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Customer Services Assistant Jobs in Quebec (NOW HIRING)

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

... customer service. * Providing technical support for decision making to operations. * Assist in developing standards and specification for capital and operating repairs and services * Assist with ...

... customer service. * Providing technical support for decision making to operations. * Assist in developing standards and specification for capital and operating repairs and services * Assist with ...

We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Greet customers and ensure a good customer experience * Assist customers in loading products in ...

We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Your role: * Assist customers with their information/product requirements in the store or over the ...

We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Your role: * Assist customers with their information/product requirements in the store or over the ...

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Customer Services Assistant information

What are Customer Services Assistants?

Customer Services Assistants are professionals responsible for providing support and assistance to customers, either in person, over the phone, or via digital channels. Their main duties include answering customer queries, resolving complaints, processing orders, and ensuring a positive experience for clients. They often work in retail, call centers, banks, or other customer-facing industries. Strong communication and problem-solving skills are essential for this role. Customer Services Assistants play a vital part in maintaining customer satisfaction and representing the company's values.

What are the key skills and qualifications needed to thrive as a Customer Services Assistant, and why are they important?

To thrive as a Customer Services Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is commonly required. Patience, active listening, and a positive attitude help you stand out in interactions with customers and team members. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

What is the difference between Customer Services Assistant vs Retail Sales Associate?

AspectCustomer Services AssistantRetail Sales Associate
Required credentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience beneficial
Work environmentCall centers, customer support desks, retail storesRetail stores, shopping malls, supermarkets
Employer & industry usageCustomer service departments across various industriesRetail industry, sales-focused environments
Common search intentCustomer support, service roles, communication skillsSales, product knowledge, customer interaction

While both roles involve interacting with customers, a Customer Services Assistant primarily focuses on resolving customer issues and providing support, often in a call center or support desk setting. In contrast, a Retail Sales Associate emphasizes selling products and assisting customers in a retail environment. Both roles require strong communication skills and a high school diploma, but their daily tasks and work settings differ.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or skilled trades, which may require certifications or extensive experience but not necessarily a degree. Such roles often demand strong communication skills, negotiation abilities, or technical expertise.

Is a CSA job stressful?

A Customer Services Assistant (CSA) role can be stressful due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude under pressure. However, stress levels vary depending on the work environment, workload, and individual coping skills. Good communication skills and time management can help mitigate stress in this role.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.

How can I make 2000 a week working from home?

A Customer Services Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume customer inquiries. Developing strong communication skills and using remote work tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles, freelance work, or performance-based incentives.

What are some common challenges faced by Customer Services Assistants, and how can they be effectively managed?

Customer Services Assistants often encounter high call volumes, irate customers, and the need to resolve complex issues swiftly. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Successful assistants utilize active listening and empathy to de-escalate tense situations, while leveraging company resources and teamwork to find solutions. Regular training and support from supervisors also play a key role in handling these challenges effectively.
What are the most commonly searched types of Customer Services jobs in Quebec? The most popular types of Customer Services jobs in Quebec are:
What cities in Quebec are hiring for Customer Services Assistant jobs? Cities in Quebec with the most Customer Services Assistant job openings:
Infographic showing various Customer Services Assistant job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Service Assistant (Casual)

Farm Credit Canada

Saint-hyacinthe, QC

Part-time

Posted 8 days ago


Job description

Closing Date (MM/DD/YYYY):

08/16/2026

Worker Type:

Casual

Language(s) Required:

French

Term Duration (in months):

Why FCC?

At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here's what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

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How you'll make an impact

As a Customer Service Assistant, you'll be the first point of contact for customers and play a key role in office operations and the overall customer experience. With your strong organization skills, you'll keep accurate documentation, maintain office systems, and support the effective daily functioning of the district or field office.

You'll work closely with Relationship Managers, Customer Service Managers, and district staff to deliver outstanding service and keep office operations running smoothly.

If you love building relationships, solving problems, and delivering excellent service, this could be the role for you.


What you'll do

  • Provide friendly, professional customer service by greeting visitors, handling reception, and responding to inquiries in person and by phone
  • Manage office and administrative tasks, including preparing documentation and correspondence, maintaining filing systems, and updating customer records
  • Process mail, payments, and daily banking, ensuring accuracy and timely handling of customer transactions
  • Coordinate office operations by ordering supplies, generating reports and supporting district events
  • Proactively coordinate office needs to resolve issues before they impact operations

What you'll bring to the team

Required qualifications:

  • A certificate in office administration or at least one year of related experience (or an equivalent combination of education and experience)
  • General knowledge of administrative processes
  • Working knowledge of common software applications, including Microsoft 365, and comfort with computer-based tasks

Preferred qualifications:

  • Customer service experience, ideally in a financial, law, agricultural or advisory setting
  • Bilingualism (English and French) is an asset

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.