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Customer Experience Associate Jobs in Basking Ridge, NJ

Weis

Customer Experience Associate

Hackettstown, NJ · On-site

$15.92 - $23/hr

Location Address: 2045 State Rte 57, Mansfield Village Square ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other ...

Kith

Customer Experience Associate

New York, NY · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

New York, NY · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

New York, NY · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

New York, NY · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

New York, NY · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

Brooklyn, NY · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Tjx

Customer Experience Associate

South Plainfield, NJ · On-site

$15.92 - $16.42/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Nourish

Customer Experience Associate

New York, NY · On-site

$18 - $24/hr

About the Role As a Customer Experience Associate at Nourish , you'll play a critical role in ensuring our customers receive exceptional support and care. In this role, you'll be the frontline of our ...

Peec AI

Customer Experience Associate

New York, NY · On-site

$60K - $75K/yr

About the role We're looking for a Customer Experience Associate to help ensure every Peec AI customer has an exceptional experience using our platform. You'll be the first point of contact for users ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Basking Ridge, NJ

Customer Experience Associate information

See Basking Ridge, NJ salary details

$10

$19

$25

How much do customer experience associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer experience associate in Basking Ridge, NJ is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.78 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are popular job titles related to Customer Experience Associate jobs in Basking Ridge, NJ? For Customer Experience Associate jobs in Basking Ridge, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Basking Ridge, NJ look for? The top searched job categories for Customer Experience Associate jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Customer Experience Associate jobs? Cities near Basking Ridge, NJ with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Basking Ridge, NJ as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,719 per year, or $19.1 per hour.

Customer Experience Associate

Weis Markets

Hackettstown, NJ • On-site

$15.92 - $23/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Weis Markets rating

5.6

Company rating: 5.6 out of 10

Based on 583 frontline employees who took The Breakroom Quiz

85th of 122 rated grocery stores

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!
Location Address:
2045 State Rte 57, Mansfield Village Square
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:
  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES
This position currently has no supervisory responsibilities.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.
Payrate: $15.92-$23.00
Weis Markets offers a competitive wage with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity and critical illness. Associate discount - 10% Weis brands, auto and home insurance, employee assistance program with mental health support and wellness, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met. For information on obtaining New Jersey state benefits when unable to work due to a non-work-related illness or injury, or family leave please visit https://www.nj.gov/labor/myleavebenefits/.
Your Future
*Age 21 or older are auto-enrolled after 60 days into our 401(k) retirement savings plan. The employer match is 50% on the first 6% of employee contributions. Employer contributions are 100% vested after three consecutive years of service and completing 1,000 hours each year.
*Associates with one year of service as of March 1 may apply for our Weis scholarship program.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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About Weis Markets

Sourced by ZipRecruiter

Weis Markets is a renowned name in the retail industry – specifically the supermarket sector – operating mainly within the United States. The company was established by two brothers, Harry and Sigmund Weis, in 1912 in Sunbury, Pennsylvania, and has now grown to operate over 200 stores across seven Mid-Atlantic states. Weis Markets offers an extensive range of products including grocery items, dairy products, frozen foods, pharmacy services, fuel, and more. Their mission focuses on delivering exceptional value and satisfaction to their customers by offering quality products at a great price and supporting local communities. Some of their notable achievements include their continued growth and expansion throughout the region, the launch of a successful e-commerce platform, and philanthropic efforts towards enhancing the well-being of communities in which they operate.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Sunbury, PA, US

Year founded

1912

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