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Customer Services Intern Jobs (NOW HIRING)

NECCO

Integrated Services Intern

Beckley, WV

$14.75 - $19.75/hr

Necco has an opportunity for an Integrated Services Intern. This role requires an educational ... Ensure the confidentiality of all customer and client records * Ensure documentation is completed ...

Necco

Integrated Services Intern

Columbus, OH · On-site

$14.50 - $19.25/hr

Necco has an opportunity for an Integrated Services Intern. This role requires an educational ... Ensure the confidentiality of all customer and client records * Ensure documentation is completed ...

Pacs

$32K - $38K/yr

General Purpose The Administrative Services Intern supports daily departmental operations by ... Provide customer service support by responding to internal inquiries and routing requests ...

New

Hillsborough County

Park Services Intern

Tampa, FL

$16.50/hr

Job Overview The Park Services Internship with Hillsborough County Parks and Recreation offers a ... Core Competencies Customer Commitment: Proactively seeks to understand the needs of our customers ...

PACS

Administrative Services Intern

Farmington, UT · On-site

$30K - $36K/yr

General Purpose The Administrative Services Intern supports daily departmental operations by ... Provide customer service support by responding to internal inquiries and routing requests ...

PHI Health

Patient Financial Services Intern

Tempe, AZ · On-site

$17.02/hr

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

PHI Health

Patient Financial Services Intern

Tempe, AZ · On-site

$17.02/hr

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

PHI Health

Patient Financial Services Intern

Tempe, AZ · On-site

$17.02/hr

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

PHI Health

Patient Financial Services Intern

Tempe, AZ

$17.02/hr

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

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Customer Services Intern information

What does a customer services intern do?

A Customer Services Intern assists the customer service team by handling customer inquiries, resolving basic issues, and providing support through phone, email, or chat. They may help process orders, update customer records, and gather feedback to improve service quality. This role offers hands-on experience in understanding customer needs and learning effective communication skills. Interns also get exposure to the company's products or services and learn how to handle challenging situations professionally.

What are the key skills and qualifications needed to thrive as a customer services intern, and why are they important?

To thrive as a Customer Services Intern, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or ongoing college coursework. Familiarity with customer relationship management (CRM) software and basic office tools like email and spreadsheets is often expected. Customer orientation, patience, and teamwork are standout soft skills in this position. These skills and qualities are crucial for providing effective support, resolving issues efficiently, and ensuring a positive customer experience.

What is the difference between Customer Services Intern vs Customer Support Representative?

AspectCustomer Services InternCustomer Support Representative
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma; some roles prefer post-secondary education
Work EnvironmentInternship setting, often in office or retailCustomer service centers, call centers, or online support
Employer & Industry UsageEntry-level, temporary position in various industriesFull-time or part-time role in retail, tech, telecom, etc.
Common Search & Comparison IntentUnderstanding entry-level customer service rolesSeeking customer support jobs or career progression

The Customer Services Intern role is typically an entry-level, temporary position aimed at gaining experience, often requiring minimal credentials. In contrast, a Customer Support Representative is a more permanent, full-time role focused on resolving customer issues. Both roles are common in various industries and serve as foundational customer service positions, but they differ mainly in duration, responsibilities, and career development potential.

What cities are hiring for Customer Services Intern jobs?

Cities with the most Customer Services Intern job openings:

What are the most commonly searched types of Customer Services jobs?

The most popular types of Customer Services jobs are:

What states have the most Customer Services Intern jobs?

States with the most job openings for Customer Services Intern jobs include:

Customer Services Intern jobs near you

Regulatory Services Intern (48395)

