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Customer Success Implementation Manager Jobs in Mississippi

Beth Page tech

Lead System Administer

Jackson, MS · On-site

Manage Exchange Online, SharePoint Online, Teams, and OneDrive, ensuring optimal functionality and ... SUCCESS implementation/configuration in AWS Required Skills: In-depth knowledge of Active Directory ...

Wolters Kluwer

Sales Business Retention Rep

Jackson, MS · On-site

$44K - $50K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from ... Support new customer implementations by partnering with Sales and internal teams to ensure seamless ...

Marencor

Leads Systems Administrator

Jackson, MS · On-site

Manage and maintain user accounts, groups, and security policies within Active Directory. Manage ... SUCCESS implementation/configuration in AWS Required Skills/Experience Provide the minimum required ...

Milwaukee Tool

Customer Service Agent (Bilingual)

Byhalia, MS · On-site

$14.75 - $19.75/hr

Customer success is critical to the longterm success of our organization. The CX Agent 1 role ... Effective analytical, interpersonal, organizational, and time management skills . * Demonstrated ...

Tennessee Board of Regents

Success Advisor

Jackson, MS

$42K - $53K/yr

Success Advisor Apply now Job no: 504716 Work type: Staff Full-Time Location: Jackson Categories ... CRM (currently Slate) Assist with planning and facilitation of orientation Create and implement ...

Pearson

Associate, Customer Service

Jackson, MS · On-site

$12.75 - $17.50/hr

Excellent organizational skills, time management and multi-tasking skills * Ability to work ... Customer Success Job Family: GO_TO_MARKET Organization: Assessment & Qualifications Schedule ...

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Showing results 21-40

All JobsCustomer Success Implementation JobsCustomer Success Implementation Manager JobsCustomer Success Implementation Manager Jobs in Mississippi

Customer Success Implementation Manager information

See Mississippi salary details

$30.8K

$78.7K

$132.6K

How much do customer success implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success implementation manager in Mississippi is $78,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $93,800.00 per year, depending on experience, location, and employer.

What does a customer success implementation manager do?

A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.

What are the key skills and qualifications needed to thrive as a customer success implementation manager?

To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.

What are some common challenges faced by customer success implementation managers during client onboarding, and how can they be addressed?

Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.

What is the difference between Customer Success Implementation Manager vs Customer Success Manager?

AspectCustomer Success Implementation ManagerCustomer Success Manager
Primary FocusImplementing and onboarding new clients, ensuring smooth product adoptionManaging ongoing client relationships, renewals, and satisfaction
Required SkillsProject management, technical onboarding, trainingRelationship building, communication, retention strategies
Work EnvironmentPre-sales and onboarding phases, cross-functional teamsPost-sales, account management, customer support
Common CertificationsCustomer success certifications, project management certificationsCustomer success certifications, CRM platform certifications

While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.

What cities in Mississippi are hiring for Customer Success Implementation Manager jobs?

Cities in Mississippi with the most Customer Success Implementation Manager job openings:

Customer Success Implementation Manager jobs near you
Infographic showing various Customer Success Implementation Manager job openings in Mississippi as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $78,667 per year, or $37.8 per hour.

Client Success Representative (Remote)

Demand.com

Jackson, MS • Remote

Full-time

Re-posted 11 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment