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Customer Services Associate Jobs in Quebec (NOW HIRING)

The Job The Customer Success Associate (CSA) supports customers throughout their lifecycle - from ... Identify opportunities to improve or expand the customer's services through client engagement and ...

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Customer Services Associate information

What is the difference between Customer Services Associate vs Customer Support Specialist?

AspectCustomer Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, online support platforms, technical service departments
Employer & Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, electronics, telecommunications
Common Search & Comparison IntentCustomer Services Associate vs Customer Support Specialist

The main difference is that Customer Services Associates typically handle general customer inquiries and transactions in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting for products or services. Both roles require strong communication skills but differ in technical complexity and work environment.

What are the most commonly searched types of Customer Services jobs in Quebec?

The most popular types of Customer Services jobs in Quebec are:

What are popular job titles related to Customer Services Associate jobs in Quebec?

For Customer Services Associate jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Customer Services Associate jobs in Quebec look for?

The top searched job categories for Customer Services Associate jobs in Quebec are:

What cities in Quebec are hiring for Customer Services Associate jobs?

Cities in Quebec with the most Customer Services Associate job openings:

Infographic showing various Customer Services Associate job openings in Quebec as of August 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution.

(CAN) Customer Service Desk Associate

Walmart

Victoriaville, QC • On-site

CA$18.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,488 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart's values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.
Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
Sales Tax and Records
Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.


The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste debute a 18.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

110 Blvd Arthabaska O, Victoriaville, QC G6S 0P2, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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