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Customer Service Professional Jobs in Three Rivers, MI

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

Responsibility Highlights Represent Spartan Tool in a positive and professional manner Work with all company personnel and outside contacts to proactively satisfy existing customer service requests ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15 - $20.50/hr

We are seeking a Customer Service Agent to join our team! A customer service representative will ... Positive and professional demeanor * Excellent written and verbal communication skills This ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job ... Positive and professional demeanor * Excellent written and verbal communication skills This ...

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$25 - $28/hr

Represent Spartan Tool in a positive and professional manner * Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs * Work with ...

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

Represent Spartan Tool in a positive and professional manner * Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs * Work with ...

Palomino RV

Customer Service Specialist

Elkhart, IN · On-site

$16.50 - $21.75/hr

Customer Service Specialist Forest River, Inc., the Nation's largest manufacturer of Recreational ... Respond to all communications timely & professionally * Listen and determine what the consumer ...

Conn-Selmer

Customer Service Representative

Elkhart, IN · On-site

$15.50 - $21/hr

Answer customer service inquiries promptly and in a courteous, professional manner * Receive and process orders promptly and accurately according to policies in place * Collaborate with credit and ...

Forest River

Customer Service Specialist

Elkhart, IN · On-site

$16.50 - $21.75/hr

The position of a Customer Service Specialist is designed to assist customers with their service ... Respond to all communications timely & professionally * Listen and determine what the consumer ...

Carpenter

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

... professionalism and enthusiasm. Duties/Responsibilities: * Handle phone calls, fax, or email communication from customers and internal sales staff * Take, enter, and confirm orders. * Update load ...

Conn Selmer, Inc

Customer Service Representative

Elkhart, IN · On-site

$15.50 - $21/hr

Answer Customer Service Inquiries promptly and in a courteous, professional manner * Receive and process orders promptly and accurately according to policies in place * Collaborate with credit and ...

Carpenter Co.

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

... professionalism and enthusiasm. Duties/Responsibilities: * Handle phone calls, fax, or email communication from customers and internal sales staff * Take, enter, and confirm orders. * Update load ...

Forest River

Customer Service Specialist

Elkhart, IN · On-site

$16.25 - $21.50/hr

The position of a Customer Service Specialist is designed to assist customers with their service ... Respond to all communications timely & professionally * Listen and determine what the consumer ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Three Rivers, MI

Customer Service Professional information

See Three Rivers, MI salary details

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$15

$24

How much do customer service professional jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service professional in Three Rivers, MI is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.83 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Three Rivers, MI?

The most popular types of Customer Service jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Customer Service Professional jobs?

Cities near Three Rivers, MI with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Three Rivers, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,585 per year, or $15.7 per hour.

Customer Service

Mishawaka, IN • On-site

Aluminum Product Manufacturer, Fabricator and Finisher
See more jobs at Aluminum Product Manufacturer, Fabricator and Finisherexternal

$21 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Summary:

Position is responsible for customer orders for our operations nationwide. Creation and maintenance of customer files, gather information for setting up new part numbers, maintaining customer quotes, preparing orders for Production Scheduler, gather and compile information for customer returns Daily communications with customers, production scheduler, shipping manager, sales team and department production supervisors. CSR’s also obtain credit card information for accounting to process credit card payments. Assist current and potential customers with questions regarding open orders, order tracking, order requirements and pricing. Work collaboratively with all local and remote departments and branches. The ability to multi-task, has good communication skills, and the willingness to learn. Experience with Excel is a plus and good computer skills are critical.

Responsibilities:

· Enter pull from stock orders, extrusion orders and inventory replenishment orders.

· Support accounting, QC, sales and production teams with up-to-date information on orders, shipments scheduling, returns and issues with outside processors.

· Assist in inventory control.

· Ability to work as a team as well as independently.

· Communicate and obtain information from department supervisors and managers.

· Communicate with outside processer orders and shipments.

· Log and track material for outside processors.

· Assist potential and current customers with questions, updates and tracking in regards to orders.

· Provide quotes for material for established and new customers.

· Provide information for customer returns and quote requests.

· Obtain credit card information for processing by our Accounting Dept.

· Update and distribute monthly/quarterly price sheets to customers.

· Perform other duties as required or assigned.

Working Environment:

· Prior experience in manufacturing office environment.

· Normal weekday schedule of Monday thru Friday, 8:00AM to 5:00 PM. Some overtime may be required.

Skills:

· Strong computer skills.

· Conscientious and Accurate.

· Ability to communicate professionally and effectively.

· Ability to build a good rapport with co-workers/customers.

· Good organizational skills.

· Strong math skills.

· Must be a team player.

· Able to meet deadlines as needed.

Qualifications:

· Prior Customer Service experience.

· Experienced computer skills in Epics and Oracle.

· Experience in Excel, Outlook, and Word.

· Good work ethic.

· Reliable attendance and punctuality are essential.

· 3 years or more experience in Customer Service for manufacturing.

Company Description

FOR MORE THAN 75 YEARS, Universal Molding Company and it's subsidiaries has provided quality metal roll forming, fabrication, extrusion, and finishing to customers in a wide range of industries as well as high quality security and fenestration products for homes and commercial businesses. We have earned a reputation for superior workmanship, competitive pricing, and incomparable service. Our "One-stop Shop" ensures that customer orders meet the highest expectations. We utilize equipment designed for the ultimate in accuracy and precision. This mix of dependable machinery, skilled engineering support, turnkey operations and friendly, knowledgeable customer service is how we deliver the best possible product, hassle free and on time.
• Full modern production facilities
• One-stop operation- saves time, money and hassles
• Friendly, knowledgeable people
• Advanced engineering, research, and development
• Rigid quality control
• Warehousing service available