ZipRecruiter

Log In

1

Customer Success Advisor Jobs in Minnesota (NOW HIRING)

Jamf

Customer Success Manager

Minneapolis, MN · On-site

As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers ... Serve as the primary post-sale point of contact for assigned accounts, acting as a trusted advisor ...

NETRIO

Customer Success Manager

Golden Valley, MN · On-site

The Customer Success Manager directly contributes to client improvement, resulting in higher client ... Manage tradeoffs and be able to advise on the impact of changes in features, schedules and scope ...

Netrio

Customer Success Manager

Golden Valley, MN · On-site

The Customer Success Manager directly contributes to client improvement, resulting in higher client ... Manage tradeoffs and be able to advise on the impact of changes in features, schedules and scope ...

Granicus

Customer Success Consultant

Saint Paul, MN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

... advisor to a smaller, high-impact book of business. * Conduct quarterly Strategic Review meetings ... Customer Success Management & Strategy * Act as the primary point of contact for strategic ...

Scientific Safety Alliance

Customer Success Manager

Plymouth, MN · On-site

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager We're looking for a self-motivated, driven, strategic-minded, and client ... Build & Maintain Strong Customer Relationships Serve as a trusted advisor, helping customers ...

Scientific Safety Alliance

Customer Success Manager

Plymouth, MN · On-site

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager We're looking for a self-motivated, driven, strategic-minded, and client ... Build & Maintain Strong Customer Relationships - Serve as a trusted advisor, helping customers ...

Scientific Safety Alliance

Customer Success Manager

Plymouth, MN · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager We're looking for a self-motivated, driven, strategic-minded, and client ... Build & Maintain Strong Customer Relationships - Serve as a trusted advisor, helping customers ...

Scientific Safety Alliance

Customer Success Manager

Plymouth, MN

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager We're looking for a self-motivated, driven, strategic-minded, and client ... Build & Maintain Strong Customer Relationships - Serve as a trusted advisor, helping customers ...

Spscommerce

Customer Success Executive

Minneapolis, MN · Hybrid

$78K - $117K/yr

As a Customer Success Executive on our Strategic Partnerships team, you'll be the primary point of ... advisor on retail compliance operations. * Guide customers through onboarding, product adoption ...

EDB

Principal Customer Success Manager

Saint Paul, MN · On-site

You will serve as your customers' EDB trusted advisor. EXPECT to collaborate with other EDB ... Create and implement individual Customer Success Plans by assessing, identifying, measuring, and ...

ZoomInfo

Customer Success Manager II

Austin, MN · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Develop a trusted advisor relationship with strategic customer stakeholders and executive sponsors ... Incredibly strong onboarding program - be set up for success in your first 90 days * Ongoing ...

SPS Commerce

Senior Customer Success Manager

Minneapolis, MN · On-site

$76K - $118K/yr

  • Medical

Develop a deep understanding of customers' business models, build relationships, and serve as a trusted adviser to ensure successful partnerships. * Create plans outlining critical success factors ...

New

next page

Showing results 1-20

All JobsCustomer Success Advisor JobsCustomer Success Advisor Jobs in Minnesota

Customer Success Advisor information

See Minnesota salary details

$11

$20

$32

How much do customer success advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer success advisor in Minnesota is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $23.32 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Advisor jobs in Minnesota?

For Customer Success Advisor jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in Minnesota look for?

The top searched job categories for Customer Success Advisor jobs in Minnesota are:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in Minnesota as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,250 per year, or $20.3 per hour.

Customer Success Manager

JAMF Software LLC

Minneapolis, MN • On-site

$64K - $119K/yr

Other

Posted 14 days ago

Job description

Job Duties

What you can expect to do in this role:

• Serve as the primary post-sale point of contact for assigned accounts, acting as a trusted advisor on Apple device management and security.

• Build and maintain executive-level and operational relationships with key stakeholders.

• Lead strategic account reviews, health checks, and planning sessions aligned to customer goals.

• Drive adoption and maturity of Jamf solutions to achieve measurable customer outcomes.

• Own and facilitate the full renewal process for CS-Owned accounts, including forecasting, quoting, negotiating, and closing renewal opportunities.

• Partner with Sales and Technical counterparts to identify upsell/cross-sell opportunities and support expansion strategies.

• Maintain accurate records in CRM and Customer Success platforms (Salesforce, Gainsight).

Minimum Education Required

HS Diploma / GED Degree (Required)

Minimum Experience Required

3-5+ years in Customer Success or Account Management within a SaaS environment; Proven experience managing enterprise or mid-market accounts with complex needs; Familiarity with Apple ecosystems and enterprise IT workflows; Strong understanding of SaaS lifecycle, renewals, and customer health metrics; Excellent communication and negotiation skills.

Shift

First (Day)

Number of Openings

1

Compensation

$64,340.00 - $119,000.00 / Annually

Postal Code

55401

Job Type

Full Time

Place of Work

Hybrid

Requisition ID

6122454004

Job Benefits

No Benefits specified

Apply