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Customer Services Associate Jobs in Quebec (NOW HIRING)

RONA

... and pharmacy services * Opportunities for advancement within the company * An employer that ... Become a member of our Rona customer service team and make a real difference to our customers' day.

RONA

Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills while ...

RONA

customer service associate

Boucherville, QC · On-site

... and pharmacy services * Opportunities for advancement within the company * An employer that ... Greet customers warmly and ensure an excellent customer experience * Assess customer needs and ...

RONA

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our ...

RONA

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our ...

RONA

Customer Service Associate

Port-cartier, QC · On-site

... and pharmacy services * Opportunities for advancement within the company * An employer that ... Greet customers warmly and ensure an excellent customer experience * Assess customer needs and ...

New

RONA

customer service associate

Boucherville, QC · On-site

... and pharmacy services * Opportunities for advancement within the company * An employer that ... Greet customers warmly and ensure an excellent customer experience * Assess customer needs and ...

Walmart

CA$18.75/hr

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

Walmart

CA$18.75/hr

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

Walmart

(CAN) Customer Service Desk Associate

Quebec, QC · On-site

CA$18.75/hr

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

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All JobsCustomer Services Associate JobsCustomer Services Associate Jobs in Quebec

Customer Services Associate information

What is the difference between Customer Services Associate vs Customer Support Specialist?

AspectCustomer Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, online support platforms, technical service departments
Employer & Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, electronics, telecommunications
Common Search & Comparison IntentCustomer Services Associate vs Customer Support Specialist

The main difference is that Customer Services Associates typically handle general customer inquiries and transactions in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting for products or services. Both roles require strong communication skills but differ in technical complexity and work environment.

What are the most commonly searched types of Customer Services jobs in Quebec? The most popular types of Customer Services jobs in Quebec are:
What cities in Quebec are hiring for Customer Services Associate jobs? Cities in Quebec with the most Customer Services Associate job openings:
Customer Services Associate jobs near you
Infographic showing various Customer Services Associate job openings in Quebec as of July 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution.

Full Time Customer Service Associate

Leon's Furniture

Laval, QC

Full-time

Posted 8 days ago

Job description

Apercu

Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon's Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we're proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon's can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep "as-is" (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Comprehensive Employee Benefit Package after 3 months
  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques

Additional Information:

  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you're ready to bring your expertise and leadership to Leon's, we'd love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.

Employment Type: FULL_TIME

Apply