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Remote Customer Success Jobs in Montclair, NJ (NOW HIRING)

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Our work model is hybrid, combining remote and on-site work . This allows us to get things done ... customer success experience in tech required. * Fluent English is a must; proficiency in an ...

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

This is a full-time, fully remote position on our team. Occasional travel for team events may be ... designated Strategic Customer Success Managers (SAM) to ensure seamless service delivery.

Posted today

If you have experience in SaaS customer success or account management and are eager to grow in a ... Location: Based in NY, NJ, or the Chicago area - initially fully remote, with exciting ...

Customer Success Manager

New York, NY · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Customer Success Manager

New York, NY · On-site +1

$80K - $160K/yr

Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care ... NYC-based candidates preferred, but we are open to remote / hybrid candidates. Why Join * Direct ...

Customer Success Manager

New York, NY · On-site +1

$120K - $150K/yr

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

Customer Success Manager

New York, NY · Remote

$86K - $98K/yr

This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: * Serve as an account owner, product expert and mental health advocate for your assigned Mid ...

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Showing results 1-20

Remote Customer Success information

See Montclair, NJ salary details

$33.1K

$84.6K

$142.7K

How much do remote customer success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote customer success in Montclair, NJ is $84,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $100,900.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Montclair, NJ? The most popular types of Customer Success jobs in Montclair, NJ are:
What job categories do people searching Remote Customer Success jobs in Montclair, NJ look for? The top searched job categories for Remote Customer Success jobs in Montclair, NJ are:
What cities near Montclair, NJ are hiring for Remote Customer Success jobs? Cities near Montclair, NJ with the most Remote Customer Success job openings:
Infographic showing various Remote Customer Success job openings in Montclair, NJ as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $84,645 per year, or $40.7 per hour.

Entry Level Remote Customer Success Representative

Globe Life American Income Division

Mount Vernon, NY • On-site, Remote

Full-time

Medical, Life, Retirement

Posted 10 days ago


Job description

Now Hiring: Remote Client Representatives (U.S.)
100% Work From Home | Weekly Pay | Long-Term Growth
Step into a trusted legacy of service. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.
We are expanding our remote team and seeking motivated, relationship-driven professionals who enjoy helping others and building long-term client relationships-meeting clients where they are most comfortable through Zoom-based virtual appointments.About Us
  • Proud parent company: Globe Life
  • Recognized as an essential business, achieving over 20% growth last year, even during the pandemic
  • Serving clients across the United States and Canada
What We're Looking For
Ideal candidates demonstrate:
  • Clear, professional communication in virtual environments
  • Basic computer proficiency for remote work and Zoom meetings
  • A strong work ethic and commitment to client-focused service
  • A positive, outgoing, and engaging attitude
  • Strong time management skills and the ability to work independently
  • Prior leadership or management experience (preferred, not required)
What We Offer
  • 100% remote work - work from home
  • Weekly pay based on a structured schedule designed for success
  • Performance-based bonuses and structured contracts
  • Health insurance reimbursement
  • Company-provided life insurance
  • Flexible, personalized scheduling
  • Retirement plan options
  • Renewals, rewarding long-term performance and commitment
Interview Process
All interviews are conducted via Zoom video conferencing, ensuring a safe and convenient experience for all applicants.Ready to Take the Next Step?
If you're seeking a stable, meaningful, work-from-home career with long-term growth potential, we encourage you to apply.
Join us in protecting families-and become part of a legacy that truly makes a difference.