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Customer Strategy Jobs in Texas (NOW HIRING)

Strategy Director

Austin, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

History of leveraging audience segmentation to build customer strategies * Strong analytical thinking with exceptional research abilities * Deep knowledge of media-centric tools such as Comscore, MRI ...

Strategy Director

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

History of leveraging audience segmentation to build customer strategies * Strong analytical thinking with exceptional research abilities * Deep knowledge of media-centric tools such as Comscore, MRI ...

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

Develops and executes enterprise Client Success strategies aligned with business growth and customer lifetime value. * Partners with Sales to establish governance, strengthen account planning, and ...

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

Develops and executes enterprise Client Success strategies aligned with business growth and customer lifetime value. * Partners with Sales to establish governance, strengthen account planning, and ...

VP, Client Success

San Antonio, TX

$124K - $160K/yr

The Vice President partners closely with Sales, Operations, Product, and executive leadership to align customer strategy with enterprise growth objectives.This leader owns the systems, governance ...

Director, Sales Training

Dallas, TX · On-site +1

$190K - $210K/yr

This position is a strategic, influential leader responsible for shaping how we engage and win with customers. This role sits at the intersection of strategy, sales execution, and talent development ...

Senior Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The role supports our distribution strategy by driving customer value, increasing the measurable and perceived value that customers receive from the BetterUp platform. Our Customer Success Managers ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

SL/KOL Engagement Execution: • Execute engagements with SLs, including congress participation, site visits, and HQ-approved activities (e.g., advisory boards, customer strategy sessions).Gather ...

Customer Experience Strategist

Plano, TX · On-site

$94K/yr

Reporting to the Senior Director of Customer Experience Strategy, this role serves as the subject matter expert and owner of a specific journey domain - whether customer, retailer, or coworker - and ...

Sr. Data Scientist

Plano, TX · On-site

$130 - $190/hr

This role sits on the Customer Strategy & Advanced Analytics team and applies rigorous analytics, statistical methods, and modeling to solve complex business problems using data from across the ...

Customer Experience Strategist

Plano, TX · On-site

$92K/yr

Reporting to theSenior Director of Customer Experience Strategy, this role serves as thesubject matter expert and ownerof a specific journey domain - whether customer, retailer, or coworker - and is ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

SL/KOL Engagement Execution: • Execute engagements with SLs, including congress participation, site visits, and HQ-approved activities (e.g., advisory boards, customer strategy sessions).Gather ...

Showing results 41-60

Customer Strategy information

See Texas salary details

$107.6K

$130.7K

$150.9K

How much do customer strategy jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer strategy in Texas is $130,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,800.00 and $142,100.00 per year, depending on experience, location, and employer.

What is a customer strategy?

A Customer Strategy job focuses on understanding customer needs, behaviors, and preferences to develop strategies that enhance customer experience, loyalty, and business growth. Professionals in this role analyze customer data, identify trends, and create initiatives to improve engagement and satisfaction. They work closely with marketing, sales, and product teams to align business goals with customer expectations. The role requires strong analytical, problem-solving, and communication skills.

What are the key skills and qualifications needed to thrive in the customer strategy position, and why are they important?

To thrive in Customer Strategy, you need strong analytical skills, experience in customer insights, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, data visualization tools (like Tableau or Power BI), and customer journey mapping software is highly beneficial. Excellent communication, creative problem-solving, and stakeholder management are essential soft skills in this role. These competencies are vital for developing and implementing data-driven strategies that improve customer experiences and drive business growth.

What are the main challenges faced by professionals in a customer strategy role?

Professionals in Customer Strategy often encounter challenges such as synthesizing complex customer data from multiple sources, aligning diverse stakeholder expectations, and adapting strategies quickly in response to market changes. This role requires balancing short-term customer needs with long-term business goals, often in a fast-paced environment. Collaborating across departments—such as marketing, sales, and product teams—is essential to ensure a unified customer approach. Overcoming these challenges can be rewarding, as it drives meaningful improvements in customer satisfaction and business performance.

What are popular job titles related to Customer Strategy jobs in Texas?

For Customer Strategy jobs in Texas, the most frequently searched job titles are:

Infographic showing various Customer Strategy job openings in Texas as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $130,664 per year, or $62.8 per hour.

Sr. Director, Brand Strategy, Menu and Planning

Yum! Brands

Plano, TX • Hybrid

$232K - $259K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 15 days ago


Yum! Brands rating

5.4

Company rating: 5.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

The Sr. Director, Brand Strategy, Menu & Planning is a critical leader within Pizza Hut U.S., responsible for shaping the brand strategy, owning the U.S. marketing calendar, and driving the end-to-end menu and innovation pipeline to deliver against business goals.

This role sits at the center of the business-connecting consumer insights, brand strategy, menu innovation, and integrated planning to drive sales, profitability, and brand relevance. As a key partner to the CMO and cross-functional leadership, this leader ensures strategies are not only compelling, but executable across the system and impactful for both company and franchise restaurants.
 

