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Customer Strategy Manager Jobs in Wisconsin (NOW HIRING)

Sia Partners'

WI · On-site

$70 - $90/hr

Operate in agile, multidisciplinary teams, often with exposure to C-level management Projects span a wide range of topics -- brand strategy, innovation, customer journeys, trade terms optimization ...

New

Interstate All Battery Center

WI · On-site

$120 - $180/hr

Purpose of Job The Manager, Strategy will act as an influential leader providing strategic and ... Channel & Route‑to‑Market Development Provide channel/customer segmentation and analysis to ...

Deloitte

Business Strategy Manager

Milwaukee, WI · On-site

As a business strategy manager, you will work at the intersection of corporate, customer, M&A, workforce, and operational strategy; working among strategic advisors to help our clients shape their ...

Decagon

WI · On-site

$160 - $220/hr

We're building a future where customer experiences are being redefined from support tickets and ... About the Team Decagon's Agent Strategy team is a high impact group that shapes how customers use ...

Rhode Island Commerce

WI · On-site

$65 - $95/hr

Identify areas of improvement and lead strategy for best practices regarding data hygiene ... Collaborate with internal teams and other departments to optimize CRM usage, uphold data integrity ...

New

MRA Recruiting Services

UX Strategy Manager

Milwaukee, WI · On-site

$131 - $160/hr

UX Strategy Manager Komatsu (An MRA Member) Onsite in Milwaukee, WI OR Chicago, IL Starting Salary ... This includes our global website and eventually all customer and distributor digital applications ...

SC Johnson & Son

Manager, Sales Strategy

Racine, WI · On-site

... Strategy Manager plays a pivotal role in driving long-term sales growth. You'll develop multi-year ... Partner with Consumer, Shopper and Customer Insights team to identify growth opportunities ...

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Customer Strategy Manager information

See Wisconsin salary details

$116.6K

$141.6K

$163.5K

How much do customer strategy manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer strategy manager in Wisconsin is $141,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,700.00 and $153,900.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What cities in Wisconsin are hiring for Customer Strategy Manager jobs?

Cities in Wisconsin with the most Customer Strategy Manager job openings:

Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $141,561 per year, or $68.1 per hour.

Marketing & Customer Strategy

Sia Partners'

WI • On-site

$70 - $90/hr

Other

Posted 3 days ago

New

Job description

At Sia, we work with leading retailers and consumer brands to design their future — from high-level strategy to hands‑on implementation. As a Strategy & Transformation Consultant, you’ll work with senior business stakeholders to define and deliver initiatives across marketing, corporate strategy, product, merchandising, pricing, commerce, and operational models.

This is a multi‑tool role where business curiosity, strategic thinking, and bring the transformation to life. Your focus is not limited to one function — instead, you’ll help clients connect the dots across departments and deliver lasting impact.

You will:

  • Work on strategic challenges: from defining brand positioning or portfolio strategies to reshaping go-to-market models
  • Support transformation programs: omnichannel strategy, pricing optimization, category development, operational redesign
  • Conduct qualitative and quantitative analyses to bring actionable insights to clients
  • Contribute to project framing, client interviews, benchmarking, and the co‑creation of recommendations
  • Operate in agile, multidisciplinary teams, often with exposure to C-level management

Projects span a wide range of topics — brand strategy, innovation, customer journeys, trade terms optimization, category growth plans, and more — always tailored to what drives value for the client.

Qualifications

You have the following qualifications:

  • Around 2 years of experience in consulting, corporate strategy, or a strategic role in a retail or consumer goods company
  • Strong analytical skills and a good sense of prioritization
  • You have a strong interest in data and AI‑related topics, the ability to quickly build expertise in these areas, and you’re excited about helping our clients seize the opportunities they offer.
  • A fast learner who thrives on diverse challenges and changing environments
  • You can switch between strategic vision and operational detail — and speak both business and numbers fluently
  • You are fluent in French or Dutch and English
  • A good understanding of the retail/consumer goods ecosystem (brands, retailers, channels, consumer trends) is a strong plus
  • Competitive salary with great extra advantages, like for example a company car or flexible mobility plan, a work phone, a clear and structured salary increase, bonuses and more;
  • Training plan to develop yourself as expert in your discipline;
  • Values we live by: autonomy and entrepreneurship ;
  • International opportunities ;
  • Opportunities to work from home, the client or from our inspiring office in Brussels/Amsterdam/Maastricht.
Additional information

We are unable to provide a work permit for this position.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

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