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Customer Solutions Associate Jobs in Tennessee (NOW HIRING)

... customers and your teammates succeed? BluWaveis an innovative, nimble, and rapidly growing ... Client Solutions Associate position who can work efficiently either by themselves or while ...

... customers and your teammates succeed? BluWaveis an innovative, nimble, and rapidly growing ... Client Solutions Associate position who can work efficiently either by themselves or while ...

Client Solutions Associate

Brentwood, TN ยท On-site

$13.75 - $19/hr

... customers and your teammates succeed? BluWaveโ€ฏis an innovative, nimble, and rapidly growing ... Client Solutions Associate position who can work efficiently either by themselves or while ...

Client Solutions Associate

Brentwood, TN ยท On-site

$13.75 - $19/hr

... customers and your teammates succeed? BluWaveโ€ฏis an innovative, nimble, and rapidly growing ... Client Solutions Associate position who can work efficiently either by themselves or while ...

... customers and your teammates succeed? BluWaveis an innovative, nimble, and rapidly growing ... Client Solutions Associate position who can work efficiently either by themselves or while ...

Associate, Decedent Solutions

Memphis, TN ยท Hybrid

$14 - $19.50/hr

As a Decedent Solutions Associate, you will play a vital role in supporting internal teams and ... Carry out standard customer service activities and handle simple customer inquiries. * Maintain ...

$19/hr

Guide customers through QuickBooks features including invoicing, bookkeeping, account setup ... With 150,000 associates across the globe, we're the team behind the best experiences for +800 of ...

Retail Sales Associate

Chattanooga, TN ยท On-site

$12.75 - $14.75/hr

Identify customer needs and provide appropriate solutions using approved selling practices and guidelines * Meet or exceed associate performance standards consistently * Understand website navigation ...

Retail Sales Associate

Chattanooga, TN ยท On-site

$12.75 - $14.75/hr

Identify customer needs and provide appropriate solutions using approved selling practices and guidelines * Meet or exceed associate performance standards consistently * Understand website navigation ...

$63K - $116K/yr

As a Security Associate within PNC's Technology organization, you will be based in Pittsburgh, PA ... Preferred Skills Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery ...

New

Helpdesk Support Level II

Brentwood, TN ยท On-site

$23 - $33/hr

Ability to problem solve at a high level, extraordinary customer service skills, strong multi ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...

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Customer Solutions Associate information

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the most commonly searched types of Customer Solutions jobs in Tennessee?

The most popular types of Customer Solutions jobs in Tennessee are:

What job categories do people searching Customer Solutions Associate jobs in Tennessee look for?

The top searched job categories for Customer Solutions Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Solutions Associate jobs?

Cities in Tennessee with the most Customer Solutions Associate job openings:

Infographic showing various Customer Solutions Associate job openings in Tennessee as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Client Solutions Associate

Brentwood, TN โ€ข On-site

BluWave
11 - 50 employees

Other

Re-posted 18 hours ago


Job description

AboutBluWave

BluWave is the Business Buildersโ€™ Network for Private Equity-grade service provider needs. Our invitation-only ecosystemcomprisesbest-in-class specialized consultancies, senior advisors and board members, independent consultants, and interim executives. By blending AI, technology, and data with concierge-like consultative support,BluWaveexpertly connects businesses with proven providers for due diligence, value creation, and prep for sale initiatives. Our innovative platform ensures that our clients have access to the resources they need to thrive in today's competitive landscape.


Job Description

Are you a relationship builder who loves talking to new people?Are you curious about all aspects of business? Do you love solving complex problemsin a fast-paced environmentand going to anylengthsnecessary tohelp our customers and your teammates succeed?


BluWaveis an innovative, nimble, and rapidly growing organization with a unique business model serving a large unmet need within the Private Equity industry.We'relooking for proactive, sharp, and self-motivated individuals for our Client Solutions Associate position who can work efficiently either by themselves or while collaborating with their team without lettingimportant detailsslip through the cracks.


Youโ€™llsucceed in this role by managing multiple projects simultaneously;collaborating effectively with cross-functional teams, clients, and service providers;and ensuring clearwritten and verbalcommunication throughout project lifecycles. This is an operations-focused position that does not involve financial modeling, analysis, orreporting responsibilities.


AtBluWave,youโ€™llbe intimately learning how businesses are built and developed. Your role will actively support clientsโ€™ key value creation initiatives. Most peopldonโ€™tget this type of exposure until they get an MBA.


Key responsibilities will include:

  • Effectively and professionally interact with senior level private equity / venture capital investors and portfolio company executives to understand business challenges and explore the best ways to tackle them in a results-oriented environment

  • Spend a large portionof the day interacting with clients and solution providers, supporting multiple projects at any given point in time

  • Perform original research to map networks andidentifythird-party resources to help our clients assess opportunities to build and grow their companies

  • Communicate effectively and efficiently over the phone and through email without missingimportant detailsand under tight deadlines

  • As with any fast growth start-up, you will need to be flexible and happy taking on other responsibilities as needed as part of our collaborative team with a shared mission


Key characteristics:

  • A good person who loves to win and believes in โ€œweโ€ more than โ€œmeโ€

  • Self-motivated with strong ability to work both in teams and alone to get jobs done on time

  • A keen ability to ask questions, explore, and understand a wide variety of business challenges

  • Extremely well-organized, detail-oriented, and highly comfortablewith multitasking

  • A natural ability to use existing and form new professional networks, build fast rapport over phone/email, and assess the quality and skill of third parties

  • Amazing verbal and written communication skills


Qualifications:

  • 4-year undergraduate degree from a top University

  • 1-3 years of professional work experience in a recruiting, business development, or sales role (preference for recruiting; preference for postgraduate degree if 0 years of professional work experience). Experience serving private equity firms and their portfolio companies is a strong plus, but certainly notrequired

  • Strong experience performing internet research, utilizingdatabases such as Pitchbook and CRM systems, and using community networks in dynamic start-up environments is desirable

  • We prefer that you live here in Nashville currently, butwe'reopen to talking ifyou'reinterested inrelocatinghere

  • We are looking to hire ASAP, so candidates should have already graduated


Why JoinBluWave?

BluWave offers a unique opportunity to be part of a pioneering market network that is reshaping how proactive businesses connect with top-tier service providers. We provide a supportive work environment, opportunities for professional growth, and a competitive benefits package. Ifyou'repassionate about contributing to the success of businesses and service providers alike,we'dlove to hear from you.


Additionalinformation
TheBluWaveValues:

  • Team:Weโ€™rea โ€œweโ€ not โ€œmeโ€ people

  • Integrity: We bring value with integrity

  • Grow: We are always growing our business and our selves

  • Win: Winning for our clients


BluWaveis a top tier destination for differentiated individuals to grow their long-term careers. We are building thebestintelligent B2B marketplace in the world. BluWave encouragesanyone to apply to join our team. BluWaveis an inclusive workplace that considers all applicants regardless of gender, race, ethnicity, sexual orientation or identification, background,disabilityor status.


Future Opportunities for Growth:

AsBluWavegrows,numerousopportunities foradditionalresponsibilities and advancement will present themselves to talented, ambitious, team-oriented individuals who have proven themselves in this role.


BluWave, LP is proud to be an equal opportunity employer that is committed to inclusion and diversity.


Full time: in-office Monday-Thursday;optionto work remotely on Fridays

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