Who We Are
Founded in 1958, Pizza Hut - a subsidiary of Yum! Brands, Inc. - now operates more than 18,000 restaurants in more than 100 countries. Pizza Hut is leading the way in providing customers with great experiences, innovating with technology and new products, as well as delivering exceptional service.

Our People & Culture

We're looking for people who LOVE pizza and thrive in a fun, past paced, and customer-centric environment. At our corporate campuses, Pizza Hut has created the perfect place for you to grow your career. Every day, you'll work to support our franchisees and teams across the U.S., continuously challenging yourself to feed more possibilities. In return, we'll provide professional development and career growth opportunities so that you can become your best and achieve your goals. And we'll sweeten the deal by immersing you in our world-class recognition culture and providing a robust array of benefits, some highlights include:

  • Hybrid work schedule and year-round half day Fridays 
  • Onsite childcare through Bright Horizons 
  • Onsite dining center
  • Onsite gym with fitness classes and personal trainer sessions 
  • 4 weeks of vacation per year plus holidays and time off for volunteering 
  • Tuition reimbursement and education benefits 
  • Generous parental leave for all new parents and adoption assistance program 
  • 401(k) with a 6% matching contribution fromYum! 
  • Comprehensive medical & dental including prescription drug benefits and 100% preventive care

Giving Back

As a global company, Pizza Hut aims to make the world better by acting responsibly with respect to food, planet and people. Whether it's donating food through the Harvest Program or supporting literacy with the Pizza Hut BOOK IT! Program - the company, our franchisees and our team members are committed to improving the communities we serve.


Pizza Hut is an equal opportunity workplace and committed to fostering an inclusive, diverse culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history).


Key Qualifications:

  • You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday.
  • 10-12+ years of experience in Marketing, Strategy, or related field (QSR, retail, or consumer brands preferred)
     
  • Proven experience leading brand strategy, marketing calendar planning, and product innovation
     
  • Strong financial and commercial acumen; ability to connect strategy to business outcomes
     
  • Experience working in a franchise or multi-unit environment strongly preferred
     
  • Exceptional communication and influencing skills across senior stakeholders
     
  • Highly analytical with strong problem-solving capabilities
     
  • Ability to lead through ambiguity and drive clarity in a fast-paced, matrixed environment

Key Leadership Traits:

  • Strategic thinker with strong execution discipline
     
  • Operates with a bias for action and ownership mindset
     
  • Influences and aligns cross-functional stakeholders effectively
     
  • Balances creativity with commercial rigor
     
  • Resilient, adaptable, and thrives in dynamic environments

Salary Range: $232,000 - $259,445 annually + bonus eligibility and stock-based compensation. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. 
 

Key Responsibilities:

Brand Strategy & Business Ownership

  • Define and evolve Pizza Hut U.S. brand and customer strategy, ensuring alignment with growth, traffic, and profitability goals
     
  • Operate with a General Manager mindset, balancing brand ambition with financial and operational realities
     
  • Translate strategy into clear priorities and actionable plans across the organization
     

Marketing Calendar & Commercial Performance

  • Own and lead the U.S. marketing calendar, including promotions, LTOs, pricing strategies, and key campaign windows
     
  • Ensure calendar strategies deliver against sales, traffic, and profit targets for both company and franchise system
     
  • Lead cross-functional teams to execute high-impact marketing windows with operational excellence
     

Menu Strategy & Innovation

  • Own the end-to-end menu strategy and innovation pipeline, including new product development, line extensions, and portfolio optimization
     
  • Partner closely with Operations and Finance to ensure feasibility, scalability, and financial impact of innovation
     
  • Drive a disciplined approach to testing, learning, and scaling successful initiatives
     

Consumer Insights & Data-Driven Decision Making

  • Lead Consumer Insights to translate data, research, and trends into actionable strategies
     
  • Leverage analytics to inform product, pricing, and marketing decisions
     
  • Champion a data-driven culture across Marketing and cross-functional teams
     

Financial & Franchisee Alignment

  • Partner with Finance to evaluate initiatives through sales impact, margin, and ROI
     
  • Incorporate Franchisee P&L and system economics into all major decisions
     
  • Build strong relationships with Franchise partners to ensure alignment, adoption, and successful execution
     

Integrated Planning & Cross-Functional Leadership

  • Drive alignment across Marketing, Operations, Finance, and Development to ensure seamless execution
     
  • Serve as a key connector between CORE and the field, ensuring strategies are grounded in restaurant realities
     
  • Influence senior leadership through clear storytelling, insights, and recommendations
     

Team Leadership & Development

  • Lead and develop a high-performing team across Insights, Planning, and Innovation (~10-12 team members; 3-4 direct reports)
     
  • Build organizational capability and bench strength
     
  • Foster a culture aligned to Pizza Hut's Smart, Heart, and Courage values
     

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