ZipRecruiter

Log In

1

Customer Success Associate Jobs in Basking Ridge, NJ

Fooda

Client Success Associate

New York, NY · On-site

As a Client Success Associate you will play a key role in managing day-to-day operations for the ... Regularly visit client locations to audit restaurants, gather feedback from customers, and build ...

Fooda

Client Success Associate

New York, NY · On-site

$65K - $75K/yr

As a Client Success Associate you will play a key role in managing day-to-day operations for the ... Regularly visit client locations to audit restaurants, gather feedback from customers, and build ...

Cara

Customer Success

New York, NY · On-site

About the Role As a Customer Success Manager at Cara, you'll be responsible for ensuring agencies and brokerages successfully adopt and expand their use of Cara after the sale. You'll own the ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Basking Ridge, NJ

Customer Success Associate information

See Basking Ridge, NJ salary details

$19.1K

$54.6K

$95.8K

How much do customer success associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer success associate in Basking Ridge, NJ is $54,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Basking Ridge, NJ? The most popular types of Customer Success jobs in Basking Ridge, NJ are:
What are popular job titles related to Customer Success Associate jobs in Basking Ridge, NJ? For Customer Success Associate jobs in Basking Ridge, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Basking Ridge, NJ look for? The top searched job categories for Customer Success Associate jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Customer Success Associate jobs? Cities near Basking Ridge, NJ with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $54,610 per year, or $26.3 per hour.

Growth Customer Success Associate

Flowcode

New York, NY • On-site

Full-time

Re-posted 5 days ago

Job description

About Flowcode

Flowcode is the leading offline-to-online conversion platform. The world's biggest brands (75%+ of the Fortune 500) use us to turn physical moments into direct, measurable digital connections. We're fast, privacy-compliant, and built for scale.

The Role

This isn't a "check in quarterly and hope for the best" CS job. You'll own a large portfolio of high-value customers across verticals, running the full lifecycle from onboarding to renewal. You'll be the quarterback: managing thousands of touchpoints, building automated workflows, hunting expansion opportunities, and catching churn before it happens.

Part strategist. Part operator. 

You'll Thrive Here If You

  • Have managed a scaled book of business and know how to prioritize ruthlessly
  • Are obsessive about signals and move fast on them - health scores, engagement dips, low adoption 
  • Have saved accounts others would have let churn
  • Can build and optimize automated email workflows and actually measure whether they work
  • Ramp fast on new tools and don't need hand-holding
  • Build trust with customers quickly and keep it

What You'll Own

  • Full lifecycle management for a scaled portfolio from onboarding through renewal
  • Proactive outreach and issue resolution tied to health scores and adoption signals
  • Automated workflows that drive product education and value realization
  • Early churn detection and recovery plays
  • Upsell and cross-sell pipeline in partnership with Sales
  • Internal voice of the customer, always surfacing insights to Product and GTM teams

What You Bring

  • 1-3 years in Customer Success or Account Management
  • Proven track record managing a high-volume book of business
  • HubSpot or equivalent CRM experience
  • Strong written communicator with sharp analytical instincts
  • Comfortable in a fast-paced, figure-it-out environment

This is an in-office role at our beautiful offices in Soho, NYC.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A successful candidate's starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is up to $65k-$75k OTE plus equity. 

Apply