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Customer Success Director Jobs in Wisconsin (NOW HIRING)

UiPath

WI · On-site

$150 - $200/hr

Your mission UiPath is seeking an exceptional Director of Customer Success to lead and scale our customer success operations across telecommunications, high-tech, media, and retail and consumer goods.

CDK

$70K - $80K/yr

The customer success manager will also be responsible for identifying and nurturing additional ... Fields questions and direct clients to appropriate support resources. Assists clients with defining ...

CDK

$70K - $80K/yr

The customer success manager will also be responsible for identifying and nurturing additional ... Fields questions and direct clients to appropriate support resources. Assists clients with defining ...

Cleo

Customer Success Manager

Madison, WI · On-site

Position Cleo's solution portfolio -- including Charge Back Prevention, Direct Procurement ... Customer Success, Sales/Account Management, Professional Services, or a related field

Bonterra

WI · On-site

$68 - $85/hr

About the Role The Customer Success Manager is a strategic partner responsible for driving ... director level. * Collaborate cross-functionally with Product, Sales, and Support to remove ...

Highland

WI · On-site

$100 - $125/hr

The Customer Success Manager (CSM) is responsible for cultivating and maintaining strong customer ... directors, maintenance staff, drivers and other essential operations staff to understand their ...

New

UiPath

WI · On-site

$150 - $200/hr

Your mission At UiPath, Customer Success Managers (CSMs) are strategic advisors and executors ... Direct experience supporting or operating within Revenue Cycle Management (RCM), Patient Access ...

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All JobsCustomer Success JobsCustomer Success Director JobsCustomer Success Director Jobs in Wisconsin

Customer Success Director information

See Wisconsin salary details

$38.9K

$122.6K

$180.7K

How much do customer success director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success director in Wisconsin is $122,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,400.00 and $146,900.00 per year, depending on experience, location, and employer.

What is a customer success director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.

What does a customer success director do?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

What are the key skills and qualifications needed to thrive as a customer success director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs

What are the most commonly searched types of Customer Success jobs in Wisconsin?

The most popular types of Customer Success jobs in Wisconsin are:

What are popular job titles related to Customer Success Director jobs in Wisconsin?

For Customer Success Director jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Success Director jobs in Wisconsin look for?

The top searched job categories for Customer Success Director jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Success Director jobs?

Cities in Wisconsin with the most Customer Success Director job openings:

Customer Success Director jobs near you
Infographic showing various Customer Success Director job openings in Wisconsin as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $122,571 per year, or $58.9 per hour.

Director, Customer Success (SUMMIT)

UiPath

WI • On-site

$150 - $200/hr

Other

Posted 6 days ago

Job description

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your mission

UiPath is seeking an exceptional Director of Customer Success to lead and scale our customer success operations across telecommunications, high-tech, media, and retail and consumer goods. This is a high-impact leadership role for someone who thrives on building teams, driving portfolio performance, and serving as a strategic partner across Sales, Product, and Go-To-Market organizations.

As a Director of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most strategic government customers. You'll drive operational rigor and discipline across delivery while modeling leadership presence and culture that demonstrates extreme ownership and execution.

What you’ll do at UiPath

Portfolio & Performance Leadership

  • Own and drive portfolio-level performance metrics including renewals, expansion, adoption, and customer health

  • Proactively identify and reduce systematic risk across the customer lifecycle

  • Operate with data-driven rigor using forecasting, probabilities, and path-to-plan analysis

  • Tie customer adoption directly to measurable revenue impact and business outcomes

Strategic Partnership

  • Serve as a strategic partner across Sales, Product, and Go-To-Market teams

  • Build and maintain established cross-functional influence across the organization

  • Collaborate on deal construction and commercial activity

  • Drive alignment between customer success strategies and broader GTM initiatives

Team Leadership & Development

  • Build and scale high-performing Customer Success teams

  • Provide strong interpersonal coaching and mentorship to team members

  • Model unwavering accountability and ownership culture

  • Establish and communicate "what good looks like" across the organization

  • Champion customer- and team-oriented culture

Operational Excellence

  • Drive operational

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