Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Lead
New York, NY · On-site
As Cambio's Customer Success Lead, you will own the end-to-end experience for our enterprise real estate customers. You will be responsible for ensuring that our customers derive maximum value from ...
Customer Success Lead
New York, NY · On-site
As Cambio's Customer Success Lead, you will own the end-to-end experience for our enterprise real estate customers. You will be responsible for ensuring that our customers derive maximum value from ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Lead
Manhattan, NY · On-site
Customer Success Lead Location: New York City - On-site Schedule: Monday-Friday, 9:00 AM-7:00 PM About the Role We are seeking a highly motivated and entrepreneurial Founding Customer Success Lead to ...
Quick apply
Customer Success Lead
Manhattan, NY · On-site
Customer Success Lead Location: New York City - On-site Schedule: Monday-Friday, 9:00 AM-7:00 PM About the Role We are seeking a highly motivated and entrepreneurial Founding Customer Success Lead to ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Director, Customer Success
New York, NY · On-site
As Director, Customer Success, you will manage a team that owns strategic and enterprise customer relationships at Global Relay, a leader in the FinTech and RegTech space. Reporting to the VP of ...
Director, Customer Success
New York, NY · On-site
As Director, Customer Success, you will manage a team that owns strategic and enterprise customer relationships at Global Relay, a leader in the FinTech and RegTech space. Reporting to the VP of ...
Customer Success Manager
Manhattan, NY · On-site +1
Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our business. As a Customer Success ...
Customer Success Manager
Manhattan, NY · On-site +1
Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our business. As a Customer Success ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
About This Role We are looking for a Senior Customer Success Manager with 5+ years of experience to own and grow a portfolio of 130-150 school partnerships at AI Health Tech company. Become a part of ...
Quick apply
About This Role We are looking for a Senior Customer Success Manager with 5+ years of experience to own and grow a portfolio of 130-150 school partnerships at AI Health Tech company. Become a part of ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Customer Success Lead
New York, NY · On-site
$140K - $170K/yr
Following an excellent seed round and rapid customer adoption, we're expanding our customer success team to keep up with demand. Who you are You have 5+ years of experience in customer success ...
Quick apply
Customer Success Lead
New York, NY · On-site
$140K - $170K/yr
Following an excellent seed round and rapid customer adoption, we're expanding our customer success team to keep up with demand. Who you are You have 5+ years of experience in customer success ...
Customer Success Manager
New York, NY · On-site
$150K/yr
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
New York, NY · On-site
$150K/yr
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Manager, Customer Success
New York, NY · On-site
Customer Success Manager Location: New York, NY (Hybrid) Experience: 46+ Years About ArcSpan Technologies ArcSpan Technologies is an innovative audience monetization SaaS company operating at the ...
Quick apply
Manager, Customer Success
New York, NY · On-site
Customer Success Manager Location: New York, NY (Hybrid) Experience: 46+ Years About ArcSpan Technologies ArcSpan Technologies is an innovative audience monetization SaaS company operating at the ...
Customer Success Lead
New York, NY · On-site
$140K - $170K/yr
Following an excellent seed round and rapid customer adoption, we're expanding our customer success team to keep up with demand. Who you are You have 5+ years of experience in customer success ...
Customer Success Lead
New York, NY · On-site
$140K - $170K/yr
Following an excellent seed round and rapid customer adoption, we're expanding our customer success team to keep up with demand. Who you are You have 5+ years of experience in customer success ...
Customer Success Manager
New York, NY · On-site
$120K - $150K/yr
Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each ...
Customer Success Manager
New York, NY · On-site
$120K - $150K/yr
Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each ...
Customer Success Manager
New York, NY · On-site
$130K - $200K/yr
The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is ...
Customer Success Manager
New York, NY · On-site
$130K - $200K/yr
The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is ...
Customer Success Manager
New York, NY · Remote
$130K - $200K/yr
The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is ...
Customer Success Manager
New York, NY · Remote
$130K - $200K/yr
The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is ...
Customer Success Associate information
See Basking Ridge, NJ salary details
$19.1K - $26K
6% of jobs
$26K - $33K
9% of jobs
$39.3K is the 25th percentile. Wages below this are outliers.
$33K - $40K
10% of jobs
$40K - $47K
9% of jobs
The median wage is $54K / yr.
$47K - $54K
15% of jobs
$54K - $60.9K
21% of jobs
$64.4K is the 75th percentile. Wages above this are outliers.
$60.9K - $67.9K
8% of jobs
$67.9K - $74.9K
13% of jobs
$74.9K - $81.9K
4% of jobs
$81.9K - $88.9K
2% of jobs
$88.9K - $95.8K
2% of jobs
$19.1K
$54.6K
$95.8K
How much do customer success associate jobs pay per year?
As of Sep 2, 2026, the average yearly pay for customer success associate in Basking Ridge, NJ is $54,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $67,500.00 per year, depending on experience, location, and employer.
What is a customer success associate?
A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.
What is a customer success associate?
Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.
What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?
To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.
How does a customer success associate typically interact with other departments to resolve client issues?
As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.
What is the difference between Customer Success Associate vs Customer Support Specialist?
| Aspect | Customer Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer service or account management | Often a high school diploma or equivalent; customer service experience preferred |
| Work Environment | Proactive engagement with clients, focusing on retention and growth | Reactive support, resolving customer issues and inquiries |
| Employer & Industry Usage | Used in SaaS, tech, and subscription-based companies | Common across various industries including tech, retail, and service sectors |
The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Basking Ridge, NJ?
The most popular types of Customer Success jobs in Basking Ridge, NJ are:
What job categories do people searching Customer Success Associate jobs in Basking Ridge, NJ look for?
The top searched job categories for Customer Success Associate jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Customer Success Associate jobs?
Cities near Basking Ridge, NJ with the most Customer Success Associate job openings:
Full-time
Medical, Dental, Vision, PTO
Re-posted 20 days ago
Job description
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Proven work experience as a Customer Success Manager or similar role Experience working with brand image and promoting value through customer experience Exceptional ability to communicate and foster positive business relationships Technical skills required, as they relate to the use of the product or service Accountability and personal organization are essential Experience in managing a diverse portfolio of clients, and their success with our products. A communications or marketing degree is preferred
Benefits
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Benefits
- Very competitive salary and bonuses
- Stock options
- Generous vacation policy including up to 8 weeks long service leave.
- Medical, dental and vision healthcare insurance
- Health-oriented work environment including sit/stand electric desks/treadmills.
- Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
- Streamlined management reporting and decision making
About Lawyer.com
Sourced by ZipRecruiter
Industry
Legal services
Company size
11 - 50 Employees
Headquarters location
Basking Ridge, NJ, US
Year founded
2008