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Customer Success Implementation Manager Jobs in Cleveland, MS

Domino's Pizza

Customer Service Rep(5944)

Indianola, MS · On-site

$14.75 - $20.25/hr

At AR Pizza, success starts with our people and ends with satisfied customers. When our team ... Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary ...

Domino's Pizza

Customer Service Rep(5944)

Indianola, MS

$14.75 - $20.25/hr

At AR Pizza, success starts with our people and ends with satisfied customers. When our team ... Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary ...

Domino's

Customer Service Rep(5944)

Indianola, MS · On-site

$14.75 - $20.25/hr

At AR Pizza, success starts with our people and ends with satisfied customers. When our team ... Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary ...

aan

Customer Accounts Advisor

Cleveland, MS · On-site

$12.25 - $13/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Any reasonable duties requested by management Requirements * United States at least 19 years old ...

aan

Customer Accounts Advisor

Cleveland, MS · On-site

$12.25 - $13/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Any reasonable duties requested by management Requirements * United States at least 19 years old ...

Refuel Market

C-Store Manager

Indianola, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary: The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Indianola, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary : The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Rosedale, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary : The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Ruleville, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary: The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Cleveland, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary: The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Indianola, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary : The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Leland, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary: The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Indianola, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary : The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Leland, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary: The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Cleveland, MS · On-site

... success, and make a positive impact in the communities we serve. Job Summary: The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

Refuel Market

C-Store Manager

Shelby, MS

... success, and make a positive impact in the communities we serve. Job Summary : The C-Store Manager ... Implement and enforce established daily operating procedures through the Customer Ready Book to ...

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All JobsCustomer Success Implementation JobsCustomer Success Implementation Manager JobsCustomer Success Implementation Manager Jobs in Cleveland, MS

Customer Success Implementation Manager information

See Cleveland, MS salary details

$28K

$71.6K

$120.7K

How much do customer success implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success implementation manager in Cleveland, MS is $71,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $85,400.00 per year, depending on experience, location, and employer.

What does a customer success implementation manager do?

A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.

What are the key skills and qualifications needed to thrive as a customer success implementation manager?

To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.

What are some common challenges faced by customer success implementation managers during client onboarding, and how can they be addressed?

Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.

What is the difference between Customer Success Implementation Manager vs Customer Success Manager?

AspectCustomer Success Implementation ManagerCustomer Success Manager
Primary FocusImplementing and onboarding new clients, ensuring smooth product adoptionManaging ongoing client relationships, renewals, and satisfaction
Required SkillsProject management, technical onboarding, trainingRelationship building, communication, retention strategies
Work EnvironmentPre-sales and onboarding phases, cross-functional teamsPost-sales, account management, customer support
Common CertificationsCustomer success certifications, project management certificationsCustomer success certifications, CRM platform certifications

While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.

Customer Success Implementation Manager jobs near you
Infographic showing various Customer Success Implementation Manager job openings in Cleveland, MS as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $71,636 per year, or $34.4 per hour.

Destination Graduation Success Coach

Delta State University

Cleveland, MS

$12/mo

Full-time

Re-posted 13 days ago

Job description

Position Information
Job Title Destination Graduation Success Coach Working Title Destination Graduation Counselor Position Type Staff Department Student Success Center Posting Number 201201718 Full or Part Time Full Time Benefit Eligible Yes If Other, Please Explain: Tenure/Non-Tenure Track Non-Tenure Track Salary Basis 12 month If Other, Please Explain:
Position Summary Information
Responsibilities
  • Provide one-on-one coaching to students to support academic success, goal setting, and personal development;
  • Facilitate workshops on student success topics, which include study skills and wellness, held throughout the year;
  • Work closely with Student Success Center team members to monitor S.O.S. (DSU's early alert system) referrals to proactively identify, track, and monitor at-risk students ensuring quality assistance to students;
  • Work collaboratively with other offices and departments across campus to promote S.O.S and proactively identify, track, and monitor at-risk students ensuring quality assistance to students;
  • Assist students in developing study skills, time management strategies, and academic plans;
  • Initiate, plan and implement strategies to improve student success and increase retention and graduation rates;
  • Work closely with summer orientation to assist students in transitioning to college;
  • Follow guidelines with Family Educational Rights and Privacy Act of 1974 (FERPA) as they pertain to the students' rights to privacy and accuracy and retention of academic records;
  • Refer at-risk students to other campus resources as needed;
  • Work with campus partners to stay abreast of opportunities in student success and student support services; and,
  • Any other duties as assigned related to student success and Destination Graduation.
Qualifications
  • Bachelor's degree required; master's degree preferred (Education, Social Work, Counseling, Student Affairs, or related field);
  • Experience in working with college students, advising, coaching, or mentoring;
  • Proficient in Word, PowerPoint, and Excel; with Banner and social media experience preferred;
  • Demonstrated record of:
    o Strong leadership, interpersonal and oral/written communication skills with ability to prioritize multiple tasks in a changing, evolving department;
    o Integrity and commitment to developing and maintaining the highest academic standards and working with a diverse population of students, faculty and staff;
    o Plan and manage time wisely, be detail-oriented and motivated to take initiative.
  • Must be a United States citizen or have legal authorization to work in the United States.
Salary Commensurate with experience, qualifications, and university's resources. Minimum Qualifications
  • Bachelor's degree required.
  • Demonstrated record of:
    • Strong leadership, interpersonal and oral/written communication skills with ability to prioritize multiple tasks in a changing, evolving department.
    • Integrity and commitment to developing and maintaining the highest academic standards and working with a diverse population of students, faculty and staff.
    • Plan and budget time wisely, be detail-oriented and motivated to take initiative.
  • Must be a United States citizen or have legal authorization to work in the United States.
Preferred Qualifications
  • Master's degree in social work/human services, Counseling, or related field preferred.
  • Experience in working with academic/career coaching for at-risk students, grants' management/ implementation, event planning; with experience in higher education preferred.
  • Proficient in Word, PowerPoint, and Excel; with Banner and social media experience preferred.
Special Instructions to Applicants Additional Information
This is a grant funded position.
Posting Detail Information
Open Date 05/12/2026 Close Date Open Until Filled Yes

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