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Customer Strategy Jobs in Virginia (NOW HIRING)

Mission Strategy Specialist

Mclean, VA · On-site

$55.20 - $126/hr

Mission Strategy Specialist The Opportunity Are you passionate about helping organizations ... You may also be required to work from or visit a customer facility. * Onsite: If this position is ...

Duties Include: * Lead and mentor the Strategy team to achieve and exceed performance goals ... Support Customer Lapse of Appropriations/Furlough Planning efforts: * Ensure the Agency Lapse of ...

Translate digital shelf and AI visibility diagnostics into brand and customer action plans tied to ... Act as the strategic integrator across Brand, CD, Supply Chain, Sales, Digital Shelf, Retail Media ...

Key Responsibilities Pursuit Strategy & Win Argument Development ... Develop win arguments for Tier 0/1 pursuits using the PerWINS six-element framework: customer ...

Maintain a strong understanding of the broader external landscape including consumer trends, competitor dynamics, customer evolution, etc., and help integrate into strategic recommendations and ...

Senior Manager, Strategy

Reston, VA · On-site

$112K - $179K/yr

Key Responsibilities Pursuit Strategy & Win Argument Development ... Develop win arguments for Tier 0/1 pursuits using the PerWINS six-element framework: customer ...

Showing results 41-60

Customer Strategy information

See Virginia salary details

$114.5K

$139K

$160.6K

How much do customer strategy jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer strategy in Virginia is $139,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,400.00 and $151,200.00 per year, depending on experience, location, and employer.

What is a customer strategy?

A Customer Strategy job focuses on understanding customer needs, behaviors, and preferences to develop strategies that enhance customer experience, loyalty, and business growth. Professionals in this role analyze customer data, identify trends, and create initiatives to improve engagement and satisfaction. They work closely with marketing, sales, and product teams to align business goals with customer expectations. The role requires strong analytical, problem-solving, and communication skills.

What are the main challenges faced by professionals in a customer strategy role?

Professionals in Customer Strategy often encounter challenges such as synthesizing complex customer data from multiple sources, aligning diverse stakeholder expectations, and adapting strategies quickly in response to market changes. This role requires balancing short-term customer needs with long-term business goals, often in a fast-paced environment. Collaborating across departments—such as marketing, sales, and product teams—is essential to ensure a unified customer approach. Overcoming these challenges can be rewarding, as it drives meaningful improvements in customer satisfaction and business performance.

What are the key skills and qualifications needed to thrive in the customer strategy position, and why are they important?

To thrive in Customer Strategy, you need strong analytical skills, experience in customer insights, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, data visualization tools (like Tableau or Power BI), and customer journey mapping software is highly beneficial. Excellent communication, creative problem-solving, and stakeholder management are essential soft skills in this role. These competencies are vital for developing and implementing data-driven strategies that improve customer experiences and drive business growth.

What does a customer strategy do?

A customer strategy involves developing plans to understand and meet customer needs, improve customer experience, and increase loyalty. It often includes analyzing customer data, creating targeted marketing efforts, and aligning business goals with customer expectations. Professionals in this role use tools like customer journey mapping and CRM systems to implement effective strategies.

What are the most commonly searched types of Customer Strategy jobs in Virginia?

The most popular types of Customer Strategy jobs in Virginia are:

What are popular job titles related to Customer Strategy jobs in Virginia?

For Customer Strategy jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Customer Strategy job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $139,046 per year, or $66.8 per hour.

Commercial Strategy Analyst

Systems Planning and Analysis, Inc.

Arlington, VA • On-site

Full-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.  

The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.

