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Customer Service Jobs in Sumter, SC (NOW HIRING)

Customer Service Representative

Columbia, SC ยท On-site

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Elgin, SC ยท On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Camden, SC

$13 - $17.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Associate

Lake City, SC ยท On-site

$11.75 - $16.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Customer service Rep

Sumter, SC ยท On-site

$14 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Associate

Sumter, SC ยท On-site

$13 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Representative

Camden, SC ยท On-site

$13 - $17.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Associate

Sumter, SC ยท On-site

$12.75 - $17.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Customer Service Representative

Columbia, SC ยท On-site

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Columbia, SC ยท On-site

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Associate

Camden, SC ยท On-site

$12 - $16.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Showing results 41-60

Customer Service information

See Sumter, SC salary details

$8

$16

$23

How much do customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service in Sumter, SC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.

What are the most commonly searched types of Customer Service jobs in Sumter, SC?

The most popular types of Customer Service jobs in Sumter, SC are:

What are popular job titles related to Customer Service jobs in Sumter, SC?

For Customer Service jobs in Sumter, SC, the most frequently searched job titles are:

What cities near Sumter, SC are hiring for Customer Service jobs?

Cities near Sumter, SC with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,819 per year, or $16.7 per hour.

Customer Service Representative

Foundever Brasil

Sumter, SC โ€ข On-site

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Banking Customer Service Representative
Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
  • Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
  • Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
  • Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
  • Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
  • Location: Must reside in Sumter, SC, or within commuting distance
  • Age Requirement: Must be at least 18 years old
  • Education: High school diploma or GED equivalent is required
  • Experience: Preferred 6 months to 1 year of relevant work experience
  • Availability: Must have flexible availability during operating hours
  • Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
  • Tech-Savvy: Proficient in navigating system tools to search for information and answers
  • Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
  • Reliability: Dependable and responsible, with a strong commitment to your role
  • Critical Thinking: Capable of assessing situations and developing empathetic solutions
  • Service Orientation: A personal drive to serve others with compassion and professionalism
  • Organizational Skills: Strong organizational abilities to manage tasks effectively
  • Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.

About Foundever
Foundeverยฎ is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at https://foundever.com/and connect with us on Facebook, LinkedIn, and Twitter.