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Customer Services Professional Jobs in Indiana (NOW HIRING)

Ivy Tech

Enrollment Services Professional

East Chicago, IN · On-site

$40K - $45K/yr

The Enrollment Services Professional (ESP) provides direct student support at the Ivy Tech Lake ... Two years of experience in customer relations, recruiting, or sales are essential Prior experience ...

Ivy Tech

Enrollment Services Professional

East Chicago, IN · On-site

$40K - $45K/yr

The Enrollment Services Professional (ESP) provides direct student support at the Ivy Tech Lake ... Two years of experience in customer relations, recruiting, or sales are essential Prior experience ...

Jj

Professional, Customer Service Systems

Warsaw, IN

$14.50 - $18.25/hr

TheProfessional, Customer Service Systemspartners with IT, Commercial Technology, and business stakeholders to support system functionality, analyze issues, and improve processes that ...

King Heating Cooling and Plumbing

Be Seen First

HVAC Services Professional

Crown Point, IN · On-site

$25 - $45/hr

If you live for troubleshooting thrills, customer high-fives, and being the hero who restores comfort, this is your ultimate arena. Job Summary We're on the hunt for rockstar HVAC Service Technicians ...

Johnson & Johnson

Professional, Customer Orders

Warsaw, IN · On-site

$14.50 - $18.25/hr

Collaborate with crossfunctional teams (Sales, Customer Service, Supply Chain, Finance, and IT) to improve ordertocash processes and system performance. * Analyze business processes and system data ...

Jj

Professional, Customer Orders

Warsaw, IN · On-site

$14.50 - $18.25/hr

Collaborate with crossfunctional teams (Sales, Customer Service, Supply Chain, Finance, and IT) to improve ordertocash processes and system performance. * Analyze business processes and system data ...

Ivy Tech

Student Service Professional (SSP)

Kokomo, IN · On-site

$41K - $43K/yr

The Student Services Professional (SSP) serves as the initial point of contact for students on the ... (CRM) tool. Using Ivy Connect to assess the effectiveness of various recruitment efforts and adjust ...

Ivy Tech

Student Service Professional (SSP)

Kokomo, IN · On-site

$41K - $43K/yr

The Student Services Professional (SSP) serves as the initial point of contact for students on the ... (CRM) tool. Using Ivy Connect to assess the effectiveness of various recruitment efforts and adjust ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

... Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer service professionals across multiple locations who ...

IvyTech

Student Service Professional (SSP)

Kokomo, IN · On-site

$41K - $43K/yr

The Student Services Professional (SSP) serves as the initial point of contact for students on the ... (CRM) tool. Using Ivy Connect to assess the effectiveness of various recruitment efforts and adjust ...

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Customer Services Professional information

What is a customer services professional?

Customer Services Professionals are individuals who assist customers by addressing inquiries, resolving complaints, and providing information about products or services. They work in various industries, including retail, finance, telecommunications, and more. Their main goal is to ensure customer satisfaction by delivering prompt and effective support through phone, email, chat, or in person. Customer Services Professionals need strong communication, problem-solving, and interpersonal skills to handle diverse customer needs. They play a crucial role in building and maintaining positive relationships between a company and its customers.

What are the key skills and qualifications needed to thrive as a customer services professional?

To thrive as a Customer Services Professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Exceptional patience, active listening, and conflict resolution skills help professionals excel in addressing diverse customer needs. These skills ensure positive customer experiences, effective issue resolution, and contribute to overall customer satisfaction and loyalty.

What are some common challenges faced by customer services professionals, and how can they be effectively managed?

Customer Services Professionals often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining accurate records while multitasking. Effective management of these challenges involves developing strong communication skills, practicing patience, and utilizing available resources like knowledge bases and support from team members. Regular training and feedback sessions can also help professionals stay updated on best practices, ensuring a positive and productive work environment.

What is the difference between Customer Services Professional vs Customer Support Specialist?

AspectCustomer Services ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma; certifications in customer support or technical troubleshooting are common
Work EnvironmentCall centers, retail, service desks, online supportTechnical support centers, online chat, phone support, help desks
Employer & IndustryRetail, hospitality, telecommunications, service industriesIT, software, technology, electronics industries
Search & Comparison IntentCustomer Services Professional vs Customer Support Specialist

While both roles focus on assisting customers, Customer Services Professionals typically handle general inquiries and service requests across various industries, whereas Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related fields. The roles overlap in customer interaction and require strong communication skills, but the support specialist role may demand more technical knowledge.

What types of jobs fall under customer services professional?

Jobs that fall under the customer services professional category include roles such as customer service representative, call center agent, technical support specialist, client services associate, and help desk technician. These positions typically involve assisting customers, resolving issues, and providing information through various communication channels like phone, email, or chat, often requiring strong communication skills and familiarity with customer management tools.

What are the most commonly searched types of Customer Services jobs in Indiana?

The most popular types of Customer Services jobs in Indiana are:

What cities in Indiana are hiring for Customer Services Professional jobs?

Cities in Indiana with the most Customer Services Professional job openings:

Customer Services Professional jobs near you
Infographic showing various Customer Services Professional job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Customer Services Representative

Indotronix International Corporation

Indianapolis, IN • On-site

$22 - $23/hr

Contractor

Re-posted 6 days ago

Job description

Job Title: Customer Services Representative
Duration: 6+ Months (Possible Extension)
Location: Indianapolis, IN
Working Model: Onsite
Pay Rate Range: $22-$23.95/Hr on W2
 
Responsibilities include:
  • Prior experience in a fast-paced call center environment
  • Customer service related experience.
  • Enjoys Learning about a variety of Revenue tax procedures, including tax filing and payment requirements.
  • Provide best-in-class customer service by phone and in written correspondence in a fast-paced call-center environment.
  • Apply knowledge acquired in training and utilize resources to analyze and problem-solve.
  • Respond to a variety of tax inquiries.
  •  Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling and punctuation both verbally and in written formats.
  • Comply with all ethical and confidentiality requirements.
  • Work Schedule: 7.5 hour day, 37.5 hour week, Monday through Friday, from 8am to 4:30pm, 1 hour lunch
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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