The Acquisition and Technology Analysis Group within JOID specializes in the application of multi-disciplinary analytic skills to support multiple clients within the Department of Defense (DoD). These clients include the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)), Office of the Under Secretary of Defense for Acquisition and Sustainment (OUSD(A&S)), DARPA, the Joint Staff, and USINDOPACOM.  SPA provides critical decision support to enabling and executing a strategy of technological superiority and enabling the delivery and sustainment of secure, resilient, and preeminent capabilities to the warfighter quickly and cost effectively. Our team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the driving factors, devising innovative approaches, collecting applicable data, developing necessary software tools, and performing thorough and timely assessments to inform technology and acquisition governance decisions to ensure U.S. military forces retain military superiority in the future.

SPA has a near-term need for a Commerical Strategy Analyst to support DARPA's Commercial Strategy team onsite in Arlington, VA. 


DARPA’s Commercial Strategy Team applies an end-to-end approach to commercializing some of DARPA’s most impactful technologies. Working with DARPA’s top performers and researchers, and bringing in top entrepreneurs, venture and private investors, and other DoD and commercial experts and teams, we accelerate DARPA technologies to drive new products, services, and capabilities for the DoD and commercial markets for both economic and national security. DARPA has a 65-year history of bringing some of the top technical innovations to the world including the Internet, GPS, LEDs, self-driving cars, and more. The candidate will work with some of DARPA’s most brilliant PMs and performers, as well as world class commercial advisors, corporate leaders, private investors, the DoD, and other US Government Agencies on behalf of the Director’s Office (DIRO). Our mission is to accelerate the commercialization of some of our nation’s most critical technologies to advance DARPA’s mission: to pose and prevent strategic technological surprise. The candidate will work as part of an exciting team to provide expert business, technology advancement, and commercialization support in a demanding, and fast-paced professional environment. Your primary objectives are to provide financial commercialization strategies for the Commercial Strategy Front Office and successfully serve DARPA’s mission. The successful candidate will be an action-oriented commercial analyst with a commitment to advancing US national and economic security. Works closely with the Front Office leadership to develop business and economic models that enhance Commercial Strategy initiatives and special projects. Responsibilities include: providing comprehensive commercial analytic support to the Front Office including marketing, due diligence, and techno-economic market mapping; developing business and financial models that provide countermeasures to adversarial threats targeting DARPA-funded technologies; engaging DIRO, performers, technical offices, DARPA Commercial Accelerators, entrepreneurs, investors, academia, DoD, and other government partners to strengthen relationships, advance initiatives, and accelerate commercialization opportunities; coordinating and developing executive level briefings to a wide range of government, corporate, and investor audiences; assisting in integrating workstreams, coordinating priorities, and facilitating meetings; and tracking and reporting Commercial Strategy activities, processes, and progress.


Required:

  • Active Secret clearance
  • Bachelor’s degree
  • 4+ years of relevant experience as an analyst at a global investment firm, venture-backed startup, or supporting related DoD transition efforts in a government agency
  • Mastery of financial and business modeling serving the commercial investment community
  • Demonstrated experience conducting analytic and financial technology and global markets coverage of at least one of the 14 DoD critical technology areas
  • Working knowledge of financial trading, deal structures, business structures, and financial transactions that impact markets, pricing, and supply chains
  • Understanding of adversarial business and financial structures impacting DARPA-funded technologies to develop business, financial, and economic models that serve as countermeasures
  • Prior experience developing financial models, presenting business strategies, coordinating actions, and facilitating meetings for and to corporate executives
  • Excellent leadership, communication, and problem-solving skills, and able to take initiative in a fast-paced, dynamic environment
  • Proficiency in Microsoft Office including Excel, Word, PowerPoint, and Teams
  • Ability to travel up to 25% of the time
  • Able to work fully onsite based on client needs

Desired: 

  • Active TS/SCI clearance
  • Graduate degree (MBA preferred)
  • Strong knowledge of DoD organizational structure and processes
  • Understanding of startup environments and the private capital ecosystem
  • Prior experience analyzing and commercializing dual-use technologies across global markets

At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc.
Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations.
VA Pay Transparency Salary range: $125k-$180K