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Customer Success Engineer Jobs in Rochester, MN (NOW HIRING)

... and Customer Success. You will assist with sales data analysis, contract renewal engagement ... September 27, 2026 Engineering postings close: October 2, 2026 Interviews: Early to mid October ...

Operations Internship

Rochester, MN

$15 - $19.50/hr

Collaborate with experienced professionals and learn how field operations support customer success ... in Engineering or a related science field and have a GPA of 3.5 or higher. Candidates must be ...

Operations Internship

Rochester, MN · On-site

$15 - $19.50/hr

Collaborate with experienced professionals and learn how field operations support customer success ... in Engineering or a related science field and have a GPA of 3.5 or higher. Candidates must be ...

Software Developer Intern-Rochester, MN

Rochester, MN · On-site

$19.50 - $25.50/hr

Troubleshoot and resolve software defects, performance bottlenecks, and customer-reported issues ... (SRE) practices. * Experience with DevSecOps, security best practices, and secure software ...

Software Developer Intern-Rochester, MN

Rochester, MN · On-site

$19.50 - $25.75/hr

... teams to deliver customer-focused solutions. • Develop scalable, secure, and performant ... ) practices. • Experience with DevSecOps, security best practices, and secure software ...

Showing results 41-60

Customer Success Engineer information

See Rochester, MN salary details

$11

$23

$46

How much do customer success engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer success engineer in Rochester, MN is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.66 per hour, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What job categories do people searching Customer Success Engineer jobs in Rochester, MN look for?

The top searched job categories for Customer Success Engineer jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Customer Success Engineer jobs?

Cities near Rochester, MN with the most Customer Success Engineer job openings:

Infographic showing various Customer Success Engineer job openings in Rochester, MN as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $51,200 per year, or $24.6 per hour.

Spring 2027 Intern - Sales Analyst

Rochester, MN • On-site

Workiva
Software Development • 1 - 5K employees

$21/hr

Other

Retirement

Posted 11 days ago


Workiva rating

9.9

Company rating: 9.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting, Legal, Marketing, and Customer Success. You will assist with sales data analysis, contract renewal engagement, revenue retention support, reporting/dashboarding, and data cleaning.

What You'll Do

  • Perform Sales Analytics and Reporting tasks as assigned to support sales team performance management
  • Execute all phases of the subscription renewal lifecycle, including notifying customers of renewal, creating quotes, and closing renewal opportunities
  • Engage with renewal overlays regarding strategic support for revenue retention efforts
  • Promote process improvement for new and existing processes
  • Validate and research sales-related activities to achieve a high level of data integrity
  • Build working relationships across the organization to better integrate Sales Operations with teams supported by and supporting us
  • Support the sales team in data collection and interpretation of data to drive increased sales production

What You'll Need

Minimum Qualifications

  • Actively enrolled in a degree-seeking program in Business or a related field of study

Preferred Qualifications

  • Technically savvy with the ability to demonstrate a high level of competency using Excel, Word, Google Docs, etc
  • Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
  • Professional, outgoing, energetic personality with excellent interpersonal skills
  • Ability to work independently and take initiative
  • Attention to detail and follow-through are required
  • Experience using Excel, Word, and Google Docs

Travel Requirements & Working Conditions

  • Minimal travel
  • Reliable internet access for any period of time working remotely and not in a Workiva office

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!

Postings close: September 27, 2026

Engineering postings close: October 2, 2026

Interviews: Early to mid October

Offers : Late October

2027 Start Dates:

This position has opportunities to start in the Spring and Summer. Please see our start dates below and let us know your availability in your application.

Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)

How You’ll Be Rewarded

Salary range in the US: $21.00 - $21.00 401(k) participation and match

Paid sick leave

A unique opportunity to further your learning experience through additional internship seasons

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com .

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.


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