ZipRecruiter

Log In

1

Customer Success Associate Jobs in Berkeley, CA (NOW HIRING)

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Ascend

Customer Success Manager

San Francisco, CA · On-site

$105K - $110K/yr

Your Role We are looking for a relationship driven, strategically minded Customer Success Manager to scale our post-implementation Customer Success function. This role will own the end to end ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

TRM

Customer Success Manager

San Francisco, CA · On-site

The AI Customer Success function is being built from the ground up, and this role will help define it. As the first Customer Success Manager in this area, you will own the end-to-end post-sale ...

Juicebox

Customer Success Manager

San Francisco, CA · On-site

$300/day

About the Role Customer Success at Juicebox sits at the intersection of commercial ownership, AI workflow enablement, and customer strategy. CSMs own the full customer relationship-from onboarding ...

Campfire

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...

Claryo, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $180K/yr

We're looking for a Customer Success Manager (CSM) to ensure our customers successfully adopt and scale our platform. This role sits at the intersection of customers, product, and deployments ...

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup Compensation: $130,000-$140,000 Base Salary | $150,000 OTE + Equity Our client is a rapidly growing ...

Revvo,

Customer Success Manager

San Mateo, CA · On-site

$100 - $150/hr

Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...

Juicebox, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $230K/yr

About the Role Customer Success at Juicebox sits at the intersection of commercial ownership, AI workflow enablement, and customer strategy. CSMs own the full customer relationship-from onboarding ...

Almaz Capital

Customer Success Manager

San Francisco, CA · On-site

$97K - $120K/yr

Customer Success Manager Hover is looking for a Customer Success Manager to help our mid-market customers adopt, engage with, and realize value from Hover's product suite. This is a scaled Customer ...

TRM Labs Inc.

Customer Success Manager

San Francisco, CA · On-site

$85 - $130/hr

Customer Success Manager Location: Remote Employment Type: Full time TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial ...

Sprig

Customer Success Engineer

San Francisco, CA · On-site

$135K - $150K/yr

About the Role As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You'll partner directly with ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

TRM Labs

Customer Success Manager

San Francisco, CA · On-site

The AI Customer Success function is being built from the ground up, and this role will help define it. As the first Customer Success Manager in this area, you will own the end-to-end post-sale ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Berkeley, CA

Customer Success Associate information

See Berkeley, CA salary details

$22.7K

$64.9K

$113.9K

How much do customer success associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success associate in Berkeley, CA is $64,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $80,200.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Berkeley, CA?

The most popular types of Customer Success jobs in Berkeley, CA are:

What are popular job titles related to Customer Success Associate jobs in Berkeley, CA?

For Customer Success Associate jobs in Berkeley, CA, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Berkeley, CA look for?

The top searched job categories for Customer Success Associate jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Customer Success Associate jobs?

Cities near Berkeley, CA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Berkeley, CA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $64,884 per year, or $31.2 per hour.

Customer Success Manager

Bee Genius

Oakland, CA • On-site

$70K - $100K/yr

Other

Re-posted 29 days ago

Job description

Customer Success Manager

Oakland, CA

Join the team that's building the future of work, today.

At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of what's possible in the HR-Tech sector. Our diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As we continue to grow and evolve, we are seeking talented individuals who share our vision and are eager to make a lasting impact in the world of technology. We invite you to apply and start building tomorrow's teams today!

We post for these positions constantly throughout the year. Application does not guarantee interview, but your information will be reviewed by a member of our hiring team, and even if not a fit today (or no active openings) we'll keep your information on file should another role become available that is well suited for your skills.

Job Description

We are looking for a passionate and customer-centric Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving customer success.

Responsibilities:
  • Serve as the primary point of contact for assigned customer accounts
  • Understand customer needs and objectives to provide tailored solutions
  • Conduct regular check-ins and QBRs to assess customer satisfaction and address concerns
  • Provide product demonstrations and training to customers
  • Collaborate with cross-functional teams to resolve customer issues and escalations
  • Identify opportunities for upselling and expansion within existing accounts
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Proven experience in customer success or account management
  • Strong understanding of customer relationship management principles
  • Excellent communication and interpersonal skills
  • Analytical mindset and problem-solving abilities
  • Knowledge of the industry and product offerings is a plus

Salary Range: $70,000 - $100,000 per year

Please note that the provided salary ranges are estimates and can vary based on factors such as location and candidate experience.

Not sure if this is the right fit for you? We welcome proactive resumes and we'll be in touch should a strong-matching position become available.

Apply