Customer Services Assistant Jobs in Indiana (NOW HIRING)

Building Services Assistant
City: Hammond
Job Description:
Overview of Building Services Assistant
The Building Services Department at PNW is seeking a Building Services Assistant to join their team!
Schedule:

• This current posted position will be working Monday - Friay, 8:00am - 4:30pm

Pay range:

• $17.00 - $18.25 per hour. Day shift positions do not receive shift differential and parking fees do apply.

Duties and Responsibilities of Building Services Assistant

• Setup & Dismantle furniture and equipment for events
• Work directly with event sponsors and customers for any special needs during the event
• Work with scheduling department to identify customer expectations
• Provide support to the University for office, furniture, and equipment moves
• Work directly with the customer to determine time of delivery and placement of furniture or equipment
• Perform custodial functions in assigned buildings/areas in accordance with attached standard operating procedures. Types of custodial activities include but are not limited to: Mopping, sweeping, scrubbing, stripping, waxing, and buffing floors. Disinfecting toilets and sinks. Cleaning walls and washing windows. Areas include but are not limited to: Stairwells, lounges, hallways and gym, Offices, Classrooms/Conference rooms, Laboratories, Vending/lounges, Restrooms, Library, Cafeteria/dining. Replenish restroom supplies.
• Safely use cleaning chemicals, load and chemical dispensers, deliver supplies to areas as needed
• Operate and maintain power and non-power equipment: which include mops, shovels, brooms, pressure washers, scrubbers, power floor sweepers, shampoos, vacuums, high speed floor machines, buffers, walk behind floor machines and floor machine riders
• Works with little supervision and assumes primarily responsibility to meet the custodial needs of the building occupants during assigned shift Perform floor preparation, care and maintenance of public areas, which include but are not limited to entranceways, stairwells, lounges, hallways.
• Respond to Customer Service Calls throughout the day, in response to customer needs. Utilize excellent customer service skills when communicating with faculty, staff, students and other internal and external departmental stakeholders.
• Perform recycling duties which include but not limited to pick up and emptying of recycling bins throughout various building on campus.
• Operate University Vehicles
• Must be able to travel to other PNW locations as needed.
• Report building damages, problems, and or needs to supervisor on shift
• Perform clean up after floods, vandalism, fires, etc.
• Work overtime periodically to meet the business needs of the University

Secondary Duties:

• Assist General Services in the operation of Mail Services & Package Delivery, Shipping & Receiving
• Assist Grounds in general tasks and snow removal and Maintenance in general tasks as needed

Benefits of Building Services Assistant

• Full benefits - Medical, Dental, Vision, Short Term Disability, Retirement, Life Insurance and more
• Ten paid vacation days first year of employment
• Ten paid holidays
• University paid and matching contribution to retirement
• University contribution to Health Savings Account -
  • Plus, a chance to earn more through participating in University Wellness Initiatives
• Employee Wellness Programs
• Paid Parental Leave
• Tuition remission for you, your spouse and dependent children at any Purdue campus

For more information on our excellent benefit package, please visit: https://www.pnw.edu/human-resources/benefits/
Education

• Requires High school diploma/GED

Experience

• One-year experience in custodial or event support or moving support
• Prior work in an educational environment is preferred

Core Competencies

• Work effectively and efficiently in that may require working individually or with others n a team-oriented environment
• Maintain constructive relationships/partnerships with co-workers through positive
• Be able to perform job responsibilities with direct or minimum supervision
• Basic computer skills required
• Communicate and provide feedback related to Work Unit, Team, and self evaluation
• Must have the ability to provide excellent service to internal and external customers with excellent being defined as very strong performance that regularly exceeds expectations and potentially a few areas that are average
• Valid driver's license required and must be an acceptable vehicle driver under the Purdue University Risk Management Standards
• Must be able to bend, kneel, climb a ladder up to 10 ft. high, and lift up to 50-80 lbs and on occassions up to 100 lbs
• Demonstrate stable work history
• Able to work adjusted schedule dependent upon area of coverage
• Ability to work overtime to meet the business needs of the University
• Must be able to travel to other PNW locations as needed
• As business needs arise employees may be required to be reassigned to a different campus location. Example, major moves may require additional assistance at another PNW location during working hours.
• Perform other related duties as requested

Additional Information
Purdue will not sponsor employment authorization for this position
Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.
Purdue University Northwest is an equal opportunity/equal access university.
Purdue University Northwest (PNW) is a student-centered university that transforms lives through innovative education, impactful research and community engagement. Located in Northwest Indiana in the greater Chicago area and near the Indiana Dunes National Park, PNW serves approximately 9,000 students, including 6,000 core students, in a wide range of academic programs at the baccalaureate, master's and applied doctoral levels.
Purdue Northwest employs more than 1,000 faculty and staff members for operations at its main campus in Hammond, Ind., and its branch campus in Westville, Ind., plus additional sites in Northwest Indiana including the Gabis Arboretum near Valparaiso, Ind. PNW's values reflect the university's commitment to respect, innovation, a student-centric university, and excellence.
PNW is consistently ranked among the best public regional universities in U.S. News & World Report's annual Best Colleges report and is recognized as a First Scholars institution as well an Innovation and Economic Prosperity University. With its vision to cultivate leaders, inspire excellence, and impact our world, PNW advances the socioeconomic mobility of its students and positively impacts regional development.
FLSA Status
Non-Exempt