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Customer Success Manager Americas Jobs (NOW HIRING)

Lever Demo 2

Customer Success Manager

Arlington, TX · On-site

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

Justworks

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Metroll

Customer Success Manager

Fontana, CA

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

Clarivate

Customer Success Manager

Ann Arbor, MI · Hybrid

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

Kastle Systems

Customer Success Manager

Fremont, CA

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

EMARKETER

Customer Success Manager

New York, NY · On-site

$75K - $82K/yr

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager. Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth. Join ECAM as a ...

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Customer Success Manager Americas information

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$32.5K

$83.1K

$140K

How much do customer success manager americas jobs pay per year?

As of Jul 30, 2026, the average yearly pay for customer success manager americas in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Manager Americas?

A Customer Success Manager Americas is a professional dedicated to ensuring that customers across North, Central, and South America achieve their desired outcomes while using a company’s products or services. They act as a bridge between the company and its clients, helping with onboarding, addressing concerns, and providing ongoing support to maximize customer satisfaction and retention. By understanding regional needs and business goals, they drive product adoption and long-term relationships. Their role often involves collaborating with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Manager Americas, and why are they important?

To excel as a Customer Success Manager Americas, you need strong client relationship management skills, a solid understanding of account management, and experience with SaaS or technology products, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer onboarding tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and cross-cultural collaboration skills help build trust and drive customer adoption. These capabilities are vital for ensuring customer satisfaction, retention, and long-term business growth across diverse markets in the Americas.

How does a Customer Success Manager in the Americas typically collaborate with cross-functional teams to ensure customer satisfaction?

Customer Success Managers in the Americas often work closely with sales, product, and support teams to address customer needs and drive retention. They act as the primary point of contact, relaying customer feedback to internal stakeholders and coordinating solutions to complex issues. Regular meetings, shared project management tools, and clear communication channels are commonly used to streamline these collaborations. This cross-functional approach not only enhances customer satisfaction but also promotes continuous improvement across the organization.
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What cities are hiring for Customer Success Manager Americas jobs? Cities with the most Customer Success Manager Americas job openings:
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Customer Success Manager Americas jobs near you
Infographic showing various Customer Success Manager Americas job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Lever Demo 2

Arlington, TX • On-site

Other

Re-posted 3 hours ago

Job description

Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position. We've crafted this listing to showcase the functionality of our ATS platform, including job descriptions, application processes, and more.

While you can explore the application process and features here, please note that applications submitted to this job will not be reviewed or responded to as it's for demonstration only.

Emailage has an immediate opening for a Customer Success Manager.  The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer achieve success with our solution by aligning Emailage's capabilities with the needs of the customer. This is a dynamic role within the Customer Success team that works very closely with Sales, Marketing, and Product. This position reports directly to the Director of Customer Success - North America.
Primary responsibilities:
  • Responsible for the success of assigned customers
  • Manage the relationship and revenue of enterprise customers
  • Responsible for revenue and utilization growth of assigned customers
  • Serve as the customer advocate internally
  • Continually improve and enhance the effectiveness of our solution for customers
  • Play a role in creating strategies and processes to enhance the customer experience
  • Ensure clients have a positive experience with Emailage at every touch point
Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73 million. As the applicant tracking system of choice for Netflix, Eventbrite, ClearSlide, change.org, and thousands more leading companies, Lever means you hire the best by hiring together.

Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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