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Customer Services Assistant Jobs in Indiana (NOW HIRING)

Anytime Fitness

Operations & Customer Service Assistant

IN · On-site

$9 - $12/hr

We are looking for a reliable Club Operations Assistant to help keep our Anytime Fitness DeMotte ... Each day, you will spend 4 hours providing exceptional customer service and administrative support ...

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Client Experience Coordinator

Evansville, IN · On-site +1

$17.25 - $22.50/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

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Customer Services Assistant information

What is a customer services assistant?

Customer Services Assistants are professionals responsible for providing support and assistance to customers, either in person, over the phone, or via digital channels. Their main duties include answering customer queries, resolving complaints, processing orders, and ensuring a positive experience for clients. They often work in retail, call centers, banks, or other customer-facing industries. Strong communication and problem-solving skills are essential for this role. Customer Services Assistants play a vital part in maintaining customer satisfaction and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer services assistant?

To thrive as a Customer Services Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is commonly required. Patience, active listening, and a positive attitude help you stand out in interactions with customers and team members. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

What are some common challenges faced by customer services assistants, and how can they be effectively managed?

Customer Services Assistants often encounter high call volumes, irate customers, and the need to resolve complex issues swiftly. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Successful assistants utilize active listening and empathy to de-escalate tense situations, while leveraging company resources and teamwork to find solutions. Regular training and support from supervisors also play a key role in handling these challenges effectively.

What is the difference between Customer Services Assistant vs Retail Sales Associate?

AspectCustomer Services AssistantRetail Sales Associate
Required credentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience beneficial
Work environmentCall centers, customer support desks, retail storesRetail stores, shopping malls, supermarkets
Employer & industry usageCustomer service departments across various industriesRetail industry, sales-focused environments
Common search intentCustomer support, service roles, communication skillsSales, product knowledge, customer interaction

While both roles involve interacting with customers, a Customer Services Assistant primarily focuses on resolving customer issues and providing support, often in a call center or support desk setting. In contrast, a Retail Sales Associate emphasizes selling products and assisting customers in a retail environment. Both roles require strong communication skills and a high school diploma, but their daily tasks and work settings differ.

Is remote customer services assistant a stressful job?

A remote customer services assistant role can be stressful due to handling customer inquiries, complaints, and maintaining productivity remotely. Managing high call volumes, meeting performance targets, and using communication tools like live chat or email can contribute to stress levels, but proper training and support can help mitigate these factors.

What are the most commonly searched types of Customer Services jobs in Indiana?

The most popular types of Customer Services jobs in Indiana are:

What cities in Indiana are hiring for Customer Services Assistant jobs?

Cities in Indiana with the most Customer Services Assistant job openings:

Customer Services Assistant jobs near you
Infographic showing various Customer Services Assistant job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Operations & Customer Service Assistant

Anytime Fitness

Demotte, IN • On-site

$9 - $12/hr

Other

Re-posted 8 days ago

Anytime Fitness rating

6.4

Company rating: 6.4 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

26th of 63 rated gym and leisure clubs

Job description

Club Operations Assistant

Are you a high-energy, organized individual who loves fitness and takes pride in a job well done? We are looking for a reliable Club Operations Assistant to help keep our Anytime Fitness DeMotte fitness community sparkling clean, welcoming, and running smoothly. Located at 1334 15th St. SE, DeMotte, IN 46341, this is a unique, split-responsibility role perfect for a self-motivated go-getter. Each day, you will spend 4 hours providing exceptional customer service and administrative support in the front office, and 2.5 hours executing rigorous facility cleaning to ensure our members have a world-class environment to train in. We offer a flexible but consistent schedule (Monday through Thursday) with two shift options depending on whether you prefer to clean before or after your office hours.

Club Operations & Member Support (4 Hours/Day: 3:00 PM – 7:00 PM)
  • Partner with the Club Manager to run an efficient, high-energy sales and front office.
  • Warmly greet members, answer phones, make outbound calls, and assist with account management using our club software.
  • Confidently handle member inquiries and hold boundaries firmly but politely (e.g., explaining club policies and contract terms).
  • Inspire, motivate, and hold our members accountable to their fitness goals, keeping their quality of life at the center of everything you do.
Facility Upkeep & Cleaning (2.5 Hours/Day: Flexible Before or After Office Hours but must be consistent once you decide.)
  • Maintain a "sparkling clean" facility by deep-cleaning bathrooms from top to bottom.
  • Vacuum, sweep, and mop club flooring and high-traffic areas.
  • Thoroughly wipe down, sanitize, and dust fitness equipment.
  • Monitor, restock, and fill member spray bottles and gym supplies.
  • Work efficiently and independently to maximize cleaning time without distraction.

What We Are Looking For

  • Coachability: You take feedback well and are eager to learn our proven sales and service processes.
  • Resilience: You are comfortable with difficult or firm conversations and don't feel intimidated when you have to say "no" to a member request.
  • Strong Work Ethic: You thrive in a fast-paced environment and prioritize getting things done over casual socializing.
  • Passion for Fitness: You understand the power of a healthy lifestyle and want to influence others positively.
  • Consistency: Able to commit to a fixed, reliable schedule Monday through Thursday.

Compensation: $9.00 - $12.00 per hour

What Anytime Fitness employees say

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