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Customer Success Leader Jobs in Oregon (NOW HIRING)

Apiiro

Customer Success Manager

OR · On-site +1

About the Team Our Customer Success team owns the post-sale relationship from onboarding through ... Working directly with security leaders, AppSec practitioners, and engineering teams, we ensure ...

Cordance

Manager - Customer Success

OR · On-site +1

Position Overview The Manager, Customer Success (CS Manager) is a pivotal leadership role within the Customer Success organization. Your full professional capacity is invested in one outcome ...

-ASG-

Director of Customer Success

OR · On-site +1

$145K - $165K/yr

This leader will establish a proactive, commercial Customer Success organization responsible for customer retention, GRR, NRR, renewals, expansion revenue, customer health, and long-term customer ...

Salesloft

Senior Customer Success Manager

OR · On-site +1

... leading revenue teams into the future. THE OPPORTUNITY: At Salesloft, our Senior Customer Success ... Manager will be pivotal to our company's success. You will be a key member of our fast-growing and ...

Salesloft

Sr. Customer Success Manager

OR · On-site +1

... leading revenue teams into the future. THE OPPORTUNITY: At Salesloft, our Senior Customer Success ... Manager will be pivotal to our company's success. You will be a key member of our fast-growing and ...

DHL eCommerce

As the Senior Manager of Customer Success, you will play a pivotal role in shaping the customer experience by leading a high-performing team dedicated to fostering strong, strategic relationships ...

NICE

Senior Customer Success Manager

OR · On-site +1

The Customer Success Manager is required to ensure Cognigy's customers feel they are supported and ... As the market leader, every day at NICE is a chance to learn and grow, and there are endless ...

Signifyd

Principal Customer Success Manager

OR · On-site +1

Leadership - This role requires strong communication skills, as well as displaying executive ... for overall customer success. * Relationship Building - Proven track record of building ...

Vontier

Lead Customer Success Manager

Salem, OR · On-site

$96K - $124K/yr

... leading with a customer-first mindset, we want to hear from you. WHAT YOU WILL DO: • Serve as the ... and execute customer success plans for assigned strategic accounts, identifying risks ...

New

CoLab Software

Strategic Customer Success Manager

OR · On-site +1

Act as a leader across the GTM org, modeling cross-functional alignment, ownership, and high performance What we're looking for * 7+ years in Customer Success, Strategic Consulting, or Enterprise ...

Sapiens

VP Customer Success

OR · On-site +1

We are building a new Customer Success team and are hiring a VP of Customer Success to own our most ... V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant ...

Instacart

Director of Customer Success

OR · On-site +1

We're seeking a Director, Customer Success to lead the commercial Retailer Success organization ... This is a roll-up-your-sleeves leadership opportunity for someone who has personally led the ...

NICE

Senior Customer Success Manager

OR · On-site +1

Engaging and communicating effectively with senior leaders both internally and externally ... Director, Customer Success Role Type: Individual Contributor What's in it for you? Join an ever ...

Smarsh

Customer Success Manager, Corp 3

Portland, OR · On-site

$80K - $100K/yr

Customer Success Manager Smarsh empowers its customers to manage risk and unleash intelligence in ... Relentless innovation has fueled our journey to consistent leadership recognition from analysts ...

Elation Health

Enterprise Customer Success Manager

OR · On-site +1

$105K - $120K/yr

... leadership. Deliver data-driven ROI narratives and strategic roadmaps that reinforce Elation ... What You Bring Experience * 5+ years in Customer Success, Account Management, or a customer-facing ...

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Showing results 21-40

All JobsCustomer Success Leader JobsCustomer Success Leader Jobs in Oregon

Customer Success Leader information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do customer success leader jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer success leader in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a customer success leader?

A Customer Success Leader is a professional responsible for guiding and overseeing a company's customer success team. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, which helps drive retention and growth. Customer Success Leaders develop strategies, analyze customer data, and collaborate with other departments to improve the overall customer experience. They play a key role in building long-term relationships with clients by proactively addressing their needs and challenges.

How does a customer success leader balance strategic planning with day-to-day team management?

A Customer Success Leader is responsible for both high-level strategic planning and the daily management of their team. This means setting long-term goals for customer outcomes, while also being hands-on with coaching, performance tracking, and resolving escalated client issues. Balancing these aspects often involves delegating routine tasks, leveraging data to inform strategy, and regularly communicating with both customers and internal stakeholders. The role requires strong organizational skills and the ability to pivot between big-picture thinking and immediate operational needs.

What are the key skills and qualifications needed to thrive as a customer success leader, and why are they important?

