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Customer Success Implementation Manager Jobs in Florida

Huzzle

Customer Success Manager

Lakeland, FL

They specialize in helping founders implement scalable systems, improve operational efficiency, and ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ...

Guardz

Customer Success Manager

Miami, FL · On-site

Customer Success Manager Miami, Florida, United States Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a ...

Kaseya Careers

Customer Success Manager

Orlando, FL · On-site

Position Summary As a Customer Success Manager within Kaseya's Elite Support organization, you will serve as a strategic advisor for our most valuable partners, helping drive a proactive, high-touch ...

Inspected

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Guardz

Customer Success Manager

Miami, FL · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

Huzzle

Customer Success Manager

Tampa, FL · On-site

They specialize in helping founders implement scalable systems, improve operational efficiency, and ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ...

UpGuard

Customer Success Manager

Miami, FL · On-site

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard technology. You will ...

Filtrous

Customer Success Manager

Saint Petersburg, FL · On-site

Customer Success Manager Drive Retention, Satisfaction, and Revenue Through Exceptional Customer Care Why This Role Matters Retention is revenue. At Filtrous, our growth depends not just on winning ...

Inspected

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

UpGuard, Inc

Customer Success Manager

Miami, FL · On-site

$90K - $100K/yr

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard technology. You will ...

Inspected, Inc.

Customer Success Manager

Plantation, FL · On-site

$75 - $120/hr

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Wolters Kluwer

Customer Success Manager

Tampa, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

iCIMS

Senior Manager, Customer Success

Tallahassee, FL · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high ... Monitor team performance, identify trends, and implement improvements to increase effectiveness and ...

Inspected

Customer Success Manager

Fort Lauderdale, FL · On-site

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Guardz

Customer Success Manager

Miami, FL · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

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Showing results 41-60

All JobsCustomer Success Implementation JobsCustomer Success Implementation Manager JobsCustomer Success Implementation Manager Jobs in Florida

Customer Success Implementation Manager information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do customer success implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success implementation manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a customer success implementation manager do?

A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.

What are the key skills and qualifications needed to thrive as a customer success implementation manager?

To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.

What are some common challenges faced by customer success implementation managers during client onboarding, and how can they be addressed?

Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.

What is the difference between Customer Success Implementation Manager vs Customer Success Manager?

AspectCustomer Success Implementation ManagerCustomer Success Manager
Primary FocusImplementing and onboarding new clients, ensuring smooth product adoptionManaging ongoing client relationships, renewals, and satisfaction
Required SkillsProject management, technical onboarding, trainingRelationship building, communication, retention strategies
Work EnvironmentPre-sales and onboarding phases, cross-functional teamsPost-sales, account management, customer support
Common CertificationsCustomer success certifications, project management certificationsCustomer success certifications, CRM platform certifications

While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.

What cities in Florida are hiring for Customer Success Implementation Manager jobs?

Cities in Florida with the most Customer Success Implementation Manager job openings:

Customer Success Implementation Manager jobs near you
Infographic showing various Customer Success Implementation Manager job openings in Florida as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Customer Success Manager

Huzzle

Lakeland, FL

Full-time

Re-posted 2 days ago

Job description

About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe & Australia. We only admit the top candidates into our talent pool, ensuring they are matched with exclusive, long-term opportunities. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house to work as a valued member of their team.

Please note that by applying & completing our interview process, you will be added to our talent pool. This means you'll be considered for this and all other possible roles that may match your skills. These potential opportunities will be sent your way as an exclusive Huzzle candidate.

About the Company

Our client is a high-performance consulting and implementation firm that partners with digital marketing agencies and online service businesses to scale revenue, optimize operations, and build predictable client acquisition systems.

They specialize in helping founders implement scalable systems, improve operational efficiency, and increase enterprise value in preparation for growth and exit. The company operates in a fast-paced, results-driven environment designed for high-performing individuals who thrive on ownership, accountability, and execution.

Job Type: Full-time

Location: On Site (Tampa, Florida)

Job Summary

We are hiring a Client Success Manager for a remote, high-impact role focused on onboarding, execution, and client relationship management.

This is an operations-driven position, not a coaching role. You will act as the bridge between client expectations and internal delivery, ensuring seamless onboarding, efficient project execution, and a premium client experience.

This role is ideal for someone who thrives in fast-paced environments, takes ownership of outcomes, and excels at managing multiple moving parts with precision.

Key Responsibilities

  • Client Onboarding
    • Own and manage the full client onboarding process from kickoff to activation
    • Collect required assets, documentation, and system access
    • Set clear expectations, timelines, and deliverables
    • Ensure clients feel confident, organized, and supported from day one
  • Project & Implementation Management
    • Coordinate internal teams to ensure timely delivery of services
    • Track timelines, milestones, and responsibilities across projects
    • Maintain accurate CRM and project management systems
    • Identify and resolve bottlenecks proactively to ensure smooth execution
  • Client Relationship Management
    • Serve as the primary operational point of contact for clients
    • Manage day-to-day communication, updates, and logistics
    • Provide clarity on next steps, deliverables, and timelines
    • Escalate strategic issues or risks when necessary
  • Quality & Performance
    • Ensure all deliverables meet internal quality standards
    • Maintain clean documentation and organized tracking systems
    • Proactively reduce churn through strong communication and follow-through
    • Uphold a high standard of client experience at all stages

Requirements

  • 3-5 years of experience in Client Success, Account Management, or Project Management
  • Proven experience managing high-value client relationships
  • Strong organizational and operational execution skills
  • Ability to manage multiple priorities and tight deadlines
  • Excellent written and verbal communication skills
  • Experience with CRM and project management tools
  • Experience working in a digital marketing agency environment
  • Familiarity with tools such as GoHighLevel, Slack, ClickUp, or similar platforms
  • Understanding of digital marketing workflows, funnels, and client delivery systems
  • Experience coordinating done-for-you services or implementation projects

Benefits

Competitive salary

Performance bonuses tied to retention, upsells, and referrals

Work with a high-growth agency delivering measurable client outcomes

Ongoing learning: Certifications, mentorship, and professional development

Apply