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Customer Experience Associate Jobs in Basking Ridge, NJ

PNC

Client Experience Associate

Franklin Lakes, NJ · On-site

$46K - $63K/yr

As a Client Experience Associate within PNC's retail organization, you will be based in Franklin ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

Sezane

Customer Experience Digital Associate

New York, NY · On-site

$24.04/hr

Minimum of 1 year of experience in a customer service, client relations, or similar role, preferably within retail, fashion, or hospitality. * Experience delivering exceptional service in a client ...

Five Below

Customer Experience Manager

Raritan, NJ · On-site

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations ...

Five Below

Customer Experience Manager

Raritan, NJ · On-site

$55 - $75/hr

## Customer Experience ManagerApplylocations: Raritan, NJ 08869time type: Full timeposted on: Posted ... Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ...

Five Below

Customer Experience Manager

Somerville, NJ · On-site

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations ...

Weis Markets

Customer Experience Attendant

Hackettstown, NJ · On-site

$15.92 - $23/hr

Looking for a company that treats associates with respect, understanding, and appreciation? Looking ... The Customer Experience Attendant is responsible for the functions below, in addition to other ...

Weis

Customer Experience Attendant

Hackettstown, NJ · On-site

$15.92 - $23/hr

Looking for a company that treats associates with respect, understanding, and appreciation? Looking ... The Customer Experience Attendant is responsible for the functions below, in addition to other ...

Five Below

Customer Experience Manager

Linden, NJ · On-site

$18.92/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

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Customer Experience Associate information

See Basking Ridge, NJ salary details

$10

$19

$25

How much do customer experience associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer experience associate in Basking Ridge, NJ is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.78 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
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Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Basking Ridge, NJ as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,719 per year, or $19.1 per hour.

Work From Home Customer Experience Associate - Travel & Hotels

Destination Careers

New York, NY • Remote

$45K - $75K/yr

Full-time

Posted 14 days ago

Job description

Job Type: Remote | Flexible Hours
 
Position Overview
We're seeking Customer Experience Associates to support clients booking hotels and travel accommodations. This role focuses on delivering excellent service while helping travelers plan stress-free stays.
If you're detail-oriented, friendly, and looking for a flexible remote opportunity, this could be a great fit.
Responsibilities
  • Support clients with hotel booking requests
  • Provide timely, professional responses to inquiries
  • Review and confirm reservation details
  • Document interactions accurately
  • Attend virtual training sessions
Qualifications
  • Customer-focused mindset
  • Strong written and verbal communication
  • Self-motivated and dependable
  • Comfortable using online systems
  • No prior travel experience required - training provided
Perks
  • Fully remote work
  • Flexible scheduling
  • Travel discounts and perks
  • Professional development and mentorship
  • Performance-based earning opportunities
$45,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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