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Customer Service Jobs in Three Rivers, MI (NOW HIRING)

Carpenter Co.

Customer Service Manager

Elkhart, IN · On-site

Carpenter Co has an immediate opening for a Customer Champion (aka Customer Service Manager) over our Carpet Cushion product line at our Elkhart, IN manufacturing facility, reporting to the Division ...

System One

Customer Service Representative

Portage, MI · Remote

$21.98/hr

Customer Service Representative Type: Contract Compensation: $21.98 Work Model: Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced ...

Walgreens

Customer Service Associate

Coldwater, MI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Walgreens

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Forest River

Customer Service Specialist

Elkhart, IN · On-site

$16.25 - $21.50/hr

The position of a Customer Service Specialist is designed to assist customers with their service needs. Often customers call for information on how to properly utilize their RV or when their RV needs ...

Walgreens

Customer Service Associate

Kalamazoo, MI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kalamazoo, MI · On-site

$12.25 - $16.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

J&B Medical

Customer Service Representative

Mishawaka, IN · On-site

$14.75 - $20/hr

Department: Customer Service Classification: Non-exempt Reports to: Team Support/Team Lead Created on: 05/08/2019 Summary: The Customer Service Representative ensures customer satisfaction by ...

Walgreens

Customer Service Associate

Goshen, IN · On-site

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$25 - $28/hr

The Position - Customer Service Specialist We are seeking a dependable and customer focused Customer Service Specialist to join our team at a lead manufacturer of professional sewer and drain ...

Walgreens

Customer Service Associate

Mishawaka, IN · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Granger, IN · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Bennington

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

The Customer Service Associate will be responsible to provide customer service to the dealer network, product users, and provide accurate part information to process orders. ESSENTIAL DUTIES ...

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

The Position - Customer Service Specialist We are seeking a dependable and customer focused Customer Service Specialist to join our team at a lead manufacturer of professional sewer and drain ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Three Rivers, MI

Customer Service information

See Three Rivers, MI salary details

$9

$17

$24

How much do customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service in Three Rivers, MI is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.28 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Three Rivers, MI?

The most popular types of Customer Service jobs in Three Rivers, MI are:

What are popular job titles related to Customer Service jobs in Three Rivers, MI?

For Customer Service jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Three Rivers, MI look for?

The top searched job categories for Customer Service jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Customer Service jobs?

Cities near Three Rivers, MI with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Three Rivers, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,058 per year, or $17.3 per hour.

Customer Service Manager

Carpenter Co.

Elkhart, IN • On-site

Full-time

Medical

Posted 19 days ago

Carpenter Co. rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Carpenter Co has an immediate opening for a Customer Champion (aka Customer Service Manager) over our Carpet Cushion product line at our Elkhart, IN manufacturing facility, reporting to the Division Manager. This position is responsible for monitoring and pushing for resolution of issues through our plant management and sales personnel, when needed, to ensure these issues are resolved in a thorough and efficient manner.
Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another - all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!
The Customer Champion must be able to establish a constant open channel of communication between customers and production. This role will require daily communication with employees in the plant, department supervisors, other department managers, and plant management. This position works in a normal manufacturing and office environment with exposure to temperature changes and different noise levels. Major challenges involve continuously keeping our customers happy by ensuring we ship quality products that are accurate and on-time.
Additional responsibilities of this position:
  • Perform as an order expeditor
  • Liaison between the production plant and the Customer
  • Meet with production daily to ensure all customers are shipped complete and on time
  • Coordinate product changes with production
  • Satisfy the Customer without compromising the company's commitment to produce and ship a quality product at a fair price
  • Develop and nurture a partnership with the customer through regular communications
  • Be objective by looking Carpenter through the eyes of the Customer
  • Assist in troubleshooting, research and soling problems from either the production or sales side of the business
  • Monitor service and quality
  • Maintain materials list
  • Processes CC employee Sales
  • Champion Customer complaints
  • Processes Customer Credits
  • Supervises Customer Service Representatives
  • Schedules and fills truck for Carpet Cushion rolls
  • Key in orders and follow up with Customers
  • Enter and maintain customer records and pricing.
  • Travels to customers less than 10% of the time to visit with customers

Skills/Requirements:
  • Bachelor's Degree required.
  • Five plus years of previous customer service experience.
  • Two years' experience in sales.
  • Two years' experience in management.
  • Experience in a manufacturing environment is a plus.
  • SAP, Excel and Word experience preferred.
  • Occasional travel (under 10%) to customer locations.

Normal Office Hours: 7:00am to 4:00pm, M-F, with a one-hour lunch break coordinated with the CSRs within your department for departmental coverage.
Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment.
Carpenter Co. offers a comprehensive benefits package including excellent health insurance, generous profit sharing plan, and much more. We offer long-term career opportunities for our employees in a stable industry and clean working environment. We also offer tuition reimbursement to our employees after 1 year of service. Our Elkhart Branch employees average over 10 years of service with the company, and we'd like for you to join us! To learn more, check us out at www.carpenter.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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