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Virtual Customer Service Representative Jobs in Sumter, SC

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CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$14 - $18/hr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$14 - $18/hr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Lose Design

Customer Service Representative

Sumter, SC · On-site

$30.50/hr

Customer Service Representative Shaw Air Force Base, South Carolina, United States About the Job Are you looking for an opportunity for a career in Customer Services? We are looking for a Customer ...

Circle K

Customer Service Representative

Hopkins, SC · On-site

$14.75 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

dbi

Alterations Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Circle K

Customer service rep

Sumter, SC · On-site

$14 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Camden, SC · On-site

$13.25 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Elgin, SC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K Stores, Inc.

Customer service Rep

Sumter, SC · On-site

$13 - $17.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Columbia, SC

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Sumter, SC

Virtual Customer Service Representative information

See Sumter, SC salary details

$8

$16

$23

How much do virtual customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual customer service representative in Sumter, SC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication tools and customer management software to assist clients efficiently from a home or remote office environment.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Sumter, SC? The most popular types of Customer Service Representative jobs in Sumter, SC are:
What are popular job titles related to Virtual Customer Service Representative jobs in Sumter, SC? For Virtual Customer Service Representative jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Sumter, SC look for? The top searched job categories for Virtual Customer Service Representative jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Virtual Customer Service Representative jobs? Cities near Sumter, SC with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,819 per year, or $16.7 per hour.

Customer Service Representative

Kimbrell's Home Furnishings

Sumter, SC • On-site

$14 - $19.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Benefits:

  • Commision

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Kimbrell’s Furniture - Customer Service Representative (CSR)

Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.

Why Join Kimbrell’s?

At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.

What You’ll Do

As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:

✨ Customer Experience & Engagement

Deliver a welcoming and professional experience in every interaction

Build strong relationships that drive loyalty and repeat business

Guide customers through their journey—from first visit to ongoing support

📈 Sales Support & Business Growth

Partner with the sales team to help drive revenue

Assist with follow-ups, outreach, and customer engagement

Support promotions, events, and in-store initiatives

💳 Customer Accounts & Financing

Help customers understand financing options and payment plans

Assist with credit applications and transactions

Provide solutions-oriented support for account questions

🗂 Operations & Administration

Maintain accurate records and documentation

Use POS systems and tools efficiently

Support daily store operations and team collaboration

What We’re Looking For

Strong communication and people skills

A customer-first mindset with a passion for helping others

Sales-driven attitude with the ability to build relationships

Organized and able to multitask in a fast-paced environment

Willingness to learn financial processes and systems

Your Future Starts Here

This role is a stepping stone to exciting career opportunities, including:

Assistant Store Manager

Store Manager

Sales Consultant

Make an Impact

At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.

The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties

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