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Customer Success Jobs in New Port Richey, FL (NOW HIRING)

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current methodology to deliver ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

We're looking for a Customer Success Manager to own and grow our customer relationships -- and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we ...

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Customer Success Manager

Tampa, FL ยท On-site

$70 - $90/hr

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Client Success Manager At Huzzle, we connect exceptional talent with top opportunities at leading ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the ...

As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the ...

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Showing results 1-20

Customer Success information

See New Port Richey, FL salary details

$28.9K

$74K

$124.7K

How much do customer success jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer success in New Port Richey, FL is $73,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $88,200.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in New Port Richey, FL?

The most popular types of Customer Success jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Customer Success jobs?

Cities near New Port Richey, FL with the most Customer Success job openings:

Infographic showing various Customer Success job openings in New Port Richey, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,984 per year, or $35.6 per hour.

Customer Success Representative

Infinity Management Group

Tampa, FL โ€ข On-site

Other

Posted 9 days ago


Job description

Infinity Management Group was founded on the belief that sales should feel like a 5-star service and not just a transaction. In partnership with top-tier home improvement experts, we help educate customers on quality home improvement and construction services - all while providing our team entry points into rewarding professional pathways.


Our Customer Success Representatives serve as brand ambassadors, communicators, and community protectors. We donโ€™t just sell solutions; we represent peace of mind. Our team prides itself on sales and account management done right, careers done better, and impact done daily.


What Youโ€™ll Be Doing

Help customers feel safe, supported, and empowered in this performance-based role. As a Customer Success Representative, youโ€™ll turn home improvement solutions into peace of mind. Youโ€™ll work closely with clients to ensure they understand their options, feel heard, and receive top-tier service - all while growing your skills and making a genuine impact.


Your Job As A Customer Success Representative Will Involve:

  • Guiding residential customers through home improvement sales solutions with clarity and compassion, ensuring they feel secure and confident in their choices
  • Addressing questions and concerns with patience and expertise, transforming worries into reassurance
  • Developing tailored recommendations based on customer needs, lifestyle, and property specifics through a sales consultation
  • Following up proactively with customers to check on service satisfaction and offer additional support when needed
  • Collaborating closely with field technicians, service teams, and fellow Customer Success Representatives to deliver seamless customer experiences
  • Keeping detailed, accurate records of customer interactions, preferences, and service plans
  • Meeting and exceeding individual and team sales goals through genuine, needs-based selling
  • Actively participating in training and coaching sessions to enhance your product knowledge and customer engagement skills


What We Look For

The qualifications and skills we seek in a Customer Success Representative include:

  • Strong communication skills: you listen as well as you speak
  • Empathy and patience when dealing with customer concerns or fears
  • Confidence to recommend solutions and guide customers through decisions
  • Ability to multitask in a dynamic, fast-paced environment
  • Basic computer and CRM knowledge
  • Previous experience in customer service, sales, or hospitality is a plus - but not required
  • Self-motivated mindset with a genuine passion for helping people


What Youโ€™ll Enjoy

Every Customer Success Representative should benefit from:

  • Industry-leading training with mentorship and continuous learning opportunities
  • Supportive team culture where your voice is heard and valued
  • Opportunities for advancement into senior customer success or leadership roles