Customer Success Engineer Jobs in Rochester, MN (NOW HIRING)

Working at Knobelsdorff

Along with building state-of-the-art projects, we build meaningful careers, lasting opportunities, and teams of dedicated individuals who truly own their work. As a leading turnkey specialty contractor specializing in Automation, Electric, Energy, and Power Services, our team tackles challenging, cutting-edge projects that provide opportunities to build new skills, confidence, and gain valuable hands-on experience in a variety of different industries. We tackle industrial electrical installations, advanced automation systems, and renewable energy solutions.

Since our founding as a family-owned company in 1988, we've grown while staying true to our core values. Starting your career with Knobelsdorff means joining a culture that values your contributions, moves quickly, takes calculated risks, and celebrates team members who step up and own their work.

If you're ready to join a team where your voice matters, your growth is supported, and your impact is celebrated, Knobelsdorff (KE) is the place for you.

Responsibilities:

• Work cross-functionally with Business Development, Engineering, Estimating, Procurement, Operations, and Legal to support deal progression from opportunity to construction.
• Collaborate with Estimating and Operations to manage bid packages, manage long-lead planning, materials and contractor RFPs, award and contract.
• Facilitate internal and external resources to execute early-stage design activities including conceptual designs, layouts, PV optimization, production analyses, value-engineering analyses, economic optimization activities, and interconnection coordination.
• Ownership of project pipelining activities for project portfolio(s)/developer(s)
  • Internal communication and visibility of long-term critical path plan/impacts
  • Customer engagement to drive continuous project flow and show capacity
• Manage pre-construction activities.
  • Facilitate and maintain effective working relationships with subcontractors, vendors, and engineering during all phases of the project.
  • Collaborating and coordination with engineers and contractors to facilitate seamless communication throughout the preconstruction phase.
  • Coordinate constructability and technical review of projects with engineering, interconnection, and development teams.
  • Engage with clients to understand their requirements, address concerns, and provide regular updates on preconstruction progress.
  • Align EPC Agreement scope and schedule with interconnection, permitting, and other development needs.
• Stay informed of relevant regulations and codes, ensuring all preconstruction activities align with legal and safety standards.
• Track owner and subcontractor change order requests during preconstruction.
• Manage subcontractor onboarding and ensure all compliance requirements are met.
• Coordinate preparation and required reviews of project contractual documents and supporting exhibits.
• Identify design changes impacting budget and raise visibility to estimating team to ensure project proposals and budgets are properly updated.
• Identify and evaluate potential risks during contracting process, develop mitigation strategies, raise awareness, and minimize risk to schedule and budget, facilitate seamless handoff to operations team.
• Ensure turnover of a project from Pre-Construction to Construction is done properly.
  • Lead appropriate handoff meeting and support as required thereafter to ensure no gaps.
  • Collaborate with construction teams in resolving design and or constructability challenges during construction.

Who We're Looking For:

• Proven experience in renewable energy projects
• Motivated and goal-driven mindset with a strong commitment to achieving targets and contributing to organizational success.
• Excellent communication and interpersonal skills to effectively engage with customers, partners, and internal teams.
• Ability to research and analyze market strategies, understand deal requirements, assess risks, and evaluate the financial viability of projects.

• Proficient in relevant software for cost estimation and project management.
• Degrees are great, but we place a greater emphasis on your commitment to our team, our partners and our customers.

*This position will be on site in Goodhue, MN up to 5 days/week.

We believe in paying for the value you bring to the team, and we aim to be competitive in every market we hire in.

Pay Range: $90,000 - $130,000/year DOE

Total Rewards Statement

As a full-time employee at Knobelsdorff, you'll have access to a comprehensive benefits package designed to support your health, wellbeing, and future.

• 100% employer-paid health and dental coverage for employees
• HSA contributions to support your medical expenses
• Company-paid life insurance and disability coverage
• 401(k) with competitive company match
• Performance-based incentives
• Paid weekly with competitive wages
• PTO, six paid holidays, and education reimbursement
• Exclusive employee discounts through Working Advantage

We believe your work should be rewarded with more than just a paycheck. At KE, we invest in your total wellbeing.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be provided for individuals with disabilities.

Typical requirements may include:

• Must be able to sit, stand, kneel, stoop, walk, and sit for long periods of time
• Must be capable of lifting and carrying up to 20 lbs

Accessibility: If you need accommodations as part of the employment process, please contact Knobelsdorff Human Resources at via email at [email protected].

Equal Opportunity Employer (EEO)

Knobelsdorff (KE) is an EEO to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, citizenship, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Applicants have rights under Federal Employment Laws:

• EEO is the Law (English/Spanish)

KE participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. For more information about E-Verify, please review the E-Verify Participation and Right to Work posters.

If you need accommodation during the hiring process, let us know and we'll work with you.