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Customer Success Associate Jobs in New Port Richey, FL

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · Hybrid

About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · Hybrid

About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

We seek a dedicated and results-driven Customer Success Manager to join our client company's team. This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving long-term value and growth withinstate, local government, and education (SLED)accounts.You'llserve ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...

vivenu

Enterprise Customer Success Manager

Tampa, FL · On-site

Enterprise Customer Success Manager Redefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world's fastest-growing live ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...

HealthJoy

VP, Customer Success & Retention

Tampa, FL · On-site

The Role You'll own Customer Success and the retention number that comes with it. That means two things at once: protecting and expanding revenue across our employer client base, and leading the team ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in New Port Richey, FL

Customer Success Associate information

See New Port Richey, FL salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success associate in New Port Richey, FL is $47,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in New Port Richey, FL?

The most popular types of Customer Success jobs in New Port Richey, FL are:

What are popular job titles related to Customer Success Associate jobs in New Port Richey, FL?

For Customer Success Associate jobs in New Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in New Port Richey, FL look for?

The top searched job categories for Customer Success Associate jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Customer Success Associate jobs?

Cities near New Port Richey, FL with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in New Port Richey, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,199 per year, or $22.7 per hour.

Customer Success Manager, LATAM

NinjaOne

Tampa, FL • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

About the Role  
As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone interaction you will be the lead point of contact for all matters specific to your accounts, and will build and maintain strong, long-lasting customer relationships. As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne’s Solutions while growing and maximizing profit for the company. 
  
Location- Hybrid in Tampa, FL or Austin, TX- (In the office 4 days per week Mon, Tues, Thurs, & Friday) 
  
What You’ll be Doing  
  • You will be responsible for growing your individual book of business within your portfolio of existing accounts 
  • Proactively engage and reach out to your accounts on a regular basis  
  • As the “single point of contact” for those accounts, you will build relationships to identify, qualify, sort, and develop your own cross-sell and up-sell opportunities 
  • Communicate with customers and react to client requirements quickly and efficiently  
  • Analyze and understand the customer needs to present a solution that meets the customer requirements  
  • Nurture, build, and maintain strong relationships with stakeholders to ensure customer satisfaction and to find growth opportunities 
  • Research and document relevant contact information for existing leads in Salesforce 
  • Utilize Salesforce to ensure activities are documented properly, opportunities are forecasted accurately, and information regarding the opportunity is communicated appropriately   
  • Maintain knowledge of market conditions and competitive activities 
  • Other duties as needed 
  
About You  
  • You have exceptional consultative skills, including the ability to communicate clearly, actively listen, inspire, project confidence, and overcome objections 
  • As customer advocate and product expert you excel at influencing and inspiring customers 
  • Polished verbal and written communication skills 
  • Resilient and calm, you are able to guide customers through issues and escalations 
  • You have a proven track record in achieving and maintaining sales targets 
  • You have extensive IT knowledge 
  • Bachelor’s degree (preferred) 
  • As an experienced Account Manager, you enjoy “owning” a portfolio of accounts and guiding them through the customer journey

  
  
About us 
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.  
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.  
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 
  
  
What You’ll Love  
  
We are a collaborative, kind, and curious community.  
We honor your flexibility needs with full-time work that is hybrid remote. 
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 
We help you prepare for your financial future with our 401(k) plan. 
We prioritize your work-life balance with our unlimited PTO. 
We reward your work with opportunities for growth and advancement. 
Additional Information 
This position is NOT eligible for Visa sponsorship. 
  
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. 
  
  

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