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Customer Solutions Associate Jobs in Tennessee (NOW HIRING)

Agilix Solutions

Warehouse Associate

Memphis, TN · On-site

$14.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Agilix Solutions is seeking a Warehouse Associate for our Bartlett, TN branch. Responsibilities include picking customer orders via a bar coding system with high accuracy rate and staging the ...

Pwc

Zuora - Solution Architect - Senior Associate

Nashville, TN · On-site

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer experience solutions to meet the specific needs of an organisation. Focused on ... As a Senior Associate, you will analyze complex monetization models and mentor junior team members ...

kgs

AWS Certified Solutions Architect - Associate

Nashville, TN · Remote

$62.50 - $82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... AWS Certified Solutions Architect - Associate to support the design, implementation, and ... government customers. This position is Remote. We offer competitive compensation and an ...

kgs

AWS Certified Solutions Architect - Associate

Nashville, TN · Remote

$62.50 - $82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... AWS Certified Solutions Architect - Associate to support the design, implementation, and ... government customers. This position is Remote. We offer competitive compensation and an ...

Spradling International

CX Associate

Maryville, TN · On-site

$13.50 - $18/hr

Through the acquisition of Corinthian LLC, Spradling expanded into specialty flooring solutions for ... To be responsible for enhancing the customers journey throughout the relationship by promoting our ...

Spradling International

CX Associate

Maryville, TN · On-site

$13.50 - $18/hr

Through the acquisition of Corinthian LLC, Spradling expanded into specialty flooring solutions for ... To be responsible for enhancing the customers journey throughout the relationship by promoting our ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Tennessee

Customer Solutions Associate information

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What are the most commonly searched types of Customer Solutions jobs in Tennessee? The most popular types of Customer Solutions jobs in Tennessee are:
What job categories do people searching Customer Solutions Associate jobs in Tennessee look for? The top searched job categories for Customer Solutions Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Solutions Associate jobs? Cities in Tennessee with the most Customer Solutions Associate job openings:
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Tennessee as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Warehouse Associate

Agilix Solutions

Memphis, TN • On-site

$14.25 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Agilix Solutions rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

289th of 416 rated retail wholesalers

Job description

Agilix Solutions is seeking a Warehouse Associate for our Bartlett, TN branch. Responsibilities include picking customer orders via a bar coding system with high accuracy rate and staging the finished product. This position will be the 8am-5pm shift.
This role will report to the Warehouse Manager.
Responsibilities

  • Pick customer orders for shipment, ensuring that the correct number and type of product is loaded and shipped.
  • Maintain acceptable efficiency rates of both quantity and accuracy of products pulled.
  • Maintain bin/shelf integrity by keeping pulling areas clean of debris (empty cartons, box tops, etc.) and by keeping product organized on shelf.
  • Operate forklifts and other material handling equipment safely and efficiently as required.
  • Maintain material handling equipment by noting and reporting any damage or malfunction and connecting battery to recharging station at the end of shift.
  • Transport orders to customer locations or delivery platforms with materials handling equipment, ensuring orders are staged properly.
Qualifications
  • Organization and Scheduling
  • Dealing with complex fulfillment orders within strict deadlines
  • Excellent time management and attention to detail
  • Maintain safety management requirements
  • Assist in maintaining Inventory Control
  • Must possess a "Can Do" team-player attitude at all times
  • 12-18 months of experience working in a warehouse preferred but not required.
  • High School Diploma or Associate's Degree
Physical Requirements
  • Prolonged periods of standing/being on your feet throughout the day.
  • Must be able to lift up to 50 pounds at times.
Company-Provided Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account (Employer contributions for 1st year only)
  • 401(k) (Company match contributions and discretionary annual profit-sharing plan)
  • Company Sponsored Life Insurance
  • Company Sponsored Short-Term Disability
  • Company Sponsored Long-Term Disability
  • Employee Assistance Program
Voluntary Benefits
  • Legal Services
  • Critical Illness
  • Life Insurance
  • Dependent Care/FSA

About Agilix Solutions
With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.
Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement
Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.
Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.
Agilix Solutions is an Equal Opportunity Employer.

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