Description Cyberint , a market leader in External Risk Management, helping organizations ... Manage a team of CSM's across the Americas * Oversee the entire customer lifecycle, encompassing ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager
San Mateo, CA · On-site
Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...
Customer Success Manager
San Mateo, CA · On-site
Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
Austin, TX · On-site
Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...
Customer Success Manager
Austin, TX · On-site
Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager Americas information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success manager americas jobs pay per year?
As of Sep 15, 2026, the average yearly pay for customer success manager americas in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is a Customer Success Manager Americas?
A Customer Success Manager Americas is a professional dedicated to ensuring that customers across North, Central, and South America achieve their desired outcomes while using a company’s products or services. They act as a bridge between the company and its clients, helping with onboarding, addressing concerns, and providing ongoing support to maximize customer satisfaction and retention. By understanding regional needs and business goals, they drive product adoption and long-term relationships. Their role often involves collaborating with sales, support, and product teams to deliver a seamless customer experience.
How does a Customer Success Manager Americas typically collaborate with cross-functional teams to ensure customer satisfaction?
Customer Success Managers in the Americas often work closely with sales, product, and support teams to address customer needs and drive retention. They act as the primary point of contact, relaying customer feedback to internal stakeholders and coordinating solutions to complex issues. Regular meetings, shared project management tools, and clear communication channels are commonly used to streamline these collaborations. This cross-functional approach not only enhances customer satisfaction but also promotes continuous improvement across the organization.
What are the key skills and qualifications needed to thrive as a Customer Success Manager Americas?
To excel as a Customer Success Manager Americas, you need strong client relationship management skills, a solid understanding of account management, and experience with SaaS or technology products, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer onboarding tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and cross-cultural collaboration skills help build trust and drive customer adoption. These capabilities are vital for ensuring customer satisfaction, retention, and long-term business growth across diverse markets in the Americas.
More about Customer Success Manager Americas jobs
What cities are hiring for Customer Success Manager Americas jobs?
Cities with the most Customer Success Manager Americas job openings:
What states have the most Customer Success Manager Americas jobs?
States with the most job openings for Customer Success Manager Americas jobs include:
What are popular job titles related to Customer Success Manager Americas jobs?
For Customer Success Manager Americas jobs, the most frequently searched job titles are:
Customer Success Manager
Remote
Surge AI
• Software Development • 51 - 200 employees51 - 200 employees
Other
Posted 10 days ago
Job description
Customer Success Manager
As a Customer Success Manager, you'll be the primary point of contact for our customers, responsible for nurturing relationships and ensuring customer success. You'll work closely with ML teams to understand their unique challenges and leverage our platform to deliver exceptional value in AI language model training.
What You'll Do
- Manage customer engagements as a trusted advisor, developing a deep understanding of clients' AI strategies and overseeing high-quality data projects to ensure they meet SLAs and goals
- Lead cross-functional collaboration, interfacing with engineering and operations teams to ensure excellent deliverables and timely execution
- Drive client relationship management by maintaining strong connections, ensuring satisfaction, addressing concerns, and acting as the primary point of contact
What We're Looking For
- 3+ years of experience in customer success management or project leadership in tech or AI-related fields, with a proven track record of successfully delivering complex solutions
- Resourceful problem-solver with a strong grasp of AI and machine learning concepts, particularly in natural language processing, able to translate technical requirements into actionable project plans
- Self-motivated professional with excellent communication skills, capable of articulating complex technical solutions and independently optimizing systems to meet client needs
About Surge AI
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2020