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Customer Success Advisor Jobs in Spring, TX (NOW HIRING)

Aerus of Houston

Customer Service Associate

Houston, TX · On-site

$13.25 - $18.25/hr

Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. * Maintain working product knowledge - Act as a product expert to ...

On Shore

Client Success Associate

Houston, TX · On-site

Bonus points for experience with CRM tools such as Salesforce and/or Asana. Bonus points for ... Stay ahead of industry developments to proactively advise clients on new technologies, regulatory ...

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All JobsCustomer Success Advisor JobsCustomer Success Advisor Jobs in Spring, TX

Customer Success Advisor information

See Spring, TX salary details

$10

$18

$30

How much do customer success advisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer success advisor in Spring, TX is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $21.78 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Advisor jobs in Spring, TX?

For Customer Success Advisor jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in Spring, TX look for?

The top searched job categories for Customer Success Advisor jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Success Advisor jobs?

Cities near Spring, TX with the most Customer Success Advisor job openings:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in Spring, TX as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,388 per year, or $18.5 per hour.

Enterprise Customer Success Manager, Nursing Health Education

RELX

Houston, TX • On-site

$59K - $98K/yr

Other

Posted 18 days ago

Job description

Missouri

Arkansas

Florida

Texas

Alabama

Wisconsin

Full time

R114349

Job Description

Enterprise Customer Success Manager

Are you a skilled relationship builder with a passion for customer success?

Are you a customer focused account strategist?

About our Team

The eCSM will collaborate with the sales and implementation team on account strategy for assigned customers, understanding the vision and strategy. This role will be responsible for providing exceptional customer engagement to ensure our customers are maximizing the value of our digital product while ensuring successful retention and usage in their program.

About the Role

The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused on developing meaningful partnerships with our customers. The eCSM serves as a trusted adviser and customer advocate to our new and returning partnership customers. This role works closely with cross-functional teams to design and implement individualized customer success plans and strategies. This ensures the health, goals, and objectives of our customers are met, and business value is realized.

Responsibilities

  • Working closely with administrators, faculty, and students of our partnership accounts to learn and discover their needs/goals

  • Translating the needs/goals of key stakeholders into a Customer Success plan

  • Organizing, documenting, and refining customer data throughout the partnership

  • Managing and taking point on issues, as the customer advocate

  • Using teaching skills that support customer onboarding plans

  • Conducting training with elevated customer product value driven conversations

  • Providing customer with high-level service and develops innovative solutions to meet customers' business needs

Requirements

  • Possess prior customer success experience

  • Be organized with exceptional time management skills and professional agility

  • Have relational intelligence and strategic thinking ability

  • Be a team player with a demonstrated high level of collaboration

  • Have a strategic problem-solving mindset

  • Be able to effectively prioritize tasks and see them through to completion

  • Demonstrate proficiency with Microsoft Office (Excel, Outlook, PowerPoint, and Word)

U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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