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Customer Success Associate Remote Jobs in Arizona

EHS Insight

Customer Success Associate

Phoenix, AZ · On-site +1

As a fast-growing company, we adopt an engineering-led approach, fully embracing remote work ... Customer Success Associate Customer Success is the key to ensuring our customers achieve their ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Remote work environment Who We Are: Sendoso is where you go to build something bigger than yourself.

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Remote work environment Who We Are: Sendoso is where you go to build something bigger than yourself.

Orchard

Agent Success Associate

Phoenix, AZ · Remote

Orchard customers manage the entire experience through a personalized online dashboard, while also ... This is a full-time remote position reporting to the Senior Manager of Transaction Operations. The ...

The Orchard

Agent Success Associate

Phoenix, AZ · Remote

Orchard customers manage the entire experience through a personalized online dashboard, while also ... This is a full-time remote position reporting to the Senior Manager of Transaction Operations. The ...

InEight

Customer Success Manager

Scottsdale, AZ · Remote

Based in Scottsdale, Arizona, InEight supports a remote work model with employees working ... As a Customer Success Manager, you will play a critical role in delivering successful ...

InEight

Customer Success Manager

Phoenix, AZ · Remote

Based in Scottsdale, Arizona, InEight supports a remote work model with employees working ... As a Customer Success Manager, you will play a critical role in delivering successful ...

Sendoso

Customer Success Manager

Phoenix, AZ · On-site +1

This is a remote position. Who You Are: * A Proven Professional: You have a minimum of 2 years of hands-on experience as a Customer Success Manager or in a similar strategic account management role ...

Sendoso

Customer Success Manager

Phoenix, AZ · Remote

This is a remote position. Who You Are: * A Proven Professional: You have a minimum of 2 years of hands-on experience as a Customer Success Manager or in a similar strategic account management role ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their ...

1VALET

Customer Success Specialist

Phoenix, AZ · On-site +1

Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their ...

Datavant

Customer Success Manager

Phoenix, AZ · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a ... Experience working with remote/distributed teams (preferred). What We Offer: * Comprehensive health ...

Cleo

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings Skills Needed

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Arizona

Customer Success Associate Remote information

See Arizona salary details

$17.2K

$49.4K

$86.7K

How much do customer success associate remote jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer success associate remote in Arizona is $49,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

Do CSMS make good money?

Customer Success Managers (CSMs) in a remote role typically earn a salary that ranges from $50,000 to $90,000 annually, depending on experience, industry, and location. Many also receive performance bonuses and benefits, making the role financially rewarding for those with strong communication and problem-solving skills.

Is remote CSR a stressful job?

A remote Customer Success Associate role can involve handling customer inquiries, troubleshooting issues, and maintaining client relationships, which may lead to stress during high-volume periods or challenging interactions. However, many remote CSRs find that flexible schedules and the ability to work from home help manage stress levels, especially when supported by proper training and clear communication tools.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

How to become a remote CSM?

To become a remote Customer Success Manager (CSM), candidates typically need a bachelor's degree in a relevant field, strong communication and problem-solving skills, and experience in customer service or account management. Familiarity with customer success tools like CRM software and the ability to work independently are also important. Gaining certifications such as Customer Success Manager (CSM) certification can enhance prospects.

How to make $80,000 a year working from home?

A Customer Success Associate working remotely can reach an $80,000 annual salary by gaining experience, developing strong communication and technical skills, and working for companies that offer competitive pay and performance bonuses. Advancing to senior or specialized roles, obtaining relevant certifications, and demonstrating measurable success can also increase earning potential.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Arizona? The most popular types of Customer Success Remote jobs in Arizona are:
What are popular job titles related to Customer Success Associate Remote jobs in Arizona? For Customer Success Associate Remote jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Arizona look for? The top searched job categories for Customer Success Associate Remote jobs in Arizona are:
What cities in Arizona are hiring for Customer Success Associate Remote jobs? Cities in Arizona with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Customer Success Associate

Customer Success Associate

EHS Insight

Phoenix, AZ • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

EHS Software Customer Success Associate

Join EHS Insight, a renowned StarTex Software brand, and become part of a mission-driven team dedicated to creating a better world. Since 2009, we have been at the forefront of revolutionizing environmental, health, and safety practices. With our powerful and user-friendly software, EHS Insight has become the industry leader in more than 120 countries, trusted by hundreds of thousands of employees.


At EHS Insight, we prioritize creating an exceptional work environment. As a fast-growing company, we adopt an engineering-led approach, fully embracing remote work, agility, and the SaaS software model. This strategic framework enables us to capitalize on the advantages of a distributed work environment, fostering a supportive culture and offering our employees competitive compensation and a comprehensive benefits package. Say goodbye to cubicles and commuting, as we provide a modern work setup that prioritizes flexibility and convenience.

By joining our team, you will have the opportunity to contribute to a safer, healthier, and more sustainable future. Apply now and help us make a difference with EHS Insight.


Job Summary: Customer Success Associate

Customer Success is the key to ensuring our customers achieve their desired outcomes. As a Customer Success Associate, you will play a vital role in customer onboarding and support, ensuring their success with our software. We are seeking a passionate individual who loves advocating for customers and is committed to delivering impeccable service. Your strong work ethic, communication skills, and ability to work independently and collaboratively are crucial to excelling in this position.


Responsibilities

In this role you will:

  • Manage the onboarding of new customers, minimizing customers time to value. Lead customers through the onboarding process and resolve customer issues during the process.
  • Respond to support tickets of customers with various support levels. Provide customers with the best option to solve their problem. Clarify ambiguities in the request. Determine the optimum solutions and their pros and cons.
  • Follow processes, procedures, and policies to provide excellent customer satisfaction and align with department and company goals and objectives.
  • Identify opportunities for customers to benefit from additional modules, suggest and demo those modules to customers.
  • Inform customers of new software features and functionality that will benefit them.
  • Work independently to learn the software, domain knowledge and understand customer problems.
  • Demonstrate learning of the software and environmental, health and safety domain knowledge.
  • Display excellence by actively participating in the team, demonstrating excellence with customers, identifying opportunities to improve onboarding and other processes and procedures.
  • Demonstrate an ongoing ability to take on and solve customer problems of increasing complexity. Utilize a scalable problem-solving process.


Qualifications

  • Bachelor’s Degree is preferred.
  • Proficient with Microsoft Office, Excel, Word, PowerPoint, and Outlook.
  • 1-3 years of experience working in Customer Success in a technology field.
  • Environmental, Health, and Safety industry knowledge and experience a plus
  • Customer-centric, customer-focused, motivated by continuous improvement and knowledge-sharing.
  • Excellent communication skills including active listening.
  • Strong self-motivation and organizational skills.
  • Exceptional problem-solving ability.


Benefits

  • Unlimited PTO
  • Excellent health benefits
  • Dental and Vision
  • 401(k) and employer match
  • Work from home 100% remote

Apply