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Customer Service Jobs in Sumter, SC (NOW HIRING)

TRC Talent Solutions

Customer Service

Columbia, SC · On-site

$15 - $18/hr

Customer Service Representative Location: Columbia, SC 29229 Pay: $15-$18/hour (DOE) Schedule: Hiring for multiple shifts We are seeking reliable, professional, and customer-focused Customer Service ...

Kelly Services

Customer Service Representative

Camden, SC · On-site

$14.50/hr

Customer Service Representative in Camden, SC! Are you a dynamic and motivated individual with a passion for helping others? Kelly Services is seeking a Customer Service Representative (CSR) to join ...

Pizza Hut

CSR (Customer Service Representative)

Manning, SC · On-site

$14.75 - $20.25/hr

... customers or a cook who make things happen in the kitchen. Working with us will give you the ... Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum ...

Pizza Hut

CSR (Customer Service Representative)

Lake City, SC · On-site

$13 - $17.75/hr

... customers or a cook who make things happen in the kitchen. Working with us will give you the ... Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum ...

Lose Design

Customer Service Representative

Sumter, SC · On-site

$30.50/hr

Customer Service Representative Shaw Air Force Base, South Carolina, United States About the Job Are you looking for an opportunity for a career in Customer Services? We are looking for a Customer ...

Walgreens

Customer Service Associate

Camden, SC · On-site

$11.75 - $16.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Caliber Collision

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

Service Center Columbia - Killian Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited ...

Caliber Collision

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

Service Center Columbia - Killian Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited ...

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All JobsCustomer Service JobsCustomer Service Jobs in Sumter, SC

Customer Service information

See Sumter, SC salary details

$8

$16

$23

How much do customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service in Sumter, SC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Sumter, SC?

The most popular types of Customer Service jobs in Sumter, SC are:

What are popular job titles related to Customer Service jobs in Sumter, SC?

For Customer Service jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Sumter, SC look for?

The top searched job categories for Customer Service jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Customer Service jobs?

Cities near Sumter, SC with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,819 per year, or $16.7 per hour.

Customer Service

TRC Talent Solutions

Columbia, SC • On-site

$15 - $18/hr

Temporary

Re-posted 23 days ago

Job description

Customer Service Representative
Location: Columbia, SC 29229
Pay: $15-$18/hour (DOE)
Schedule: Hiring for multiple shifts
 
We are seeking reliable, professional, and customer-focused Customer Service Representatives to support members with inquiries related to benefits, claims, billing, and general account information. This role is ideal for someone who enjoys helping others, communicates clearly, and thrives in a fast-paced call center or office environment.
 
Key Responsibilities

  • Handle a high volume of incoming customer calls, emails, and/or chats in a professional and courteous manner

  • Provide accurate information regarding benefits, eligibility, claims status, billing questions, and account updates

  • Research and resolve customer concerns while delivering a positive customer experience

  • Accurately document all customer interactions and maintain detailed notes in internal systems

  • Follow established scripts, workflows, and procedures to ensure compliance and consistency

  • Meet or exceed quality, productivity, and attendance standards

  • Escalate complex or unresolved issues to appropriate teams when necessary

  • Protect sensitive customer information and comply with all HIPAA and company confidentiality guidelines

Qualifications

  • High school diploma or equivalent required

  • Previous customer service, call center, healthcare, or insurance experience preferred

  • Strong verbal and written communication skills with a customer-first mindset

  • Ability to navigate multiple computer systems while on active calls

  • Detail-oriented, organized, and able to manage time effectively

  • Dependable with strong attendance and punctuality

  • Ability to remain calm, professional, and solution-focused in high-volume or challenging situations

Work Environment & Additional Details

  • Fast-paced call center or office setting

  • Structured training provided

  • Team-oriented environment with ongoing support

  • If you are looking for a stable customer service opportunity with competitive pay and multiple shift options, we encourage you to apply today.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.