ZipRecruiter

Log In

1

Customer Success Associate Jobs in Montclair, NJ

Fooda

Client Success Associate

New York, NY · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Client Success Associate you will play a key role in managing day-to-day operations for the ... Regularly visit client locations to audit restaurants, gather feedback from customers, and build ...

Vistar Media

Client Success Associate

New York, NY · On-site

$46K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

By combining our DOOH expertise with T-Mobile's unique customer insights and expansive omnichannel ... What you'll do: * Assist the Client Success team in building RFPs to create comprehensive media ...

New

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Success Organization ... You will be responsible for building and maintaining strong post-sale/execution customer ...

WebMD

Client Success Associate

Newark, NJ · On-site

$59K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Success Organization ... You will be responsible for building and maintaining strong post-sale/execution customer ...

WebMD

Client Success Associate

Newark, NJ · On-site

$59K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Success Organization ... You will be responsible for building and maintaining strong post-sale/execution customer ...

T Mobile US

Client Success Associate

Manhattan, NY · On-site

$46K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Total Rewards Package ensures that employees get the same big love we give our customers. All ... Success is measured by the quality and relevance of proposals, effective collaboration, and timely ...

Recentive Analytics Inc

Customer Success

Manhattan, NY · On-site

  • Retirement

Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Success Organization ... You will be responsible for building and maintaining strong post-sale/execution customer ...

T-Mobile

Client Success Associate

New York, NY · On-site

$46K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Total Rewards Package ensures that employees get the same big love we give our customers. All ... Success is measured by the quality and relevance of proposals, effective collaboration, and timely ...

Cara

Customer Success

Manhattan, NY · On-site

About the Role As a Customer Success Manager at Cara, you'll be responsible for ensuring agencies and brokerages successfully adopt and expand their use of Cara after the sale. You'll own the ...

Cara

Customer Success

New York, NY · On-site

About the Role As a Customer Success Manager at Cara, you'll be responsible for ensuring agencies and brokerages successfully adopt and expand their use of Cara after the sale. You'll own the ...

previous page

Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Montclair, NJ

Customer Success Associate information

See Montclair, NJ salary details

$18.9K

$54K

$94.8K

How much do customer success associate jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer success associate in Montclair, NJ is $53,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Montclair, NJ?

The most popular types of Customer Success jobs in Montclair, NJ are:

What job categories do people searching Customer Success Associate jobs in Montclair, NJ look for?

The top searched job categories for Customer Success Associate jobs in Montclair, NJ are:

What cities near Montclair, NJ are hiring for Customer Success Associate jobs?

Cities near Montclair, NJ with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Montclair, NJ as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $53,999 per year, or $26 per hour.

Client Success Associate

Fooda

New York, NY • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients and their employees.
You will work closely with the Senior Manger of Client Success and serve as the primary point of contact for clients, oversee on-site staff, and support the launch of new locations. This role requires 40% local travel within the NYC Market, along with weekly office attendance.
What You'll Be Doing:
  • Assist in managing daily Popup operations of the NYC market.
  • Serve as the client-facing point of contact, including day-of support and communication, recurring meetings, and Business Reviews.
  • Lead the successful launch of new accounts, including coordinating with client contacts, conducting on-site walk-throughs, and managing internal systems setup and on-site implementation.
  • Regularly visit client locations to audit restaurants, gather feedback from customers, and build strong relationships with clients.
  • Coordinate site evaluations and inspections with health department.
  • Collaborate closely with your team to deliver a consistently excellent service experience that meets and exceeds client expectations.

Who You Are:
  • 2+ years of work experience focused on client-success, account management, hospitality, and/or food service.
  • You love process, work fast, and care about the details
  • You are savvy with technology and will be comfortable in a fast-paced environment.
  • You are optimistic in the face of problems and know that you're capable of finding solutions.
  • You're hands-on and love getting into the weeds.
  • You can lift and carry up to 40 lbs. and stand for up to two hours.
  • You have strong communication skills and are comfortable giving direction.
  • Experience managing part-time or full-time staff preferred but not required.

What We'll Hook You Up With:
  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Monthly cell phone stipend
  • Company-issued laptop
  • Regular menu taste-tests from new restaurant partners.
  • A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is $65,000-$75,000. The salary is dependent on a number of factors including but not limited to: work experience, training, locations and skills.
Fooda logo

About Fooda

Sourced by ZipRecruiter

Fooda is a Workplace Food Program people love and look forward to every day. We scour the streets for the Best Food Trucks, Trendy Restaurants, and Hidden gem mom and pops. Making the connection between them and people who appreciate their food is our passion. We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in Solving problems with data, Taking chances, Beating goals, and Delighting Customers. Our Team's successful execution of those interests has driven expansion to over a dozen markets since our founding in 2011.

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2011

Social media

FacebookTwitter

View All Fooda Jobs

Apply