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Customer Service Jobs in Three Rivers, MI (NOW HIRING)

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Customer Service Representative

Kalamazoo, MI · On-site

$15 - $20.50/hr

A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to ...

Walgreens

Customer Service Associate

Kalamazoo, MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kalamazoo, MI · On-site

$12.25 - $16.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kalamazoo, MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kalamazoo, MI

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kalamazoo, MI · On-site

$12.25 - $16.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Mishawaka, IN · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Portage, MI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Bennington

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

The Customer Service Associate will be responsible to provide customer service to the dealer network, product users, and provide accurate part information to process orders. ESSENTIAL DUTIES ...

Walgreens

Customer Service Associate

Granger, IN · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Granger, IN · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Coldwater, MI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Carpenter Co.

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for ...

Walgreens

Customer Service Associate

Portage, MI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Three Rivers, MI

Customer Service information

See Three Rivers, MI salary details

$9

$17

$24

How much do customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service in Three Rivers, MI is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.28 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Three Rivers, MI?

The most popular types of Customer Service jobs in Three Rivers, MI are:

What are popular job titles related to Customer Service jobs in Three Rivers, MI?

For Customer Service jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Three Rivers, MI look for?

The top searched job categories for Customer Service jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Customer Service jobs?

Cities near Three Rivers, MI with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Three Rivers, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,058 per year, or $17.3 per hour.

Customer Service

Aluminum Product Manufacturer, Fabricator and Finisher

Mishawaka, IN • On-site

$21 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

Summary:

Position is responsible for customer orders for our operations nationwide. Creation and maintenance of customer files, gather information for setting up new part numbers, maintaining customer quotes, preparing orders for Production Scheduler, gather and compile information for customer returns Daily communications with customers, production scheduler, shipping manager, sales team and department production supervisors. CSR’s also obtain credit card information for accounting to process credit card payments. Assist current and potential customers with questions regarding open orders, order tracking, order requirements and pricing. Work collaboratively with all local and remote departments and branches. The ability to multi-task, has good communication skills, and the willingness to learn. Experience with Excel is a plus and good computer skills are critical.

Responsibilities:

· Enter pull from stock orders, extrusion orders and inventory replenishment orders.

· Support accounting, QC, sales and production teams with up-to-date information on orders, shipments scheduling, returns and issues with outside processors.

· Assist in inventory control.

· Ability to work as a team as well as independently.

· Communicate and obtain information from department supervisors and managers.

· Communicate with outside processer orders and shipments.

· Log and track material for outside processors.

· Assist potential and current customers with questions, updates and tracking in regards to orders.

· Provide quotes for material for established and new customers.

· Provide information for customer returns and quote requests.

· Obtain credit card information for processing by our Accounting Dept.

· Update and distribute monthly/quarterly price sheets to customers.

· Perform other duties as required or assigned.

Working Environment:

· Prior experience in manufacturing office environment.

· Normal weekday schedule of Monday thru Friday, 8:00AM to 5:00 PM. Some overtime may be required.

Skills:

· Strong computer skills.

· Conscientious and Accurate.

· Ability to communicate professionally and effectively.

· Ability to build a good rapport with co-workers/customers.

· Good organizational skills.

· Strong math skills.

· Must be a team player.

· Able to meet deadlines as needed.

Qualifications:

· Prior Customer Service experience.

· Experienced computer skills in Epics and Oracle.

· Experience in Excel, Outlook, and Word.

· Good work ethic.

· Reliable attendance and punctuality are essential.

· 3 years or more experience in Customer Service for manufacturing.

Company Description

FOR MORE THAN 75 YEARS, Universal Molding Company and it's subsidiaries has provided quality metal roll forming, fabrication, extrusion, and finishing to customers in a wide range of industries as well as high quality security and fenestration products for homes and commercial businesses. We have earned a reputation for superior workmanship, competitive pricing, and incomparable service. Our "One-stop Shop" ensures that customer orders meet the highest expectations. We utilize equipment designed for the ultimate in accuracy and precision. This mix of dependable machinery, skilled engineering support, turnkey operations and friendly, knowledgeable customer service is how we deliver the best possible product, hassle free and on time.
• Full modern production facilities
• One-stop operation- saves time, money and hassles
• Friendly, knowledgeable people
• Advanced engineering, research, and development
• Rigid quality control
• Warehousing service available