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Customer Solutions Associate Jobs in Utah (NOW HIRING)

... Federal customers. We are hiring a Systems Administrator for an exciting opportunity. and ... Microsoft Certified Solutions Associate (MCSA) * Microsoft Certified Solutions Expert (MCSE) * Red ...

... customers. We are hiring a Systems Administrator for an exciting opportunity. and ... Microsoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Expert (MCSE)Red Hat ...

Our innovative CX solutions, technology and expertise are designed to support operational needs for ... Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and ...

... solution built around your home equity. Backed by top-tier venture capital, Trovy is led by a team ... Role Overview As a Customer Success Associate, you'll be the primary point of contact for Trovy ...

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Customer Solutions Associate information

See Utah salary details

$8

$15

$24

How much do customer solutions associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer solutions associate in Utah is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $17.50 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the most commonly searched types of Customer Solutions jobs in Utah?

The most popular types of Customer Solutions jobs in Utah are:

What cities in Utah are hiring for Customer Solutions Associate jobs?

Cities in Utah with the most Customer Solutions Associate job openings:

Infographic showing various Customer Solutions Associate job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,452 per year, or $15.6 per hour.

Graduate Development Associate - Engineering

Salt Lake City, UT • On-site

Full-time

Re-posted 8 days ago


FLSmidth rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Graduate Development Program

We are seeking highly motivated and ambitious recent graduates to join FLS as Graduate Development Associate. This two-year rotational program is designed to accelerate your professional growth through meaningful assignments, customer-facing experiences, technical development, and exposure to different business functions. Participants will build the skills, knowledge, and business acumen needed to become future technical and business leaders within FLS.

About the role

The Graduate Development Program (GDP) is a global two-year rotational program designed to develop a strong pipeline of talent for business-impacting roles across FLS. Through structured rotations, formal learning, and hands-on project work, participants gain deep exposure to our products, customers, and operations.

During the program, you will work alongside experienced professionals, learn from industry experts, and contribute to projects that directly support business objectives. Assignments will depend on the career track you are hired for:

  • Technical development track: You may be assigned to engineering (product, project or process engineering), proposals, field services, testing, etc.
  • Sales development track: You may be assigned to field services, sales support, service centers, etc.
  • Operations development track: You may be assigned to sourcing, procurement, supply chain, project management, etc.

About the department

FLS is a leading provider of technology, equipment, and services to the global mining industry. We help customers improve productivity, reduce operating costs, and advance sustainability through innovative solutions. Through our MissionZero initiative, we are driving the transition toward more sustainable mining operations worldwide.

The Graduate Development Program supports critical business functions and develops talent for future positions in Technical, Sales & Service, and Operations career paths. The program is designed around business-impacting roles that are essential to our long-term success and growth strategy.

You will (your responsibilities):

  • Participate in a structured two-year rotational development program across multiple business functions.
  • Complete rotational assignments that provide exposure to customer-facing, technical, operational, and commercial activities.
  • Work on meaningful projects that contribute to business goals and deliver measurable value.
  • Collaborate with experienced professionals, technical experts, business leaders, and cross-functional teams.
  • Support engineering, product management, customer delivery, field services, project management, sales, sourcing, or supply chain activities depending on assigned rotations.
  • Build technical knowledge of FLS products, systems, processes, and customer applications.
  • Participate in site visits, customer meetings, inspections, commissioning activities, and service-related assignments where applicable.
  • Complete designated technical training programs, learning objectives, and development assessments.
  • Present project outcomes and recommendations to key stakeholders throughout the program.
  • Apply continuous improvement thinking to business processes, customer solutions, and operational effectiveness.

You have (Your qualifications):

  • Bachelor's degree completed within the last two years or expected graduation within the current academic year.
  • Degree in Business Administration, Science, or Engineering (Mechanical, Electrical, Chemical, Mining, Metallurgy), or related disciplines.
  • 0-2 years of professional work experience.
  • Strong learning agility and curiosity to develop across multiple business functions.
  • Effective verbal and written communication skills.
  • Demonstrated initiative and self-starter mindset.
  • Strong problem-solving and analytical skills.
  • Technology proficiency and willingness to learn new systems and tools.
  • Ability to collaborate in diverse and global teams.
  • Customer-focused mindset.
  • Willingness to travel as required for rotations, site visits, training, and customer engagement activities.
  • Effective communication skills
  • Positive attitude and ability to work with others in a team environment.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

Workplace location: United States (Midvale, Utah)

Build a better world

FLSmidth helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving productivity while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together, we create a collaborative, safe and supportive environment in which to discover ways to build a better future.

About FLSmidth
FLSmidth is a Danish multinational technology company headquartered in Copenhagen, Denmark, specializing in full flowsheet technology and services for the mining industry, with an annual turnover of approx. US 2.8 bn. We are the world's leading supplier of plants, machinery, services and spare parts to the minerals industry. For further information on FLSmidth business and services, visit www.flsmidth.com.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.


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