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Customer Success Analyst Jobs in Florida (NOW HIRING)

Customer Success Manager

Opa Locka, FL ยท On-site

$30 - $37/hr

As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the ... Collect and analyze customer feedback to improve services * Work closely with sales and product ...

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s ... Excellent analytical, problem-solving, and troubleshooting skills - able to define problems ...

Comfortable analyzing dashboards and customer data to inform strategy and engagement * Strong ... customer success function at a growing science company, we\'d love to hear from you. Apply at ...

Customer Success at Guardz is being rebuilt around AI, data, and digital-first engagement, and this ... Comfort with health scoring, churn-risk analysis, and customer journey mapping.

Strong analytical and problem-solving skills * Experience in the software or technology industry is ... and customer success tools * Proven ability to independently own onboarding, escalations, and ...

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s ... Excellent analytical, problem-solving, and troubleshooting skills - able to define problems ...

... analyzing dashboards and customer data to inform strategy and engagement Strong relationship ... success function at a growing science company, we'd love to hear from you. Filtrous is an equal ...

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement ... Excellent analytical and problem-solving skills with the ability to provide quick resolution to ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... Excellent problem-solving and analytical abilities to understand client needs and provide effective ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... Excellent problem-solving and analytical abilities to understand client needs and provide effective ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... Excellent problem-solving and analytical abilities to understand client needs and provide effective ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... Excellent problem-solving and analytical abilities to understand client needs and provide effective ...

As a Customer Success Lead (CSL), you will be responsible for building relationships and ... Self-motivated with a sharp analytical mindset, capable of insightful problem-solving. * Quick ...

We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our ... Analyze and report on restaurant feedback to the internal team to inform product and messaging ...

Showing results 21-40

Customer Success Analyst information

See Florida salary details

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How much do customer success analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer success analyst in Florida is $30.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.23 and $34.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success analyst?

To thrive as a Customer Success Analyst, you need strong analytical skills, customer relationship management experience, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, data analysis tools, and customer engagement software is typically expected. Outstanding communication, problem-solving, and empathy help you build trust and proactively address client needs. These skills are essential for retaining customers, maximizing satisfaction, and driving business growth.

How does a customer success analyst typically collaborate with other departments to drive customer satisfaction?

Customer Success Analysts regularly work cross-functionally with teams such as Sales, Product, and Support to ensure a seamless customer experience. They analyze customer data to identify trends and communicate actionable insights to product teams for improvements, while also sharing feedback with sales to refine onboarding processes. Effective collaboration enhances issue resolution and helps tailor solutions, ultimately driving higher customer satisfaction and retention. This interdepartmental teamwork is a core part of the role and offers valuable exposure to different aspects of the business.

What is the difference between Customer Success Analyst vs Customer Support Specialist?

AspectCustomer Success AnalystCustomer Support Specialist
Primary FocusProactively manages customer relationships to ensure satisfaction and retentionResponds to customer inquiries and resolves issues as they arise
Required SkillsData analysis, communication, relationship managementTroubleshooting, communication, product knowledge
Work EnvironmentCustomer success teams, account managementHelp desks, support centers
Common Industry UsageSaaS, tech, subscription servicesTech, retail, service industries

While both roles involve customer interaction, a Customer Success Analyst focuses on proactive relationship management and retention strategies, whereas a Customer Support Specialist handles reactive issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Analyst jobs in Florida?

For Customer Success Analyst jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Customer Success Analyst jobs?

Cities in Florida with the most Customer Success Analyst job openings:

Infographic showing various Customer Success Analyst job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,975 per year, or $30.3 per hour.

Customer Success Manager

Dragon Pharma Labs

Opa Locka, FL โ€ข On-site

$30 - $37/hr

Full-time

Re-posted 8 days ago


Job description

Description

Dragon Pharma Labs is seeking a motivated Customer Success Manager to join our team in Opa-locka. This full-time, on-site position offers an exciting opportunity for individuals looking to begin their career in the health and fitness industry. As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services.

In this role, you will be responsible for building strong relationships with our customers, providing them with the necessary support and guidance to maximize the value they receive from our offerings. Your contributions will directly impact customer satisfaction and retention, helping Dragon Pharma Labs continue to thrive in a competitive market.

Responsibilities
  • Act as the primary point of contact for assigned customers
  • Onboard new clients and ensure a smooth transition to our services
  • Monitor customer health and proactively address issues
  • Collect and analyze customer feedback to improve services
  • Work closely with sales and product teams to enhance customer experience
  • Develop and maintain strong relationships with clients
Requirements
  • High school diploma or equivalent; Bachelor's degree preferred
  • Strong interpersonal and communication skills
  • Customer-oriented mindset with a passion for helping others
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office Suite and CRM software