ZipRecruiter

Log In

2

Customer Success Associate Remote Jobs in Arizona

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Remote work environment Who We Are: Sendoso is where you go to build something bigger than yourself.

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Remote work environment Who We Are: Sendoso is where you go to build something bigger than yourself.

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

$60K/yr

Job Title: Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director ... Phoenix, Arizona (Remote) Department Operations Employment Type Full-Time Minimum Experience ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings Skills Needed

Qleen

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings Skills Needed

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

next page

Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Arizona

Customer Success Associate Remote information

See Arizona salary details

$17.2K

$49.4K

$86.7K

How much do customer success associate remote jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer success associate remote in Arizona is $49,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Arizona? The most popular types of Customer Success Remote jobs in Arizona are:
What are popular job titles related to Customer Success Associate Remote jobs in Arizona? For Customer Success Associate Remote jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Arizona look for? The top searched job categories for Customer Success Associate Remote jobs in Arizona are:
What cities in Arizona are hiring for Customer Success Associate Remote jobs? Cities in Arizona with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,382 per year, or $23.7 per hour.
Customer Success Associate

Customer Success Associate

Sendoso

Phoenix, AZ • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

About Your Role:
The Customer Success Associate is the trusted advisor to our customers. You will focus on relationship building, proactive outreach and driving value and strategic conversations with our SMB and Mid-Market customers. These activities will in turn promote overall customer satisfaction, product adoption, retention, renewals, and spend through the platform. The ideal candidate has a history of success driving value based conversations and consulting with customers on strategic approaches to leveraging SaaS products.
What You'll Do:
  • Provide industry and platform expertise to help customers derive valuable insights from our product
  • Advise customers on best practices in order to drive maximum value and ROI from the platform
  • Partner with Account Managers to build growth strategies for your book of business and work with them to secure successful renewals and expansions
  • Empower customers to connect their goals and challenges with Sendoso's offerings
  • Build trusted relationships with key stakeholders within customer organizations to drive adoption, ensure renewals, and create new revenue opportunities
  • Develop customized success plans that both accelerate adoption and provide the customer with a path to achieve their desired outcomes with Sendoso
  • Take ownership of new accounts and manage their onboarding in conjunction with the Onboarding Team
  • Leverage data to develop communication strategies driving the greatest impact at scale
  • Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
  • Project manage the customer journey using internal and external resources as needed
  • Run a high-touch process with customers to ensure that they're realizing the full potential of Sendoso's platform
  • Build, own, and execute client success and engagement plans
  • Leverage Customer Success technology tools (PlanHat, Salesforce, Tableau, etc.) to understand customer health and run plays to mitigate risk and churn.

What You'll Bring:
  • 1-2 years working in a B2B SaaS environment, Martech industry experience a plus
  • Ability to interact and collaborate with key stakeholders within customer organizations at the Champion and decision-making level
  • Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all levels
  • A track record of meeting or exceeding performance and retention goals
  • Experience with Salesforce
  • Project management experience is a plus

How you work:
  • You thrive in a fast-paced environment, where you prioritize quickly and leverage resources within the organization.
  • You are intrinsically motivated to educate yourself on the latest industry trends and market research, positioning yourself as our customers go-to person and subject matter expert.

How we work:
  • We work sustainable working hours
  • We offer "take what you need" PTO, and have a genuine, supportive culture around work life balance and boundaries.
  • We are consistently building, refining and automating processes to aid our work; we encourage each team member to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization
  • Some of us work near or in corporate offices (pandemic permitting) but many of us work remotely full time. You are empowered to choose the environment that maximizes your happiness, engagement and ability to reach our shared goals
  • We provide comprehensive benefits to reward and support our employees

What We Believe:
  • One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
  • Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
  • Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
  • Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
  • Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.

What You'll Love:
  • Comprehensive Medical Plans plans - we've got you covered!
  • Take-What-You-Need Time Off
  • LSA (Lifestyle Spending Account) with Compt
  • 401K Plan
  • FSA Plan
  • Free General Medical & Mental Health care via Healthjoy
  • Volunteer Time Off
  • Birthday Time Off
  • Generous parental leave benefits for both birthing and non-birthing parents
  • Access to Employee Assistance Programs (EAPs)
  • Financial wellness benefits through Morgan Stanley
  • Remote work environment

Who We Are:
Sendoso is where you go to build something bigger than yourself. We're a venture-backed company with multiple revenue streams, more than 500 customers and 15,000 active users, and tens of millions of dollars of funding. Our company is on an unprecedented growth trajectory and we're looking for people who want to do great things.
Ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics a feat that few companies have achieved.
And we believe that relationships matter, so we're on a mission to create more human connections in a digital world. If you're ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you're in the right place.
Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.

Apply