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Customer Success Manager Remote Jobs in New Port Richey, FL

Talent Voyager

Customer Success Manager

Tampa, FL · Remote

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida -- Rocky Point area (the company is open to both hybrid and remote ...

Talent Voyager

Customer Success Manager

Tampa, FL · On-site +1

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida - Rocky Point area (the company is open to both hybrid and remote ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... customer success, account management, or a related field, preferably within a SaaS or technology ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... customer success, with a proventrack recordof managing complex sales cycles within government and ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

Milliman

Client Success Manager (MedInsight)

Tampa, FL · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

BenefitHub

Product Manager (Remote)

Tampa, FL · On-site +1

... success criteria. * Use analytics and stakeholder feedback to uncover user needs, drive ... Prioritize customer impact through persona-driven decision making and customer validation. * Use ...

BenefitHub

Product Manager (Remote)

Tampa, FL · On-site +1

... success criteria. * Use analytics and stakeholder feedback to uncover user needs, drive ... Prioritize customer impact through persona-driven decision making and customer validation. * Use ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in New Port Richey, FL

Customer Success Manager Remote information

See New Port Richey, FL salary details

$28.9K

$74K

$124.7K

How much do customer success manager remote jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success manager remote in New Port Richey, FL is $73,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $88,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What are the most commonly searched types of Customer Success Remote jobs in New Port Richey, FL? The most popular types of Customer Success Remote jobs in New Port Richey, FL are:
What are popular job titles related to Customer Success Manager Remote jobs in New Port Richey, FL? For Customer Success Manager Remote jobs in New Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in New Port Richey, FL look for? The top searched job categories for Customer Success Manager Remote jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Customer Success Manager Remote jobs? Cities near New Port Richey, FL with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in New Port Richey, FL as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $73,984 per year, or $35.6 per hour.

Customer Success Manager

Talent Voyager

Tampa, FL • Remote

$127K/yr

Full-time

Re-posted 12 days ago

Job description

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs.

This is not a passive account management role. You will own the full client lifecycle — from onboarding through to program completion — driving strategy, accountability, implementation, and retention, with a strong focus on revenue growth.

Your primary KPI: client retention (minimum 70%).

You will manage up to 40 concurrent clients, acting as a strategic advisor, business coach, and relationship owner.

Location: Tampa, Florida — Rocky Point area (the company is open to both hybrid and remote arrangements for the right candidate)

Key ResponsibilitiesClient Onboarding
  • Conduct welcome and onboarding calls
  • Set expectations and establish rapport
  • Lead initial strategy discussions
Relationship Management
  • Own full client journey
  • Run regular check-ins
  • Identify churn risks early and re-engage clients
  • Maintain real-time task visibility in ClickUp
  • Communicate proactively via Slack
Strategic Coaching
  • Guide clients through agency growth strategies
  • Help troubleshoot business challenges
  • Provide clear, actionable recommendations
  • Hold clients accountable to execution
Retention & Revenue
  • Maintain 70%+ retention at 12-week mark
  • Present upsells when aligned with client success
  • Manage recurring revenue book of business

Requirements

3+ years in Customer Success or Account Management with a clear focus on revenue growth, client expansion, and upselling opportunities.

Proven experience selling high-ticket services, coaching programs, consulting engagements, or similar solutions valued at $20,000+ per sale.

Demonstrated ability to manage the full client lifecycle while identifying and converting additional revenue opportunities.

Experience working with digital marketing agencies or similar service businesses

Strong understanding of digital marketing fundamentals (paid ads, funnels, client acquisition models)

Experience managing 25+ concurrent clients preferred

High emotional intelligence and strong communication skills

Highly organized and system-oriented

Willing to work in-office in Tampa (nice to have)

Tools (Preferred)
  • ClickUp
  • Slack
  • GoHighLevel
What Success Looks Like
  • 70%+ client retention
  • Proactive client communication
  • Early churn risk identification
  • High client satisfaction
  • Book of business growth beyond 40 client

Benefits

Compensation and What You Get

  • From $55,000 (base) to $127,000 (full commission at 40 clients) On-Target Earnings
  • Direct access to leadership
  • Real impact — your work drives revenue and you will know it