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Customer Success Advisor Jobs in Spring, TX (NOW HIRING)

Orbee

Customer Success Manager

Cypress, TX · On-site

Role Overview In this role, you won't just manage accounts; you will be the primary advisor for our ... You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical ...

Aerus of Houston

Customer Service Associate

Houston, TX · On-site

$13.25 - $18.25/hr

Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. * Maintain working product knowledge - Act as a product expert to ...

Avetta, LLC

Client Success Manager I

Houston, TX · Hybrid

... trusted advisor for clients on use-case, product functionality and applicable program ... Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ...

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Customer Success Advisor information

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How much do customer success advisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer success advisor in Spring, TX is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $21.78 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Advisor jobs in Spring, TX?

For Customer Success Advisor jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in Spring, TX look for?

The top searched job categories for Customer Success Advisor jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Success Advisor jobs?

Cities near Spring, TX with the most Customer Success Advisor job openings:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in Spring, TX as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,388 per year, or $18.5 per hour.

Customer Success Manager

Cypress, TX • On-site

Orbee
Software Development • 11 - 50 employees
Learn more about Orbeeexternal

Full-time

Re-posted 6 days ago

Key responsibilities

  • Lead clients through the strategic implementation of data integrations and tracking scripts to ensure successful onboarding and adoption.

  • Act as an internal expert on data interactions with advertising platforms and help build audience segments based on real-time data signals.

  • Conduct data-driven business reviews analyzing funnel performance, attribution, and ROI using Orbee's analytics tools.

Job description

About Orbee
Orbee provides digital marketing analytics, data, and automation solutions to the automotive industry. Franchise and independent dealers and large dealership groups utilize the company's platform to make actionable decisions based on analytics of their campaigns, inventory, and consumer experiences, build comprehensive buyer profiles by connecting first-party data signals from their web sites and integrated partners and automate messaging across all paid and earned channels with personalization and segmentation. The company partners with dealer-centric media agencies, service providers, and OEM programs to expand the reach of its powerful technologies. Orbee's core technology products include its proprietary data collection, processing, and reporting pipeline, its robust set of dashboards and APIs, and campaign and creative tools for email, search, social, on and off-site display, and video. Orbee was founded in 2015 and is headquartered in Irvine, California. Learn more at www.orbee.com.
Role Overview
In this role, you won't just manage accounts; you will be the primary advisor for our clients, helping them navigate our data-as-a-service ecosystem to solve complex marketing challenges.
Key Duties & Responsibilities
  • Technical Onboarding & Adoption: Lead clients through the strategic implementation of Orbee's tracking scripts and data integrations. You aren't just "setting up an account" you are helping them architect their data strategy.
  • MarTech Optimization: Act as an internal expert on how Orbee's data interacts with Google Ads, Meta Ads, and Email Automation. You'll help clients build sophisticated audience segments based on real-time data signals.
  • Data Translation: Bridge the gap between Orbee's raw data capabilities and the dealership's business goals. You should be comfortable explaining how a data pipeline works to a General Manager who just wants to sell more cars.
  • Product Strategy: Work closely with our Engineering and Product teams to communicate field insights. You are the "eyes and ears" that translate client needs into technical requirements for our roadmap.
  • Business Reviews (QBRs): Move beyond "feel-good" meetings. You will lead data-driven reviews that analyze funnel performance, attribution, and ROI using Orbee's proprietary analytics.

Qualifications & Requirements
  • The "Tech" Factor: You have a background in SaaS, MarTech, or Data-driven environments. You don't need to be an engineer, but you must be comfortable discussing data flows and software integrations.
  • Automotive Intelligence: 3+ years in the automotive industry is highly preferred. You understand how a CRM/DMS works and where the "data silos" live in a dealership.
  • Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like HubSpot to track account health and identifying technical "friction points" before they cause churn.
  • Consultative Communication: You can translate technical system requirements into clear operational logic. You are comfortable explaining how event-based data triggers or API integrations function in a way that allows a client to make an informed business decision without needing a technical background.

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