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Customer Success Implementation Manager Jobs in Miami, FL

Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer careEdTech platform support or implementation * Strong ...

Senior Implementations Manager

Miami, FL ยท On-site

$90 - $140/hr

At Reeco, we're looking for an Implementation Manager to own that journey. You'll be responsible for leading customer onboarding projects from kickoff through successful handoff to Customer Success.

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Customer Success Manager Miami, Florida, United States Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard technology. You will ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Customer Success Manager

Miami, FL ยท On-site

$90K - $100K/yr

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard technology. You will ...

Customer Success Manager

Plantation, FL ยท On-site

$75 - $120/hr

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

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Showing results 1-20

Customer Success Implementation Manager information

See Miami, FL salary details

$31.1K

$79.4K

$133.9K

How much do customer success implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success implementation manager in Miami, FL is $79,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $94,700.00 per year, depending on experience, location, and employer.

What does a customer success implementation manager do?

A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.

What are the key skills and qualifications needed to thrive as a customer success implementation manager?

To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.

What are some common challenges faced by customer success implementation managers during client onboarding, and how can they be addressed?

Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.

What is the difference between Customer Success Implementation Manager vs Customer Success Manager?

AspectCustomer Success Implementation ManagerCustomer Success Manager
Primary FocusImplementing and onboarding new clients, ensuring smooth product adoptionManaging ongoing client relationships, renewals, and satisfaction
Required SkillsProject management, technical onboarding, trainingRelationship building, communication, retention strategies
Work EnvironmentPre-sales and onboarding phases, cross-functional teamsPost-sales, account management, customer support
Common CertificationsCustomer success certifications, project management certificationsCustomer success certifications, CRM platform certifications

While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.

What cities near Miami, FL are hiring for Customer Success Implementation Manager jobs?

Cities near Miami, FL with the most Customer Success Implementation Manager job openings:

Customer Success Manager

ITRADE STEM

Fort Lauderdale, FL โ€ข On-site

Other

Re-posted 18 days ago


Job description

Customer Success Manager

At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!

We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.

Key Responsibilities:

  • Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
  • Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
  • Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
  • Collaborate with our technical team to translate client accounting needs into platform improvements
  • Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
  • Lead training sessions on utilizing the platform for onboarding and AI-enabled systems
  • Maintain high client satisfaction and retention through proactive account management and regular business reviews

Required Qualifications:

  • Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
  • 3+ years of accounting or business administration experience
  • 2+ years of customer success experience in a SaaS or AI-driven technology environment
  • Strong understanding of automated systems and AI-powered financial tools
  • Excellence in project management and client relationship building
  • Experience with QuickBooks Online, Xero, or similar accounting platforms

What We Offer:

  • Opportunity to shape the future of automated technology
  • Professional development and growth opportunities
  • Collaborative work environment with industry leaders
  • Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.