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Customer Success Implementation Manager Jobs in Cleveland, MS

Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within. Position Summary As an Assistant Store Manager, you play a key ...

Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within. Position Summary As an Assistant Store Manager, you play a key ...

Deli Manager

Leland, MS · On-site

$14.75 - $20/hr

... success, and make a positive impact in the communities we serve. Job Summary: The Deli Manager ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Deli Manager

Shelby, MS · On-site

$16.75 - $22.50/hr

... to our success, and make a positive impact in the communities we serve. Job Summary: The Double ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Deli Manager

Leland, MS · On-site

$14.75 - $20/hr

... success, and make a positive impact in the communities we serve. Job Summary: The Deli Manager ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Deli Manager

Moorhead, MS

$14.25 - $19.25/hr

... success, and make a positive impact in the communities we serve. Job Summary: The Deli Manager ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Deli Manager

Moorhead, MS

$14.25 - $19.25/hr

... success, and make a positive impact in the communities we serve. Job Summary: The Deli Manager ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Deli Manager

Cleveland, MS · On-site

$14 - $19/hr

... to our success, and make a positive impact in the communities we serve. Job Summary: The Double ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Deli Manager

Shelby, MS · On-site

$16.75 - $22.50/hr

... to our success, and make a positive impact in the communities we serve. Job Summary: The Double ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Deli Manager

Cleveland, MS

$14 - $19/hr

... to our success, and make a positive impact in the communities we serve. Job Summary: The Double ... This position is responsible for maintaining a clean, safe, and customer-focused environment ...

Managing add/change/ delete requests in hosted platforms * Use effective telephone-based selling ... success. Here at Cable One and our family of brands, we believe it is our individual and unique ...

General Manager

Indianola, MS · On-site

$9 - $20/hr

Reinforces a customer service mentality and ensures all employees are focused on serving the ... Develop and implement a marketing plan Additional General Manager Requirements: * High school ...

General Manager

Cleveland, MS · On-site

$9 - $20/hr

Reinforces a customer service mentality and ensures all employees are focused on serving the ... Develop and implement a marketing plan Additional General Manager Requirements: * High school ...

Your ability to provide exceptional customer service will keep our customers coming back for more ... Paid Training - we aim to set you up for success! * Early Wage Access- Access your earnings before ...

Showing results 41-60

Customer Success Implementation Manager information

See Cleveland, MS salary details

$28K

$71.6K

$120.7K

How much do customer success implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success implementation manager in Cleveland, MS is $71,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $85,400.00 per year, depending on experience, location, and employer.

What does a customer success implementation manager do?

A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.

What are the key skills and qualifications needed to thrive as a customer success implementation manager?

To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.

What are some common challenges faced by customer success implementation managers during client onboarding, and how can they be addressed?

Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.

What is the difference between Customer Success Implementation Manager vs Customer Success Manager?

AspectCustomer Success Implementation ManagerCustomer Success Manager
Primary FocusImplementing and onboarding new clients, ensuring smooth product adoptionManaging ongoing client relationships, renewals, and satisfaction
Required SkillsProject management, technical onboarding, trainingRelationship building, communication, retention strategies
Work EnvironmentPre-sales and onboarding phases, cross-functional teamsPost-sales, account management, customer support
Common CertificationsCustomer success certifications, project management certificationsCustomer success certifications, CRM platform certifications

While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.

Infographic showing various Customer Success Implementation Manager job openings in Cleveland, MS as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $71,636 per year, or $34.4 per hour.

Assistant Manager

Citi Trends

Indianola, MS • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 24 days ago


Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers


Job description

About Citi Trends
Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.
Position Summary
As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.
Summary of Key Responsibilities
Store Operations & Performance
  • Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
  • Monitor sales activity and provide guidance to associates to deliver excellent customer service
  • Assist with inventory control, inventory transactions, and shrink prevention efforts
  • Ensure compliance with Citi Trends policies, procedures, and operational standards

Team Leadership & Staffing
  • Supervise and support store associates in sales, inventory, cash handling, and customer service
  • Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
  • Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention
  • Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance
  • Maintain a safe, organized, and customer-focused store environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Support consistent execution of merchandising, operational, and visual standards

  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications
  • High school diploma or equivalent required
  • 2-4 years of experience as an Assistant Manager or similar retail leadership role
  • 3-5 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies
  • People Leadership & Team Development
  • Hiring & Recruiting Support
  • Customer-Focused Execution
  • Operational Accountability
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends
Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.
If you're ready to grow your leadership skills, support hiring and team development, and make an impact in your store-Citi Trends is the place for you.
Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.

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