ZipRecruiter

Log In

1

Customer Strategy Jobs in Virginia (NOW HIRING)

Intelletec

Deployment Strategist

Arlington, VA · On-site

$94K - $108K/yr

Contribute to company strategy and help define how customers successfully adopt the platfor m.What They're Looking F * or2-5 years of experience in deployment, implementation, forward deployed ...

New

Deloitte

Returning GSAP Senior Consultant

Mclean, VA · On-site

Supporting client engagements focused on corporate strategy, workforce transformation, mergers and acquisitions, customer strategy, supply chain, finance transformation, and technology strategy

next page

Showing results 1-20

All JobsCustomer Strategy JobsCustomer Strategy Jobs in Virginia

Customer Strategy information

See Virginia salary details

$114.5K

$139K

$160.6K

How much do customer strategy jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer strategy in Virginia is $139,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,400.00 and $151,200.00 per year, depending on experience, location, and employer.

Is strategy a high paying job?

Customer Strategy roles often offer competitive salaries, especially in industries like consulting, technology, and finance. Compensation varies based on experience, location, and company size, with senior positions typically earning higher pay. Skills in data analysis, strategic planning, and stakeholder management can also influence salary levels.

What jobs pay 4000 a week without a degree?

Customer Strategy roles typically require experience and skills in customer insights, data analysis, and strategic planning, and they rarely pay $4,000 weekly without relevant qualifications. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, where income depends on performance and commissions. Most roles with such earnings demand significant experience, a strong network, or specialized skills rather than formal education alone.

What's a good job for overthinkers?

Customer Strategy roles often involve analyzing customer data, developing insights, and planning improvements, which can suit overthinkers who enjoy detailed analysis and problem-solving. These jobs typically require strong critical thinking skills, attention to detail, and proficiency with tools like CRM software and data analysis platforms. They often involve strategic planning and collaboration, providing a structured environment for thoughtful individuals.

What does a customer strategist do?

A customer strategist analyzes customer data and behaviors to develop strategies that improve customer experience, retention, and loyalty. They often collaborate with marketing, sales, and product teams, utilizing tools like CRM software and data analytics to inform decision-making and drive business growth.

What is a Customer Strategy job?

A Customer Strategy job focuses on understanding customer needs, behaviors, and preferences to develop strategies that enhance customer experience, loyalty, and business growth. Professionals in this role analyze customer data, identify trends, and create initiatives to improve engagement and satisfaction. They work closely with marketing, sales, and product teams to align business goals with customer expectations. The role requires strong analytical, problem-solving, and communication skills.

What are the key skills and qualifications needed to thrive in the Customer Strategy position, and why are they important?

To thrive in Customer Strategy, you need strong analytical skills, experience in customer insights, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, data visualization tools (like Tableau or Power BI), and customer journey mapping software is highly beneficial. Excellent communication, creative problem-solving, and stakeholder management are essential soft skills in this role. These competencies are vital for developing and implementing data-driven strategies that improve customer experiences and drive business growth.

What are the main challenges faced by professionals in a Customer Strategy role?

Professionals in Customer Strategy often encounter challenges such as synthesizing complex customer data from multiple sources, aligning diverse stakeholder expectations, and adapting strategies quickly in response to market changes. This role requires balancing short-term customer needs with long-term business goals, often in a fast-paced environment. Collaborating across departments—such as marketing, sales, and product teams—is essential to ensure a unified customer approach. Overcoming these challenges can be rewarding, as it drives meaningful improvements in customer satisfaction and business performance.

What are popular job titles related to Customer Strategy jobs in Virginia? For Customer Strategy jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Strategy jobs in Virginia look for? The top searched job categories for Customer Strategy jobs in Virginia are:
Customer Strategy jobs near you
Infographic showing various Customer Strategy job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 72% In-person, and 28% Remote job distribution, with an average salary of $139,046 per year, or $66.8 per hour.
Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation

Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation

Deloitte

Mclean, VA • On-site

Other

Posted 28 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

60th of 148 rated financial services

Job description

Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

The Pricing & Sales Strategy business serves clients who are seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. Our team is widely recognized as leaders within the field of Pricing and Revenue Growth Management and we are looking to build on this reputation with highly skilled, experienced professionals.

