Customer Success Manager
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... We help growing and mid-market companies transform their operations by implementing Odoo ERP--the ...
Customer Success Manager
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... We help growing and mid-market companies transform their operations by implementing Odoo ERP--the ...
Customer Success Manager
Miami, FL · Remote
$154K - $172K/yr
The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top ... Oversee the successful implementation of blockchain solutions, working with customers to tailor our ...
Customer Success Manager
Miami, FL · Remote
$154K - $172K/yr
The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top ... Oversee the successful implementation of blockchain solutions, working with customers to tailor our ...
Implementation Manager
Orlando, FL · On-site
As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber ... Qualifications: * 2-4 years of experience in SaaS onboarding, customer success, or implementation ...
Implementation Manager
Orlando, FL · On-site
As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber ... Qualifications: * 2-4 years of experience in SaaS onboarding, customer success, or implementation ...
Implementation Manager
Orlando, FL · On-site
As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber ... Qualifications: * 2-4 years of experience in SaaS onboarding, customer success, or implementation ...
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Implementation Manager
Orlando, FL · On-site
As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber ... Qualifications: * 2-4 years of experience in SaaS onboarding, customer success, or implementation ...
Implementation Manager
Tampa, FL · On-site
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Implementation Manager
Tampa, FL · On-site
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Implementation Manager
Tampa, FL · On-site
$50K - $65K/yr
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Implementation Manager
Tampa, FL · On-site
$50K - $65K/yr
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Senior Customer Success Manager
Tampa, FL · On-site +1
Lead project management efforts for customer implementations, ensuring that projects are completed ... success, account management, or a related field, preferably within a SaaS or technology company.
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Senior Customer Success Manager
Tampa, FL · On-site +1
Lead project management efforts for customer implementations, ensuring that projects are completed ... success, account management, or a related field, preferably within a SaaS or technology company.
Implementation Manager
Tampa, FL · Hybrid
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Implementation Manager
Tampa, FL · Hybrid
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Implementation Manager
Tampa, FL · Hybrid
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Implementation Manager
Tampa, FL · Hybrid
... customers, but the success of our team. What You'll Do: * Be passionate about implementing Vector Solution's technology to your assigned business unit * Be a consultative partner to guide ...
Implementation Manager
Miami, FL · On-site
Client Success About eMed eMed is a pioneering digital-health leader built on its Empathetic AI™ ... Partners with Marketing, Product, Sales and Customer Experience teams. What You'll Do * Serve as ...
Implementation Manager
Miami, FL · On-site
Client Success About eMed eMed is a pioneering digital-health leader built on its Empathetic AI™ ... Partners with Marketing, Product, Sales and Customer Experience teams. What You'll Do * Serve as ...
Implementation Manager
Tampa, FL · On-site +1
Recipe for Success: * Bachelor's degree in Systems, Business Management or equivalent * Three years of related experience in software implementations - with particular value placed on experience ...
Implementation Manager
Tampa, FL · On-site +1
Recipe for Success: * Bachelor's degree in Systems, Business Management or equivalent * Three years of related experience in software implementations - with particular value placed on experience ...
Customer Success
Fort Myers, FL · On-site +1
Engage regularly with new and existing customers to enhance satisfaction and implement strategies ... Customer Retention & Account Management: Establish yourself as a subject matter expert in ...
Customer Success
Fort Myers, FL · On-site +1
Engage regularly with new and existing customers to enhance satisfaction and implement strategies ... Customer Retention & Account Management: Establish yourself as a subject matter expert in ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
Implementation Manager
Tampa, FL · On-site
Recipe for Success: * Bachelor's degree in Systems, Business Management or equivalent * Three years of related experience in software implementations - with particular value placed on experience ...
Implementation Manager
Tampa, FL · On-site
Recipe for Success: * Bachelor's degree in Systems, Business Management or equivalent * Three years of related experience in software implementations - with particular value placed on experience ...
Customer Success Manager
Tampa, FL · On-site
As a Customer Success Manager , you will play a key role in driving customer success and commercial ... Identify and implement process improvements to strengthen operational efficiency and support ...
Customer Success Manager
Tampa, FL · On-site
As a Customer Success Manager , you will play a key role in driving customer success and commercial ... Identify and implement process improvements to strengthen operational efficiency and support ...
Customer Success Manager
Tampa, FL · On-site
... customer services, including implementations and enhancements, by coordinating with internal ... in Customer Success, Account Management, or a technical customerfacing role * Experience in a ...
Customer Success Manager
Tampa, FL · On-site
... customer services, including implementations and enhancements, by coordinating with internal ... in Customer Success, Account Management, or a technical customerfacing role * Experience in a ...
Customer Success Manager
Tampa, FL · Hybrid
As a Customer Success Manager , you will play a key role in driving customer success and commercial ... Identify and implement process improvements to strengthen operational efficiency and support ...
Customer Success Manager
Tampa, FL · Hybrid
As a Customer Success Manager , you will play a key role in driving customer success and commercial ... Identify and implement process improvements to strengthen operational efficiency and support ...
Customer Success Implementation Manager information
See Florida salary details
$24.3K - $31.6K
4% of jobs
$31.6K - $38.9K
10% of jobs
$44K is the 25th percentile. Wages below this are outliers.
$38.9K - $46.2K
16% of jobs
$46.2K - $53.5K
15% of jobs
The median wage is $56.3K / yr.
$53.5K - $60.8K
14% of jobs
$60.8K - $68.1K
14% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$68.1K - $75.4K
10% of jobs
$75.4K - $82.7K
10% of jobs
$82.7K - $90K
4% of jobs
$90K - $97.3K
2% of jobs
$97.3K - $104.6K
2% of jobs
$24.3K
$62.1K
$104.6K
How much do customer success implementation manager jobs pay per year?
As of Jun 16, 2026, the average yearly pay for customer success implementation manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.
What are some common challenges faced by Customer Success Implementation Managers during client onboarding, and how can they be addressed?
Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.
What is the difference between Customer Success Implementation Manager vs Customer Success Manager?
| Aspect | Customer Success Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing and onboarding new clients, ensuring smooth product adoption | Managing ongoing client relationships, renewals, and satisfaction |
| Required Skills | Project management, technical onboarding, training | Relationship building, communication, retention strategies |
| Work Environment | Pre-sales and onboarding phases, cross-functional teams | Post-sales, account management, customer support |
| Common Certifications | Customer success certifications, project management certifications | Customer success certifications, CRM platform certifications |
While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.
What are the key skills and qualifications needed to thrive as a Customer Success Implementation Manager, and why are they important?
To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.
What does a Customer Success Implementation Manager do?
A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.
What cities in Florida are hiring for Customer Success Implementation Manager jobs? Cities in Florida with the most Customer Success Implementation Manager job openings:
$15K - $25K/mo
Other
Posted 17 days ago
Job description
Customer Success Manager
Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.
Mission
As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.
Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.
What You Will Do
Own client relationships post implementation.
Manage renewals & retention.
Coordinate support & issue resolution.
Identify & influence expansion.
Who We Are Looking For
Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.
Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.
Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).
Compensation
Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000
Success Metrics
You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation
Office address
CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828
What We OfferStimulating and dynamic work environment
Work with a passionate and dedicated team
Training and support throughout the employee's career
SEND YOUR APPLICATION!