To thrive as a Customer Success Leader, you need a deep understanding of customer relationship management, strategic account planning, and proven leadership experience, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer support platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and team-building skills set standout leaders apart in this role. These abilities are crucial to driving customer retention, fostering team performance, and ensuring clients achieve desired outcomes with the company's products or services.

What is the difference between Customer Success Leader vs Customer Success Manager?

AspectCustomer Success LeaderCustomer Success Manager
ResponsibilitiesOversees customer success strategies, leads teams, and drives retention at a strategic level.Manages individual customer accounts, ensures satisfaction, and supports retention efforts.
Required CredentialsTypically requires experience in customer success, leadership skills, and industry knowledge.Requires customer success experience, communication skills, and industry familiarity.
Work EnvironmentLeadership teams, strategic planning, cross-department collaboration.Direct interaction with customers, account management, and support teams.

The Customer Success Leader focuses on strategic oversight and team leadership, while the Customer Success Manager handles day-to-day account management. Both roles require customer success experience, but the leader role emphasizes strategy and team development, whereas the manager role emphasizes direct customer interaction.

What are popular job titles related to Customer Success Leader jobs in Oregon?

For Customer Success Leader jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success Leader jobs in Oregon look for?

The top searched job categories for Customer Success Leader jobs in Oregon are:

What cities in Oregon are hiring for Customer Success Leader jobs?

Cities in Oregon with the most Customer Success Leader job openings:

Customer Success Leader jobs near you
Infographic showing various Customer Success Leader job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.

Customer Success Manager

Apiiro

OR • On-site, Remote

Full-time

Re-posted 20 days ago

Job description

What We're About

Apiiro is the Agentic AppSec Platform built to transform how development teams design, develop, and deliver secure software. Powered by Deep Code Analysis, we give security and engineering teams the risk context they need to ship fast without cutting corners. As pioneers in ASPM, we're not just keeping up with the AI era. We're defining what secure development looks like inside it. 

About the Team

Our Customer Success team owns the post-sale relationship from onboarding through renewal and expansion. Working directly with security leaders, AppSec practitioners, and engineering teams, we ensure customers realize measurable value from Apiiro's platform - not just at launch, but across the full lifecycle. Our customers are navigating the fastest shift in software development in decades: AI coding assistants and autonomous agents are multiplying development velocity - and risk - inside their organizations. This role exists because our customer base is growing, and the complexity of what they're solving demands a dedicated strategic partner to guide them in securing AI-driven development.

What You Will Do
  • Own a portfolio of enterprise accounts end-to-end, from onboarding through renewal and expansion.
  • Drive adoption and value realization by connecting Apiiro's capabilities to each customer's specific security outcomes.
  • Lead executive business reviews and success planning sessions with CISOs, AppSec leaders, and security engineers.
  • Partner with Sales to identify and develop expansion opportunities within your accounts.
  • Guide customers through securing AI-assisted and agentic development - helping them understand and govern the risks introduced by AI coding assistants (e.g., GitHub Copilot, Cursor, Claude Code) and autonomous agents across their SDLC.
  • Drive adoption of Apiiro's agentic capabilities- including AutoFix Agent and Guardian Agent - helping customers move from detection to prevention and autonomous remediation of risks in AI-generated code.
  • Serve as the voice of the customer internally- surfacing actionable feedback to Product, Engineering, and Leadership.
  • Collaborate with Solutions Engineering on complex technical questions, integrations, and deployments.
  • Proactively identify account risk and build targeted action plans to mitigate churn before it materializes.
What You're About
  • 5+ years in Customer Success, Account Management, or Technical Account Management- ideally in Application security or DevSecOps.
  • Strong familiarity with the SDLC and developer tooling: SCM, CI/CD, ticketing systems, container environments.
  • Comfortable navigating technical conversations with engineers and business conversations with executives, often in the same week.
  • Track record of managing enterprise accounts with demonstrated success in retention and expansion.
  • Proactive, organized communicator who keeps multiple stakeholders aligned without losing sight of the bigger picture.
  • Experience with AppSec tooling- SAST, SCA, DAST, secrets detection, or similar- is a plus.
What We Stand For at Apiiro

Customer-First. Our customers are partners, not just clients. We anticipate their needs, go above and beyond to prove business outcomes, and measure our success by theirs.

Excellence Mindset. We set the bar high, embrace challenges with curiosity, and never settle. Good enough isn't in our vocabulary.

OneTeam. One mission, collective ownership, no silos. Our strength is in how we show up for each other and for our customers.

Accountability. We own our actions, our commitments, and our results. Integrity and follow-through are built-in.

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