Recruiting for this role ends on 9/15/2026

Work you'll do

As Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy & Applied Design practice. Work will include: 

  • Engagement Management: Engagement planning and budgeting; mobilize and manage strategy engagements; define deliverable structure and content
    • Oversee detailed, transaction-level quantitative analytics
    • Oversee the development of pricing strategies, focusing on concepts such as Economic Value Estimates (EVE), valued-based pricing, granular customer segmentation, in-depth competitive analysis, etc.
    • Perform qualitative customer interviews to assess the client's value proposition
    • Lead client engagements that identify, design and implement advanced pricing / technology and creative business solutions for large companies
    • Oversee project management status and progress, prepare and present weekly steering reports, assess risks, manage delays and escalate issues to steering committees
  • Client Management: Day-to-day interactions and relationships with executive clients and sponsors. Support clients in making strategic decisions and implementing changes in areas within pricing, finance, commercial excellence, and analytics
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process.
  • Practice Development & Eminence: Develop practical solutions and methodologies; develop "thought-ware" and "point-of-view" documents; participate in public speaking events; get published in pricing-related and industry periodicals
  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities

The successful candidate would possess these skills

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships 
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor 
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team


Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.

Qualifications

Required:

  • Bachelor's degree from accredited university
  • 6+ years' experience in a consulting setting with demonstrable depth of knowledge
    in 1-2 industries
  • 3+ years' experience with core pricing concepts such as value-based pricing, customer segmentation, customer profitability analysis, etc.
  • Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Advanced degree in business
  • Demonstrated command of complex analytical topics, including the management and understanding of granular data sets
  • Experience with budgetary responsibilities related to projects or resource
  • Experience leading programs with technology / pricing technology components such as PROS, Price Fx, and/or Vendavo
  • Sector knowledge in Consumer Products, Retail, Industrial Products and Technology
Qualifications:

Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

The Pricing & Sales Strategy business serves clients who are seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. Our team is widely recognized as leaders within the field of Pricing and Revenue Growth Management and we are looking to build on this reputation with highly skilled, experienced professionals.

Recruiting for this role ends on 9/15/2026

Work you'll do

As Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy & Applied Design practice. Work will include: 

  • Engagement Management: Engagement planning and budgeting; mobilize and manage strategy engagements; define deliverable structure and content
    • Oversee detailed, transaction-level quantitative analytics
    • Oversee the development of pricing strategies, focusing on concepts such as Economic Value Estimates (EVE), valued-based pricing, granular customer segmentation, in-depth competitive analysis, etc.
    • Perform qualitative customer interviews to assess the client's value proposition
    • Lead client engagements that identify, design and implement advanced pricing / technology and creative business solutions for large companies
    • Oversee project management status and progress, prepare and present weekly steering reports, assess risks, manage delays and escalate issues to steering committees
  • Client Management: Day-to-day interactions and relationships with executive clients and sponsors. Support clients in making strategic decisions and implementing changes in areas within pricing, finance, commercial excellence, and analytics
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process.
  • Practice Development & Eminence: Develop practical solutions and methodologies; develop "thought-ware" and "point-of-view" documents; participate in public speaking events; get published in pricing-related and industry periodicals
  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities

The successful candidate would possess these skills

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships 
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor 
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team


Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.

Qualifications

Required:

  • Bachelor's degree from accredited university
  • 6+ years' experience in a consulting setting with demonstrable depth of knowledge
    in 1-2 industries
  • 3+ years' experience with core pricing concepts such as value-based pricing, customer segmentation, customer profitability analysis, etc.
  • Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Advanced degree in business
  • Demonstrated command of complex analytical topics, including the management and understanding of granular data sets
  • Experience with budgetary responsibilities related to projects or resource
  • Experience leading programs with technology / pricing technology components such as PROS, Price Fx, and/or Vendavo
  • Sector knowledge in Consumer Products, Retail, Industrial Products and Technology
Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply