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Customer Services Professional Jobs (NOW HIRING)

Schaeffler Group

Customer Service Professional

Seguin, TX · On-site

$13.25 - $17/hr

Job Title Focus on the core content of the job post, removing all extra metadata, requisition numbers, and navigation elements. Only print the job title and , ensuring a high signal to noise ratio ...

UHA

Customer Services Representative I

Honolulu, HI · On-site

$21.19 - $25.42/hr

Provide professional and compassionate service to members, providers, and prospective clients by phone. * Assist with questions regarding eligibility, enrollment, benefits, coverage, claims, and ...

Daz

Be Seen First

Customer Services Representative - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

As a Customer Services Representative, you'll be the first point of contact for our customers ... Positive and professional demeanor * Excellent written and verbal communication skills Company ...

Regis Corporation, Inc.

(new) CUSTOMER SERVICES REP

Dallas, TX · On-site

$15.75 - $21.50/hr

CUSTOMER SERVICES REP (10.75- 12.00 PER HOUR DEPENDING ON EXPERIENCE) Location: DALLAS, TX, UNITED ... Our close-knit team of dedicated professionals has made us the success we are today. In exchange ...

Comrise

Customer Services Support Operator

Cary, NC · On-site

$21/hr

As a Customer Service Coordinator , you will be responsible for : * Owning the E2E planning for the ... The candidate should be able to independently perform important areas of standard professional ...

Regis Family of Brands

(new) CUSTOMER SERVICES REP

Houston, TX · On-site

$15.25 - $20.75/hr

CUSTOMER SERVICES REP (12.00-18.75 PER HOUR DEPENDING ON EXPERIENCE) Location: HOUSTON, TX, UNITED ... Our close-knit team of dedicated professionals has made us the success we are today. In exchange ...

Regis Family of Brands

(new) CUSTOMER SERVICES REP

Austin, TX · On-site

$15.75 - $21.50/hr

CUSTOMER SERVICES REP $12.00- 15.50 DEPENDING ON EXPERIENCE Location: AUSTIN, TX, UNITED STATES ... Our close-knit team of dedicated professionals has made us the success we are today. In exchange ...

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Customer Services Professional information

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How much do customer services professional jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer services professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a customer services professional?

Customer Services Professionals are individuals who assist customers by addressing inquiries, resolving complaints, and providing information about products or services. They work in various industries, including retail, finance, telecommunications, and more. Their main goal is to ensure customer satisfaction by delivering prompt and effective support through phone, email, chat, or in person. Customer Services Professionals need strong communication, problem-solving, and interpersonal skills to handle diverse customer needs. They play a crucial role in building and maintaining positive relationships between a company and its customers.

What are the key skills and qualifications needed to thrive as a customer services professional?

To thrive as a Customer Services Professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Exceptional patience, active listening, and conflict resolution skills help professionals excel in addressing diverse customer needs. These skills ensure positive customer experiences, effective issue resolution, and contribute to overall customer satisfaction and loyalty.

What are some common challenges faced by customer services professionals, and how can they be effectively managed?

Customer Services Professionals often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining accurate records while multitasking. Effective management of these challenges involves developing strong communication skills, practicing patience, and utilizing available resources like knowledge bases and support from team members. Regular training and feedback sessions can also help professionals stay updated on best practices, ensuring a positive and productive work environment.

What is the difference between Customer Services Professional vs Customer Support Specialist?

AspectCustomer Services ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma; certifications in customer support or technical troubleshooting are common
Work EnvironmentCall centers, retail, service desks, online supportTechnical support centers, online chat, phone support, help desks
Employer & IndustryRetail, hospitality, telecommunications, service industriesIT, software, technology, electronics industries
Search & Comparison IntentCustomer Services Professional vs Customer Support Specialist

While both roles focus on assisting customers, Customer Services Professionals typically handle general inquiries and service requests across various industries, whereas Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related fields. The roles overlap in customer interaction and require strong communication skills, but the support specialist role may demand more technical knowledge.