CITY OF COVINGTON

Covington, KY • On-site

$12 - $15/hr

Part-time, Internship

Posted 29 days ago

Job description

Regulatory Services Intern
City of Covington, KY
Economic Development Department
Location: City Hall
Part-time, 20-22 hours per week
Hours: Monday through Friday, 8:00 am - 4:30 pm (Flexible)
$12.00 - 15.00/hour
Why Covington?
Are you interested in development, urban planning, real estate, or government? Covington, Kentucky, offers a unique opportunity to gain hands-on experience in economic development while directly contributing to the revitalization of a historic city. Covington is undergoing significant transformation-creating new businesses, attracting talent, and driving investment to help shape the city into a great place to live, work, and play.
As a Regulatory Services Intern with the City of Covington, you'll get a behind-the-scenes look at the economic development process, learning about local zoning ordinances, historic preservation design guidelines, and other key elements that shape the future of our community. In 2022 alone, Covington saw the creation of 1,084 jobs and over $44 million in capital investment, and as part of the Economic Development Department, you will be directly involved in supporting that growth.
This internship offers a great introduction to the world of economic development, with the opportunity to provide administrative support to the Regulatory Services Team and gain valuable experience that will help shape your career in public service or the private sector. You'll not only understand how local government operates on a day-to-day basis but also learn how development decisions impact communities, businesses, and residents
Role Overview
The Regulatory Services Intern reports to the Economic Development staff and provides valuable administrative support to the department's regulatory services team. This internship will offer a hands-on learning experience in urban planning, zoning ordinances, historic preservation, and the various processes that contribute to economic development. As an intern, you'll gain insight into the operational aspects of city government and economic development practices, while making a meaningful contribution to the revitalization and growth of Covington.
Key Responsibilities
  • Administrative support for Economic Development staff, including assisting with permit applications and preparing for board meetings.
  • Conduct research and collect information to assist in various economic development projects.
  • Support the preparation of PowerPoint presentations for board meetings and other public presentations.
  • Receive, sort, and input permit applications using iWorq, an online application system.
  • Assist with maintaining and organizing department records and files.
  • Provide customer service in-person and over the phone, addressing inquiries from businesses, homeowners, and the public.
  • Attend bi-weekly ticket appeal meetings with the Infrastructure Specialist to gain exposure to city processes.
  • Assist with the posting of public notices and mailing of letters for public hearings and meetings.
  • Participate in department projects and initiatives, contributing ideas and gaining hands-on experience in the field of economic development.
  • Telephone skills and the confidence to call businesses and homeowners.
  • Ability to complete basic arithmetic (addition, subtraction, multiplication, and division).
  • Must have a professional understanding of the work environment and adhere to confidentiality standards.

Knowledge, Skills, and Abilities
Knowledge:
  • Basic understanding of zoning laws, urban planning, and historic preservation.
  • Familiarity with Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook.
  • Knowledge of GIS (Geographic Information Systems) and/or graphics software is a plus.
  • Understanding of the regulatory process for economic development in a municipal context.

Skills:
  • Excellent customer service skills, both in-person and over the phone.
  • Strong communication and writing skills, including the ability to compose clear and accurate reports.
  • Good organizational skills and ability to manage multiple tasks at once.
  • Ability to use GIS and/or other relevant software to support department work.
  • Attention to detail and commitment to accuracy in administrative tasks.

Abilities:
  • Ability to work independently and as part of a team.
  • Ability to interact professionally with colleagues, business owners, and residents.
  • Ability to handle confidential information with discretion.
  • Strong willingness to learn and contribute to the success of the Economic Development Department.

Qualifications
Minimum Requirements:
  • Currently enrolled in a college or university program, pursuing a degree in business, economics, urban planning, political science, real estate, or a related field.
  • Junior, senior, or graduate student.
  • Above-average academic record with relevant extracurricular activities or work experience.
  • A strong interest in public service, urban planning, and economic development.

Preferred Qualifications:
  • Experience with GIS and/or graphics software.
  • Familiarity with zoning or historic preservation.
  • Strong understanding of economic development principles.

Why Join Us?
  • Hands-on Learning: Gain real-world experience in economic development and urban planning that will directly prepare you for a career in the field.
  • Impactful Work: Your work will help shape the future of Covington and support the city's growth and revitalization efforts.
  • Flexible Schedule: Work 20-22 hours per week with a flexible schedule to accommodate your academic commitments.
  • Career Growth: Opportunities to develop valuable skills and make professional connections that can help you launch your career in urban planning, economic development, or government services.
  • Collaborative Environment: Work alongside passionate professionals who are dedicated to improving the City of Covington and supporting each other's growth.
How to Apply:
Interested candidates should submit a resume, cover letter, and briefly explain your interest in working with the City of Covington.
EEO Statement
The City of Covington is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workforce that reflects the rich variety of perspectives, backgrounds, and experiences in our community. We encourage individuals from all walks of life to apply and proudly provide equal employment opportunities to all applicants, regardless of race, color, sex (including gender, sexual orientation, and gender identity), religion, national origin, age, disability, or any other protected characteristic.

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