Customer Strategy Manager Jobs in Athens, GA (NOW HIRING)

Job Description

Job Description:

For over 130 years, we have pioneered groundbreaking science. Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with our customers every step of the way.

Our singular focus is to empower those who care for animals, helping them manage their vital responsibility with confidence. Because when it comes to animal health, no one sees it like we do.

Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.

The Territory Representative is a key member of the field sales team and plays a critical role in supporting our customer centric business model. This position is responsible for working in their respective territory to understand and identify customer needs, by selling our Animal Health products, supporting pull-through activities relative to the customer strategy, and ensuring that Animal Health is viewed as bringing value and technical innovations aligned to our strategic focus "The Science of Healthier Animals". In addition, the Territory Representative demonstrates an understanding of the resources available across Animal Health and our Distribution Partners.

Key responsibilities may include, but are not limited to:

• Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs

• Primary point of contact for assigned customers, meets with key personnel/decision makers to understand practice structure, business model, key influencers, customer needs and identifies business opportunities.

• Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customers, resulting in sales opportunities and account sales growth of Animal Health products and services.

• Develop territory and specific account plans for all assigned customers. Partners with Technical Services, ID/Infrastructure Specialists, Monitoring Specialists, National Account Managers, and Distribution Field Partners to maintain strong focus on accounts to drive sales growth.

• Work collaboratively across all species teams to foster our approach to enhance knowledge of the entire Animal Health's product portfolio.

• Shares with other team members within the region to foster growth and development within the team.

• Analyze sales results on a regular (monthly) basis and manage expenses within budget guidelines.

• Identifies and selects programs/services available within Animal Health's available resources to address customer needs and provide education & training opportunities to accounts.

• Works with leadership and Field Technical Services to develop and deliver relevant offerings that address desired customer needs.

• Develop current understanding of Animal Health products, industry trends and competitor landscape, business model, key influencers/ network structure and make information available to relevant stakeholders and to influence sales trends.

• Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.

• Responsible for developing and meeting learning and development objectives agreed upon with leadership.

Education Minimum Requirement:

• HIgh school diploma required
• Bachelor's degree preferred

Required Experience and Skills:

• Familiarity with the Beef and Dairy Industry

• Excellent interpersonal/communication and presentation skills

• Ability to adapt to a changing environment

• Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.

• Ability to work independently and as part of a team

• Ability to travel overnight and some weekend activity

Preferred Experience and Skills:

• Animal Health Industry sales experience

• Account management experience

• Beef and/or Dairy management, animal health &/or monitoring experience are preferred

• Business development & planning skills

• Knowledge of animal health protocols, biological & pharmaceutical products

• Understanding &/or prior experience working with animal health resellers

• Existing relationships & connections in the territory are a plus

• Fluency in Spanish is preferred but not required

#MSJR

#NSN2026

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Current Employees apply HERE

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US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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