What types of jobs fall under customer services professional?

Jobs that fall under the customer services professional category include roles such as customer service representative, call center agent, technical support specialist, client services associate, and help desk technician. These positions typically involve assisting customers, resolving issues, and providing information through various communication channels like phone, email, or chat, often requiring strong communication skills and familiarity with customer management tools.

What cities are hiring for Customer Services Professional jobs?

Cities with the most Customer Services Professional job openings:

What are the most commonly searched types of Customer Services jobs?

The most popular types of Customer Services jobs are:

What states have the most Customer Services Professional jobs?

States with the most job openings for Customer Services Professional jobs include:

What are popular job titles related to Customer Services Professional jobs?

For Customer Services Professional jobs, the most frequently searched job titles are:

Customer Services Professional jobs near you
Infographic showing various Customer Services Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Part-Time Customer Experience Professional

Oshkosh, WI • On-site

Boston FAM
Retail • 501 - 1,000 employees
Learn more about Boston FAMexternal

$14.75 - $18.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Coordinate the setup of customer services, including scheduling deliveries and installations, and managing service requests.

  • Act as the primary liaison between the company and customers by communicating timelines, expectations, and follow-ups.

  • Oversee day-of delivery and installation activities, handling changes and ensuring smooth execution.

Job description

Service You Can Trust. Experience You Can Feel.

Who we are:
Boston Inc is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is "improving the quality of people's lives be creating amazing rooms together". Put Employee- Owner WHY is "improving the quality of our owners lives through personal development and supporting our dreams and goals".

About The Role:
The Part-Time Customer Experience Professional is responsible for coordinating the setup of customer services, ensuring the smooth execution of deliveries and installations, and acting as a liaison between the company and the customer. This role involves managing service scheduling, handling inquiries, and resolving issues to ensure a seamless customer experience. The specialist works closely with internal teams to optimize customer interactions and enhance overall satisfaction, supporting the company's commitment to high-quality service.

Schedule:20 hours per week with rotating weekends

What you will be doing each day:

  • Manage service coordination, including diagnosing product issues, processing warranty claims, ordering parts, scheduling deliveries/installations, and overseeing service requests.
  • Serve as the primary customer liaison, communicating timelines, expectations, and follow-ups.
  • Oversee day-of delivery and installation coordination, handling changes and ensuring smooth execution.
  • Resolve customer inquiries and escalate issues when needed.
  • Maintain accurate records using CRM and scheduling tools.
  • Collaborate with logistics, operations, and sales to ensure accurate order processing and successful service delivery.
  • Uphold company policies and proactively maintain high customer satisfaction.

Support Duties

  • Assist with gathering and reporting customer feedback.
  • Support service process improvements with CX leadership.
  • Help identify frontline training needs based on recurring issues.

Participatory Duties

  • Attend team meetings, briefings, and cross-functional discussions to support service alignment.
  • Participate in ongoing training and development sessions.

We are looking for individuals with:

  • Availability to work a rotating weekend schedule
  • High school diploma required; additional degrees or certifications are a plus.
  • 1-3 years of experience in customer service, product service, logistics coordination, or a related field.
  • Strong communication, problem-solving, multitasking, and organizational skills.
  • Proficiency with customer service software, CRM systems, and scheduling tools.
  • Collaborative, team-oriented mindset with the ability to work across departments.
  • Primarily office-based role with standard desk/computer work, occasional walking or standing, and limited travel for on-site coordination.

What we offer:

  • Personal and Professional Development opportunities
  • Employee Stock Ownership Plan (ESOP)
  • Paid-Time Off
  • Birthday off with pay
  • Paid Parental Leave
  • Educational Reimbursement
  • Generous product discount
  • 401K retirement plan with company match
  • Health, Life, Dental, and Vision Insurance
  • Long, short term disability insurance
  • Health and Wellness Program
  • Fun company activities - involvement in the community!

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

Boston Inc is an Equal Opportunity Employer

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